Patient Service Representative
2 months ago
Christie Clinic's department of Dermatology is seeking a full-time Patient Service Representative from Monday - Friday 8:00am-5:00pm at the University Clinic.Duties include acting as a conduit between department chair, coordinator and staff, greeting clinic patients upon arrival, assisting with the check in process, answering incoming phone calls, scheduling appointments, collecting payments and assisting with the checkout or rescheduling process.Responsibilities:Greet patients and visitors in an efficient, professional and courteous manner and solicit customer feedback to improve service. Demonstrate the ability to promptly answer a high volume of phone calls and schedule patient appointments with providers.Provide check-in process for patients.Verify and update necessary demographic information.Maintain provider schedules.Keep a neat and orderly work and lobby area. Maintain relevant office supplies for department effectiveness.Remain aware of provider's erratic and unpredictable schedule.Keep patients updated on provider's schedule.Contact patients in the event an appointment must be cancelled.Receive payments using software system, balance daily and print off financial reports daily.Create a monthly tally sheet of how many cosmetic procedures have been performed by the provider and esthetician and by product used.Take medication refill requests or questions through the electronic medical record to be sent to the work list for the MOA or RN.Offer patients information regarding the Patient Portal.If interested, have patient fill out necessary paperwork to apply.Completes treatment scheduling process for the department in a timely manner.Serves as the liaison between patient, office, and insurance carrier to facilitate timely schedule of recommended treatment.Verifies requested surgeries for all treatments as medically necessary.Obtains precertification for procedures and/or medications.Ensures authorizations for VA patients are in place prior to patient's appointment.Coordinates patient surgeries with existing physician surgical schedule.Provides patient and family pre-op instructions as directed by physician.Provides patient and family post-op instructions as directed by physician.Needs to be an excellent multi-tasker.Maintain an organized work area. (Filing patient orders, routers, etc.)Complete assigned EMR encounters.Duties include sitting, standing, walking, bending, stooping, stretching and lifting up to 30 pounds.Hearing within, or correctable to, normal range, vision correctable to 20/20 and manual dexterity for the operation of office equipment is required.Perform related work as required.TYPICAL PHYSICAL DEMANDS:Duties include sitting, standing, walking, bending, stooping, stretching and lifting up to 30 pounds. Hearing within, or correctable to, normal range, vision correctable to 20/20 and manual dexterity for the operation of office equipment is required.TYPICAL WORKING CONDITIONS:Work is performed in the reception area and involves frequent contact with patients as well as exposure to communicable illnesses.Requirements may include working irregular hours.Equal Opportunity Employer/Protected Veterans/Individuals with DisabilitiesThe contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
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Patient Services Representative
4 weeks ago
Champaign, United States Carle Health Full timeOverviewCome join Carle Health as a Patient Services Representative. The Patient Services Representative has a defined career pathway program that will help you grow within Carle Health while making a difference in the patients that we serve. Each and every employee at Carle makes us better and stronger, so we can take care of our patients and our...
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Patient Services Representative
2 weeks ago
Champaign, United States Carle Health Full timeOverviewAre you looking to join a team that embraces diversity and encourages collaboration to deliver exceptional patient care? You can become a vital member of our Eyecare team by demonstrating a customer/patient focus, effective communication, professionalism, self-development, and teamwork. The Eye Department PSR team is a group of 12 highly motivated...
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Patient Services Representative
1 month ago
Champaign, United States Carle Health Full timeOverview The FLOAT Patient Services Representative 1 coordinates and participates in a variety of duties associated with daily clinic preparation process, patient identification, patient check in, charge posting, cash management and basic patient appointment scheduling. Conveys a positive image and provides information to ensure patients' needs are met. As...
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Patient Service Representative
1 month ago
Champaign, United States Christie Clinic Full timeChristie Clinic is seeking a full-time Patient Service Representative(Bonus Eligibility) for our Float department from Monday-Friday 8:00am-5:00pm, with no night or weekend requirements.Duties include greeting clinic patients upon arrival, assisting with the check in process, answering incoming phone calls, scheduling appointments, applying payments, and...
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Patient Service Representative
1 month ago
Champaign, United States Christie Clinic Full timeChristie Clinic is seeking a full-time Patient Service Representative(Bonus Eligibility) for our Float department from Monday-Friday 8:00am-5:00pm, with no night or weekend requirements. Duties include greeting clinic patients upon arrival, assisting with the check in process, answering incoming phone calls, scheduling appointments, applying payments, and...
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Patient Services Representative 1
1 month ago
Champaign, United States Carle Health Full timeOverview The Patient Services Representative 1 coordinates and participates in a variety of duties associated with daily clinic preparation process, patient identification, patient check in, charge posting, cash management and basic patient appointment scheduling. Conveys a positive image and provides information to ensure patients' needs are met. ****This...
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Medical Assistant/Patient Service Representative
3 weeks ago
Champaign, United States Christie Clinic Full timeChristie Clinic's department of Convenient Care is seeking a Medical Assistant/Patient Service Representative on a rotating schedule, 3 days a week, 8am-8pm, including weekends and holidays in the rotation.This will include primarily the Windsor clinic, with the possibility of Urbana and Danville coverage. Duties include greeting patients, assisting with...
