Import Customer Service Representative

3 months ago

Carrollton, United States AmerisourceBergen Corporation Full time

********What you will be doing********

***PRIMARY DUTIES AND RESPONSIBILITIES:***

Flexibility in work schedule-24 hour company will require overtime, holiday scheduling, and weekend shifts as necessary.

Demonstrating professionalism on the phone and in the office

Working together as a team with all departments and offices

Makes suggestions and recommendations to Supervisors and the Manager in an effort to continually improve customer service operations.

Performs related duties as assigned by the Supervisor/Manager

********What your background should look like********

***EXPERIENCE AND EDUCATIONAL REQUIREMENTS:***

College education and /or industry experience preferred.

Requires broad training in fields such as business administration, accountancy, sales, marketing, computer sciences or similar vocations generally obtained through a combination of experience and education. Normally requires two (2) to four (4) years directly related experience

***MINIMUM SKILLS, KNOWLEDGE AND ABILITY REQUIREMENTS:***

- Strong customer service skills

- Strong interpersonal skills, positive attitude & self-motivated

- Good decision making skills

- Good analytical skills

- Ability to communicate effectively both orally and in writing

- Ability to resolve customer issues quickly and creatively in order to improve customer satisfaction

- Familiarity with World Courier services and operations

- Strong organizational skills; attention to detail

********What AmerisourceBergen offers********

We offer competitive total rewards compensation. Our commitment to our associates includes benefit programs that are comprehensive, diverse and designed to meet the various needs across our associate population.

Throughout our global footprint and various business units, we take a balanced approach to the benefits we offer. Many benefits are company-paid, while others are available through associate contributions. Specific benefit offerings may vary by location, position and/or business unit.

********Schedule********

Full time**********Equal Employment Opportunity**********

****

AmerisourceBergen is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law.

AmerisourceBergen fosters a positive impact on the health of people and communities around the world by advancing the development and delivery of pharmaceuticals and healthcare products. As a leading global healthcare company, with a foundation in pharmaceutical distribution and solutions for manufacturers, pharmacies and providers, we create unparalleled access, efficiency and reliability for human and animal health. Our 41,000 global team members power our purpose: We are united in our responsibility to create healthier futures. AmerisourceBergen is ranked #8 on the Fortune 500 with more than $200 billion in annual revenue.

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