Rochester Front Desk Receptionist

1 month ago


Rochester, United States Mn Adult &Teen Challenge Full time

Minnesota Adult & Teen Challenge, a leader in offering treatment programs to those battling addiction, is seeking a dynamic individual to fill our opening for our Front Desk Receptionist.

Our mission is to assist teens and adults in gaining freedom from chemical addictions and other life controlling problems by addressing their physical, emotional and spiritual needs. When you work for MnTC, you're not merely filling a job. You're actively participating in a mission that is alive with purpose You get the opportunity to see lives, families and dire circumstances transformed. You get to see hope take center stage and come to reality. Imagine ending the work day knowing that what you've done is meaningful, significant and rewarding.

Summary: Greet visitors and receive callers in a professional and courteous manner.

Essential duties and responsibilities:

  • Open and close the front desk, Monday-Friday.
  • Answer and direct all incoming calls/voicemails during business hours.
  • Greet visitors in a courteous and professional manner.
  • Log visitors in and out; then notify appropriate party of the visitors arrival through the proper communication channel.
  • Distribute incoming mail received each day.
  • Provide data entry, document preparation, filing, and copying support to staff members upon approval of the Admissions Director.
  • Maintain updated documents in the reception area, and ensure reception area is neat and orderly.
  • Ensure any paperwork containing client identifying information is kept in a secure location and filed or distributed to the appropriate party in a timely manner.
  • Inventory office supplies and notify supervisor when getting low.
  • Assemble intake binder/folders for short term men.
  • Distribute donations as they come in.
  • Other duties as assigned by supervisor or senior management.
Personnel Supervised:

None.

Minimum Qualifications:

To perform the job successfully, an individual should demonstrate the following competencies:
  • 21 years of age.
  • Strong ability to relate to people with life-controlling problems.
  • Excellent word processing skills.
  • Excellent written and verbal skills.
  • Very well organized.
  • Maintain professional standards of conduct and appearance with co-workers and the public.
  • Ability to manage multiple concurrent tasks with competing deadlines in stressful environments.
  • Ability to remain on task and follow through projects to their completion.
  • One year freedom from chemical use problems
  • Exhibit strong commitment to the organization and dedicated to the restoration of hurting adults and troubled teens.
  • Possession of a valid driver's license and a clean driving record that will be accepted by this organization's vehicle insurance carrier.
  • Ability to successfully complete background check process.


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