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IAH Terminal Manager

2 months ago

Houston, United States Pinnacle Logistics Full time
Description

Founded in 2008, Pinnacle Logistics is a leading provider of trucking and aviation services across the United States.

This is a mid-management level position - Transportation experience is required.

We believe in developing talented individuals to further career opportunities. Join our family with excellent opportunities for future advancement.

Salary Range - $80-90k.

Duties include but not limited to:

•Manage Terminal costs and expenses through process efficiencies

•Analyze and adjust work schedules, handle quality issues and manage customer interactions internal and external

•Directs Terminal's transportation activities to maintain efficiency, profitability, and customer satisfaction

•Monitors operational metrics and compliance throughout Terminal and ensure all local, state, and federal regulations are met

•Ensure facility compliance with all applicable laws and standard operating procedures related to safety and security

•Plan for employee training and skill development and handle disciplinary issues.

•Ensure operations align with company policies and procedures

•Foster a "safety first" culture through awareness, training, and accountability

•Support, mentor, and motivate the salaried and hourly workforce

•Interfaces with other Terminal managers to ensure network efficiencies are achieved in all operation areas: Including timely dispatch and internal and external efficient communication.

•Supervise logistics operations including customer service, freight loading and unloading, dispatch and proper documentation and procedure control

•Complete all necessary operational records and reports in a timely and accurate fashion

•Closely manage staff working hours and activities to minimize overtime and to meet or exceed productivity targets Safely

•Monitor daily, weekly, and monthly operational and sales KPI's that drive performance and accountability

•Understand the location-specific customer goals & objectives and work to meet and exceed these expectations daily

•Manages Fleet Assets and forecasts future equipment needs

•Properly plan work assignments to ensure effective use of fleet equipment

•Work with staff to ensure they understand the safe and efficient operation of equipment

•Work with vendors to ensure equipment is maintained accordingly

•Responsible for terminal revenue growth and leads and supports new customer/business development.

•Reports and maintains revenue/sales data and closely works with VP of Sales

•Adapts readily to a changing environment consistent with business needs

•Continues to seek greater knowledge and improve skills level to prepare for greater responsibility within the Company

•Perform other related duties as assigned

Requirements

Minimum of 7 years of managerial/supervisory experience

•Experience across multiple logistics operations elements, including all modes of transportation, fleet, distribution, ecommerce fulfillment, and network optimization.

•Experience identifying and implementing new transportation processes and systems.

•Critical Competencies for Success include expertise in Dedicated Fleet Operations, Truckload, LTL, Intermodal, and 3PL relationships.

•Excellent communication and presentation skills, effectively present information and respond to questions from managers, clients, and vendors.

•Strong business and financial acumen.

•Availability to work a flexible schedule as needed, including planned and unplanned overtime, which may include

Education and Training

•Bachelor's degree preferred

•Bilingual English/Spanish a plus

•knowledge of logistics-related systems (TMS, PMS, WMS, etc.)

•Experience with Microsoft Office

•Experience in an AS9100 or ISO environment

•Working knowledge of financial accounting and human resources practices

A pre-employment drug screen and background check is required

Education:
  • Bachelor's (Preferred)
Experience:
  • Microsoft Office: 1 year (Preferred)
Work Location:
  • One location
Work Remotely:
  • No
Experience:
  • Managerial/Supervisory: 3 years (Required)
  • 3PL: 3 years (Required)
  • Logistics: 3 years (Required)
  • Transportation management: 3 years (Required)
Ability to Relocate:
  • Houston, TX 77032: Relocate before starting work (Required)