Customer Service Representative
2 months ago
Morgan White Group
in
Coral Gables, Florida
is actively seeking a sociable and
full-time Customer Service Representative (Bilingual)
to answer all questions and concerns related to health or dental insurance. Are you passionate about serving your community with exceptional customer service? Do you value quality assistance to both internal and external clients? Are you aspiring to advance your career in a company that is faithful in its success and growth? If yes, keep reading
This position earns a
competitive wage
based on experience. We provide
excellent benefits and perks , including
medical, dental, vision, life, and disability insurance . Additionally, we offer
10 paid holidays, vacation, and sick days each year If this sounds like the right leadership opportunity for you,
apply today
ABOUT MORGAN WHITE GROUP
Founded in 1987, we have never stopped growing alongside our mission of continuously developing and providing quality service and innovative insurance products to our customers, brokers, and carriers in nearly a dozen wholly-owned subsidiaries. Our success has been achieved by creating and delivering cutting-edge insurance products and administrative solutions to markets that are underserved or not served at all. We are committed to fulfilling our customers' medical, dental, vision, and life insurance needs.
Our company works toward providing an environment where human dignity prevails with all employees treated fairly and equally. We pride ourselves in supplying
excellent benefits
and a
supportive workplace
to match our employees' dedication in serving the community with quality and a satisfying experience.
A DAY IN THE LIFE OF A CUSTOMER SERVICE REPRESENTATIVE (BILINGUAL)
As a Customer Service Representative, your exemplary leadership guides employees toward the quality services that our clients desire. Strong communication and active listening skills help you answer and direct calls with conflict resolution capabilities aiding you in handling difficult customer situations. With excellent organization, you manage tasks and projects to meet objectives for the department. Your open-mindedness develops valuable suggestions for policies and procedures. As a Supervisor, you are the "go-to" person that everyone leans on for support and guidance.
You are the reason behind a successfully growing customer service department.
CUSTOMER SERVICE REPRESENTATIVE (BILINGUAL) QUALIFICATIONS
High School Diploma or GED
Fluent communicator in both English and Spanish
Basic computer software knowledge
WORK SCHEDULE
The typical schedule for our full-time customer support specialist is Monday through Thursday from 8 AM to 5 PM, and Friday from 8 AM to 2:30 PM. This is a reliable schedule with no sudden changes, and supplies you with an
earlier start to the weekend
for an
excellent work-life balance .
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