Consumer Experience Strategist, CRM
3 weeks ago
Company Description
Publicis Groupe is the third largest communications group in the world, a leader in marketing, communication and digital business transformation. As a platform at the intersection of marketing and digital business transformation, driven through the alchemy of creativity and technology, Publicis Groupe is built on The Power of One. Publicis Groupe offers its clients seamless access to the expertise of its 80,000 talents across four Solution hubs: creative with Publicis Communications (Publicis Worldwide, Saatchi & Saatchi, Leo Burnett, BBH, Marcel, Fallon, MSL, Prodigious), media services with Publicis Media (Starcom, Zenith, Spark Foundry, Blue 449, Performics, Digitas), digital business transformation with Publicis.Sapient and health & wellness communications with Publicis Health. Publicis Groupes agencies are present in over 100 countries around the world.
We are fully remote due to COVID19, but expect to return to the office in the future, candidate must be local or willing to relocate to Miami, FL.
Job Description
Overview
The ideal candidate will have a strategic mindset with the ability to effectively partner with our clients and internal teams to deliver deeper data-driven marketing strategies. A varied background within marketing technology, customer experience, or closed-loop marketing is required. You will lead a broad range of projects to develop and enhance the consumer experience, operating, and technology strategies; and will assume the role of the clients trusted advisor from ideation to implementation.
Role Objectives
Product Management: Leverage your marketing technology expertise to evolve our clients capabilities and streamline experiences that differentiate the brand and delight customers. In partnership with your internal team, translate these opportunities into strategic recommendations and tactical enablement plans informed by customer insights and performance metrics.
Customer Experience Strategy: Activate the product roadmap by developing and implementing CX programs across email, push, web, app, and other channels that align to key moments of opportunity within the customers journey based on business KPIs and priorities.
Program Management: Partner with client and senior internal stakeholders to operationalize the product roadmap and customer experience strategy while negotiating project scope, defining implementation tasks and approach, identifying and mitigating risk, and managing client expectations. Support leadership in ensuring alignment between development milestones, business requirements, and digital experiences.
Present project recommendations and solution designs to agency and client stakeholders. Communicate complex solutions of technologies and services using a simple and straightforward style
Qualifications
Minimum Qualifications
Spanish fluency is a plus
2+ years of work experience in product management, marketing technology or digital consumer experience services
Exposure to digital, interactive, and some traditional/direct marketing (omni-channel and/or customer experience strategy experience a plus)
Exposure to marketing campaigns across web, social, mobile or email
Hands-on experience working with a wide range of technology solutions powering cross-channel campaigns, next best experience personalization or ad-tech/media audience integration.
Experience with Oracle Marketing Cloud (Responsys), Salesforce (ExactTarget) or other similar enterprise customer contact platform
Ability to develop a strategic capabilities roadmap communicating the dependencies between digital experiences and technology delivery
Strong strategy and analytics skills, with an advanced understanding of success metrics. Proven ability in synthesizing and interpreting data and customer insights into successful marketing strategies
Excellent verbal and written communication and presentation skills
Strong business acumen with the ability to work with senior leaders across the agency and client organizations
Proven analytical and problem-solving skills
Self-motivated, organized and flexible
Additional Information
All your information will be kept confidential according to EEO guidelines.
-
Senior Strategist-bilingual
1 week ago
Miami, Florida, United States the community Full timeJob Description The Community is looking for a Senior Strategist to join our expanding Strategy team. This team is focused on bringing in communications planning to ensure our best-in-class creative ideas are seen in the right context and at the right time. The ideal candidate is curious, ambitious, and a progressive thinker who can own the detailed...
-
Social Media Strategist
2 weeks ago
Miami, United States Inkspirenize Full timeJob DescriptionJob DescriptionJob Title: Social Media StrategistLocation: Miami, FLJob Description:We are seeking a creative and analytical Social Media Strategist to join our team. As a Social Media Strategist, you will be responsible for developing and implementing comprehensive social media strategies to enhance our online presence and achieve our...
-
Social Media Strategist
6 hours ago
Miami, United States Porvox Speak Full timeJob DescriptionJob DescriptionWe are looking for a qualified Social Media Strategist to join our team. You will develop and implement a comprehensive social media strategy to increase our web traffic and our brand awareness.As a Social media strategist, you should have excellent multitasking skills to handle all of our social media accounts in a cohesive...
-
Senior Marketing and Content Strategist
5 days ago
Miami, United States goTRG Full timePosition: Senior Marketing and Content StrategistAre your performance-driven and want to make a tangible impact? Are you looking for professional growth opportunities and a chance to build a career? Are you a problem solver who loves a good challenge? Do you want to change the world one retail return at a time? Our mission at goTRG is to solve the problem...
-
Senior Marketing and Content Strategist
3 days ago
Miami, United States goTRG Full timePosition: Senior Marketing and Content StrategistAre your performance-driven and want to make a tangible impact? Are you looking for professional growth opportunities and a chance to build a career? Are you a problem solver who loves a good challenge? Do you want to change the world one retail return at a time? Our mission at goTRG is to solve the problem...
-
Senior Marketing and Content Strategist
7 days ago
Miami, United States goTRG Full timePosition: Senior Marketing and Content StrategistAre your performance-driven and want to make a tangible impact? Are you looking for professional growth opportunities and a chance to build a career? Are you a problem solver who loves a good challenge? Do you want to change the world one retail return at a time? Our mission at goTRG is to solve the...
