Guest Experience Expert

3 weeks ago

Tampa, United States Marriott International Inc Full time
Additional Information
Job Number24188126
Job CategoryRooms & Guest Services Operations
LocationTampa Marriott Water Street, 505 Water Street, Tampa, Florida, United States, 33602VIEW ON MAP
ScheduleFull Time
Located Remotely?N
Position Type Non-Management

POSITION SUMMARY

Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience.

No matter what position you are in, there are a few things that are critical to success – creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts – to get it right for our guests and our business each and every time.

PREFERRED QUALIFICATIONS

Education: High school diploma or G.E.D. equivalent.

Related Work Experience: No related work experience.

Supervisory Experience: No supervisory experience.

License or Certification: None

 Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

  JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.

  • Guest Experience Expert

    3 weeks ago

    Tampa, United States Marriott International, Inc Full time

    Additional InformationJob Number24188126Job CategoryRooms & Guest Services OperationsLocationTampa Marriott Water Street, 505 Water Street, Tampa, Florida, United States, 33602VIEW ON MAPScheduleFull TimeLocated Remotely?NPosition Type Non-Management POSITION SUMMARY Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we...

  • Guest Experience Expert

    3 weeks ago

    Tampa, United States Marriott International, Inc Full time

    Additional InformationJob Number24188126Job CategoryRooms & Guest Services OperationsLocationTampa Marriott Water Street, 505 Water Street, Tampa, Florida, United States, 33602VIEW ON MAPScheduleFull TimeLocated Remotely?NPosition Type Non-Management POSITION SUMMARY Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we...

  • Guest Experience Expert

    3 weeks ago

    Tampa, FL, United States Marriott International, Inc Full time

    Additional InformationJob Number24188126Job CategoryRooms & Guest Services OperationsLocationTampa Marriott Water Street, 505 Water Street, Tampa, Florida, United States, 33602VIEW ON MAPScheduleFull TimeLocated Remotely?NPosition Type Non-Management POSITION SUMMARY Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we...

  • Guest Experience Expert

    2 weeks ago

    Tampa, United States Marriott Full time

    Marriott Hotels - JobID: 892796A10D47AE8992DC14473CCEF5AA [Front Desk Agent / Concierge] As a Guest Experience Associate at Marriott Hotels, you'll: Assist guests with check-in and check-out procedures; Provide exceptional customer service by addressing inquiries and resolving issues promptly; Coordinate with housekeeping and maintenance staff to ensure...

  • Guest Experience Expert

    3 weeks ago

    Tampa, United States Marriott Full time

    Marriott Hotels - JobID: 892796A10D47AE8992DC14473CCEF5AA [Guest Service] It's time to explore new opportunities - and with more than 6,000 properties globally - Marriott has opportunities abound! Marriott gets to know thousands of people every day, but they want to know you. They are offering the opportunity to elevate your day-to-day to an adventure, a...

  • Guest Experience Expert

    2 months ago

    Tampa, United States Marriott Full time

    Marriott Hotels - 505 Water Street [Guest Service] It's time to explore new opportunities - and with more than 6,000 properties globally - Marriott has opportunities abound! Marriott gets to know thousands of people every day, but they want to know you. They are offering the opportunity to elevate your day-to-day to an adventure, a journey to tomorrow. So...

  • Guest Arrival Expert

    1 month ago

    Tampa, United States Marriott Full time

    Additional Information Full time, Doorman position Job Number 24169921 Job Category Rooms & Guest Services Operations Location The Tampa EDITION, 500 Channelside Drive, Tampa, Florida, United States Schedule Full-Time Located Remotely? N Relocation? N Position Type Non-Management POSITION SUMMARY First impressions are everything. When guests arrive at our...

  • Guest Service Expert

    2 months ago

    Tampa, United States Marriott International Inc Full time

    Job DescriptionPOSITION SUMMARY Our jobs aren't just about putting food on the table that our guests will enjoy until they ask for their bill. Instead, we want to build an experience that is memorable and unique - with food and drinks on the side. Our Guest Service Experts take the initiative and deliver a wide range of services to make sure that guests...

  • Guest Environment Expert

    4 weeks ago

    Tampa, United States Marriott International Inc Full time

    Additional Information Job Number24186398 Job CategoryHousekeeping & Laundry LocationTampa Airport Marriott, Tampa International Airport, Tampa, Florida, United States, 33607VIEW ON MAP ScheduleFull Time Located Remotely?N Position Type Non-Management POSITION SUMMARY Our jobs arent just about giving guests a clean room and a freshly made bed. Instead, we...