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Medical Assistant/Patient Service Representative
1 month ago
Champaign, United States Christie Clinic Full timeChristie Clinic's department of Convenient Care is seeking a Medical Assistant/Patient Service Representative on a rotating schedule, 3 days a week, 8am-8pm, including weekends and holidays in the rotation. This will include primarily the Windsor clinic, with the possibility of Urbana and Danville coverage. Duties include greeting patients, assisting with...
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International Sales Representative
1 week ago
Champaign, Illinois, United States Pacific Advisory Service Full timeJob OpportunityPacific Advisory Service has an exciting opportunity for an International Sales Representative to engage in outside sales for new products produced by our parent company in Japan. The successful candidate will have professional Japanese/English translation and interpretation skills and experience in agribusiness.
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Member Service Representative
4 weeks ago
Champaign, United States State Universities Retirement System Full timeServe in a Member Service Representative role in one of the following SURS departments: Call Center, Counseling, Death & Disability, Employer Services, Insurance, Pay Benefits, PREP, Retirement, Retirement Savings Plan (see department descriptions below). SURS is the administrator of a cost-sharing, multiple-employer, public employee retirement system that...
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Customer Service Representative
1 month ago
Champaign, United States Circle K Full timeCircle K - 1301 S Mattis Ave [Retail Associate / Team Member] As a Customer Service Representative at Circle K, you'll: Provide prompt, courteous customer service and resolve customer issues on shift; Ring up all sales on cash register properly; Perform multi-function operation of fuel console, lottery machine, etc.; Inspect store facilities and equipment...
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Sales and Service Representative
1 week ago
Champaign, Illinois, United States Circle K Full timeJob SummaryCircle K is hiring a Customer Service Representative to work evening shifts.Duties and ResponsibilitiesProvide outstanding customer service and resolve issues in a professional mannerAccurately process transactions and maintain a clean and organized store environmentOperate various equipment and systems as neededCompensation and BenefitsAn...
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Member Service Representative
2 weeks ago
Champaign, United States State Universities Retirement System of Illinois Full timeServe in a Member Service Representative role in one of the following SURS departments: Call Center, Counseling, Death & Disability, Employer Services, Insurance, Pay Benefits, PREP, Retirement, Retirement Savings Plan (see department descriptions below).SURS is the administrator of a cost-sharing, multiple-employer, public employee retirement system that...
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Member Service Representative
4 weeks ago
Champaign, United States State Universities Retirement System of Illinois Full timeServe in a Member Service Representative role in one of the following SURS departments: Call Center, Counseling, Death & Disability, Employer Services, Insurance, Pay Benefits, PREP, Retirement, Retirement Savings Plan (see department descriptions below).SURS is the administrator of a cost-sharing, multiple-employer, public employee retirement system that...
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Sales and Service Representative
1 week ago
Champaign, Illinois, United States Express Full time**About the Role:**As a Sales and Service Representative at Express, you will play a vital role in delivering an exceptional customer experience. You will be responsible for greeting customers, answering questions, and processing transactions while maintaining a high level of product knowledge.**Key Duties:**Greet customers promptly and assist with...
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Public Service Representative
10 hours ago
Champaign, Illinois, United States State Universities Retirement System of Illinois Full timeAbout the RoleThe Public Service Representative will be responsible for providing excellent customer service to SURS members, employers, and outside entities regarding SURS benefits. This role requires strong communication skills, critical thinking, and mathematical abilities.Key ResponsibilitiesProvide exceptional customer service to SURS members,...
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Member Service Representative
2 months ago
Champaign, United States Illinois Educators Credit Union Full timeWho We Are... Our members come from all different walks of life and so do we. We hire great people from a wide variety of backgrounds, experience and education as our diversity makes our company stronger. Illinois Educators Credit Union stands strong in our core beliefs of making members' money, saving members' money, and saving members' time. See why a...
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Customer Service Representative
1 week ago
Champaign, Illinois, United States House of Sport Full timeJob OverviewThe Customer Service Representative at House of Sport will provide exceptional shopping experiences for our customers by greeting everyone and proactively approaching athletes to understand their needs. This role involves ensuring all merchandise is processed according to established programs, upholding company merchandising standards, and...
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Customer Service Representative, PT
3 months ago
Champaign, United States Circle K Full timeCircle K - 59 E Green [Retail Associate / Team Member] As a Customer Service Representative at Circle K, you'll: Provide prompt, courteous customer service and resolve customer issues on shift; Ring up all sales on cash register properly; Perform multi-function operation of fuel console, lottery machine, etc.; Inspect store facilities and equipment for...
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Customer Service Representative, Overnights
3 months ago
Champaign, United States Circle K Full timeCircle K - 1713 W John St [Retail Associate / Team Member] As a Customer Service Representative at Circle K, you'll: Provide prompt, courteous customer service and resolve customer issues on shift; Ring up all sales on cash register properly; Perform multi-function operation of fuel console, lottery machine, etc.; Inspect store facilities and equipment for...