-
Senior Marketing and Content Strategist
6 days ago
Miami, United States goTRG Full timePosition: Senior Marketing and Content StrategistAre your performance-driven and want to make a tangible impact? Are you looking for professional growth opportunities and a chance to build a career? Are you a problem solver who loves a good challenge? Do you want to change the world one retail return at a time? Our mission at goTRG is to solve the...
-
Consumer Supplies Territory Sales Representative
12 hours ago
Miami, United States International Janitorial & Paper Supplies Full time**Consumer Supplies Territory Sales Representative** - **NOTE: IF YOU DO NOT HAVE THE EXPERIENCE FOR THIS POSITION, PLEASE DO NOT RESPOND.**_ **Full job description** We are seeking a highly motivated and experienced sales professional to join our team as an Outside Sales Representative. In this role, you will be responsible for driving business growth by...
-
Equity Valuation Strategist.
4 weeks ago
Miami, United States Millennium Management Full timeEquity Valuation Strategist The successful candidate will help buildout internal system infrastructure focusing on the pricing and valuation of equity derivative products (delta1 and volatility products). The candidate will also be involved in the setup of new products, verification of pricing models, as well as the observation and analysis of P&L. ...
-
Digital Marketing Strategist
3 weeks ago
Miami, United States High Quality Distribution Llc Full timeJob DescriptionJob DescriptionBenefits/PerksCompetitive CompensationGreat Work EnvironmentCareer Advancement OpportunitiesJob SummaryWe are seeking a Digital Marketing Strategist to join our team! As a Digital Marketing Specialist, you will work closely with other marketing team members to determine what our clients need and how to best execute that within...
-
Digital Marketing Strategist
4 weeks ago
Miami, United States High Quality Distribution Llc Full timeJob DescriptionJob DescriptionBenefits/PerksCompetitive CompensationGreat Work EnvironmentCareer Advancement OpportunitiesJob SummaryWe are seeking a Digital Marketing Strategist to join our team! As a Digital Marketing Specialist, you will work closely with other marketing team members to determine what our clients need and how to best execute that within...
-
Equity Valuation Strategist
2 weeks ago
Miami, United States Millennium Management Full timeEquity Valuation Strategist The successful candidate will help buildout internal system infrastructure focusing on the pricing and valuation of equity derivative products (delta1 and volatility products). The candidate will also be involved in the setup of new products, verification of pricing models, as well as the observation and analysis of P&L. ...
-
Digital Strategist And YouTube Manager
4 weeks ago
Miami, Florida, United States ONErpm Full timeONErpm's proprietary technology offers creators and content owners alike a multitude of distribution / supply chain tools, business intelligence, accounting, and global payment solutions, facilitating day-to-day operations in an increasingly complex, global, and dynamic music business environment.We are looking for a dynamic and results-oriented Digital...
-
Digital Marketing Strategist
2 weeks ago
Miami, United States High Quality Distribution Llc Full timeJob Description Job Description Benefits/Perks Competitive Compensation Great Work Environment Career Advancement Opportunities Job Summary We are seeking a Digital Marketing Strategist to join our team! As a Digital Marketing Specialist, you will work closely with other marketing team members to determine what our clients need and how to best execute that...
-
Digital Marketing Strategist
3 weeks ago
Miami, United States High Quality Distribution Llc Full timeJob DescriptionJob DescriptionBenefits/PerksCompetitive CompensationGreat Work EnvironmentCareer Advancement OpportunitiesJob SummaryWe are seeking a Digital Marketing Strategist to join our team! As a Digital Marketing Specialist, you will work closely with other marketing team members to determine what our clients need and how to best execute that within...
-
Digital Marketing Strategist
4 weeks ago
Miami, United States High Quality Distribution Llc Full timeJob DescriptionJob DescriptionBenefits/PerksCompetitive CompensationGreat Work EnvironmentCareer Advancement OpportunitiesJob SummaryWe are seeking a Digital Marketing Strategist to join our team! As a Digital Marketing Specialist, you will work closely with other marketing team members to determine what our clients need and how to best execute that within...
-
Consumer Profile Analyst
2 weeks ago
Miami, United States Luxus Full timeJob Title: Job Summary: We are seeking a highly motivated and detail-oriented Consumer Profile Analyst to join our team. In this role, you will be responsible for analyzing and interpreting consumer data to develop customer profiles that will inform our marketing and business strategies. The ideal candidate will possess a strong analytical background, a...
-
Consumer Profile Analyst
2 weeks ago
Miami, United States Luxus Full timeJob DescriptionJob DescriptionJob Title: Job Summary:We are seeking a highly motivated and detail-oriented Consumer Profile Analyst to join our team. In this role, you will be responsible for analyzing and interpreting consumer data to develop customer profiles that will inform our marketing and business strategies. The ideal candidate will possess a strong...
-
Consumer Compliance Officer
2 weeks ago
Miami, United States FinTrust Connect Full timeFor more Job Opportunities follow FINTRUST CONNECT here: FinTrust Connect: Jobs | LinkedInConsumer Compliance Officer -Miami, FLFinTrust Connect is excited to announce that we have partnered with a reputable financial services company in search of an experienced Consumer Compliance Officer. The candidate will play a pivotal role in developing and executing...
-
Consumer Compliance Officer
2 weeks ago
Miami, United States FinTrust Connect Full timeFor more Job Opportunities follow FINTRUST CONNECT here: FinTrust Connect: Jobs | LinkedInConsumer Compliance Officer -Miami, FLFinTrust Connect is excited to announce that we have partnered with a reputable financial services company in search of an experienced Consumer Compliance Officer. The candidate will play a pivotal role in developing and executing...