  • Guest Service Support Expert

    6 days ago

    Tampa, United States Marriott International Inc Full time

    Additional Information Job Number24198844 Job CategoryFood and Beverage & Culinary LocationThe Tampa EDITION, 500 Channelside Drive, Tampa, Florida, United States, 33602VIEW ON MAP SchedulePart Time Located Remotely?N Position Type Non-Management POSITION SUMMARY Our jobs arent just about putting food on the table that our guests will enjoy until they ask...

  • Guest Services Director

    1 month ago

    Tampa, Florida, United States Evolution Parking & Guest Services Full time

    About Evolution Parking & Guest ServicesWe are a leading provider of specialized valet parking and front door services exclusively for hotels and resorts nationwide.Our focus on the hotel industry allows us to deliver a sophisticated guest service platform without distractions from other verticals.Job SummaryThe Guest Services Manager will oversee all...

  • Assistant Guest Services Manager

    4 weeks ago

    Tampa, Florida, United States Evolution Parking & Guest Services Full time

    Job DescriptionAbout Evolution Parking & Guest ServicesWe are America's exclusive provider of specialized valet parking and front door services exclusively for hotels and resorts nationwide. Our team operates and manages the parking and front door services and the exceptional team members that make it all possible at America's finest hotels.Our focus on...

  • Host or Hostess

    4 weeks ago

    Tampa, Florida, United States Marriott Full time

    Job SummaryAs a Host or Hostess at Marriott Hotels, you will be the first point of contact for our guests, setting the tone for an exceptional dining experience. We are seeking a highly skilled and attentive individual to join our team as a Guest Service Expert, providing warm and welcoming service to our guests in a fast-paced dining environment.Key...

  • Guest Experience Lead

    4 weeks ago

    Tampa, FL , USA, United States McDonald's Full time

    Job Title: Guest Experience LeadWe are seeking a Guest Experience Lead to join our team at McDonald's. As a Guest Experience Lead, you will be responsible for ensuring that our guests have an exceptional experience every time they visit our restaurant.Key Responsibilities:Lead the guest experience by checking in with guests and ensuring they are enjoying...

  • Lifestyle Guest Experience Coordinator

    1 month ago

    Tampa, Florida, United States Marriott Hotels & Resorts Full time

    Delivering Unforgettable Guest ExperiencesAt Marriott Hotels & Resorts, we're committed to crafting memorable experiences for our guests. As a Guest Experience Specialist, you'll play a vital role in delivering exceptional service that sets us apart from the rest.Key Responsibilities:Develop and implement personalized guest experience strategiesCollaborate...

  • Lifestyle Guest Experience Ambassador

    4 weeks ago

    Tampa, Florida, United States Marriott Hotels & Resorts Full time

    Delivering Exceptional Guest ExperiencesAt Marriott Hotels & Resorts, we're committed to creating unforgettable experiences for our guests. As a Guest Experience Specialist, you'll play a vital role in crafting a unique and memorable experience that goes beyond a smooth check-in and check-out.Key Responsibilities:Develop and implement innovative services to...

  • Lifestyle Guest Experience Specialist

    2 months ago

    Tampa, United States Marriott Hotels & Resorts Full time

    Our jobs arent just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Specialists take the initiative to deliver a wide range of services that guide guest Guest Experience, Guest, Specialist, Experience, Hotel, Business Services

  • Host and Guest Experience Specialist

    4 weeks ago

    Tampa, Florida, United States Tavistock Restaurant Collection Full time

    Job Type: Full-time, Part-timeDescriptionTavistock Restaurant Collection is seeking a skilled Host/Hostess to deliver exceptional dining experiences to our guests. As a key member of our team, you will be responsible for creating a warm and welcoming atmosphere, ensuring seamless guest interactions, and providing outstanding service.Key...

  • Housekeeping and Laundry Expert

    4 weeks ago

    Tampa, Florida, United States Marriott International, Inc Full time

    About the Role:We are seeking a skilled Housekeeping and Laundry Expert to join our team at Marriott International, Inc. As a key member of our housekeeping team, you will be responsible for maintaining the appearance and cleanliness of our hotel, ensuring a memorable and unique experience for our guests.Key Responsibilities:Maintain the cleanliness and...

  • Theatre Operations Supervisor

    4 weeks ago

    Tampa, Florida, United States AMC Theatres Full time

    About the RoleWe are seeking a highly motivated and experienced Theatre Operations Supervisor - Guest Experience Specialist to join our team at AMC Theatres. As a key member of our theatre operations team, you will be responsible for supervising and coordinating the day-to-day operations of the theatre to achieve AMC's goals. This includes providing...