Operations Administrator, FreighTrax

1 month ago

Denver, United States VORTO Full time

The Operations Administrator, FreighTrax will assist with managing FreighTrax's operations, customer engagement and support, and marketing. They will assist with the development of training programs and materials including outlines, text, audio and visual content, online training modules, and training evaluations. They may assist with developing processes to execute all phases of a new online training platform. In addition, they will be responsible for overseeing customer service for a Learning Management System (LMS) and e-commerce store.

The Operations Administrator will report to the Director of Operations, FreighTrax.

Essential Duties and Responsibilities:

  • Manage the order fulfillment process for participants that complete their courses.
  • Oversee the customer support program to ensure that support questions are being resolved in a timely manner and analyze support data to identify trends to mitigate future issues.
  • Be responsible for managing the customer service line during working hours.
  • Ensure the delivery of course completion materials including ID Cards and hardhat stickers.
  • Update the carrier database for course completions on a weekly basis.
  • Coordinate with University partners to ensure the digital credential database is updated and accurate.
  • Collaborate with the Company's marketing and web design/development group to ensure optimal online presence, proper website function, and website design.
  • Assist in facilitating the payment of vendor invoices with the Accounts Payable department.
  • Analyze vendor programs to ensure vendor resources are optimally utilized for Company needs.
  • Conduct research to assist with the development of course programs.
  • Interface with customers to continuously improve customer relations and work to grow company offerings to serve customer needs.
  • Regularly conduct audits to ensure proper website function and user interface.
  • Represent FreighTrax at conferences, customer engagement meetings, and events
Requirements
  • Organized with a high attention to detail
  • Strong problem-solving and analytical skills
  • Proven experience as a collaborative team player
  • Proficiency in Microsoft and Google Suites
  • Demonstrate a strong sense of urgency in all projects and an ability to prioritize and re-prioritize as necessary
  • Ability to communicate both verbally and written to all levels of the organization
Preferred Qualifications/Skills:
  • Bachelor's degree in business, Marketing, Computer Science, or other related fields
  • Experience with e-commerce stores
  • Experience working with Learning Management Systems
  • Excellent communication skills, experience working in a customer service role
  • Logistics and transportation industry experience
Compensation: $55-70k

Benefits

At Vorto we are committed to developing our employees and providing them exciting opportunities to grow and prosper in their careers.

We offer a competitive benefits package as well as numerous additional perks, including:
  • Competitive compensation package
  • Paid Time Off and Holidays
  • Health, Dental and Vision Insurance
  • 401(k) retirement plan with company match
  • Flex and Health Savings Plans
  • Company-paid life and short-term disability insurance
  • Company-paid parking or RTD pass
  • Voluntary income protection benefits including Life, AD&D, Critical Illness, Hospital Indemnity, and Accident Protection Insurance
  • Tuition Assistance
  • Employee Assistance Program (EAP)
  • Free or discounted legal program
  • Product & Services Discount Program
  • Modern office space in downtown Denver with daily coffee, tea, drinks & snacks
  • We supply the industry's best hardware and productivity software.


Vorto is an Equal Opportunity Employer.

The Operations Administrator, FreighTrax position will remain open until a qualified candidate is hired.

Disclaimer: This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned.

  • Operations Administrator, FreighTrax

    1 week ago

    Denver, Colorado, United States VORTO Full time

    The Operations Administrator, FreighTrax will assist with managing FreighTrax's operations, customer engagement and support, and marketing. They will assist with the development of training programs and materials including outlines, text, audio and visual content, online training modules, and training evaluations. They may assist with developing processes to...

  • Operations Administrator, FreighTrax

    1 month ago

    Denver, United States VORTO Full time

    Job DescriptionJob DescriptionThe Operations Administrator, FreighTrax will assist with managing FreighTrax’s operations, customer engagement and support, and marketing. They will assist with the development of training programs and materials including outlines, text, audio and visual content, online training modules, and training evaluations. They may...

  • Operations Administrator, FreighTrax

    3 weeks ago

    Denver, United States VORTO Full time

    Job DescriptionJob DescriptionThe Operations Administrator, FreighTrax will assist with managing FreighTrax’s operations, customer engagement and support, and marketing. They will assist with the development of training programs and materials including outlines, text, audio and visual content, online training modules, and training evaluations. They may...

  • Sales Manager, FreighTrax

    1 week ago

    Denver, Colorado, United States VORTO Full time

    About VortoVorto is on a mission to increase sustainability and create more jobs by making supply chains more efficient across the entire value chain. Through powerful AI technology, Vorto's autonomous supply chain platform seeks to reduce carbon emissions caused by supply chain transportation, improve the lives of approximately 3.5 million truck drivers and...

  • Sales Manager, FreightTrax

    1 month ago

    Denver, United States VORTO Full time

    Job DescriptionJob DescriptionAbout VortoVorto is on a mission to increase sustainability and create more jobs by making supply chains more efficient across the entire value chain. Through powerful AI technology, Vorto's autonomous supply chain platform seeks to reduce carbon emissions caused by supply chain transportation, improve the lives of...

  • Administrative Assistant- Operations

    1 month ago

    Denver, United States ESS Metron Full time

    Do you enjoy being part of a successful operations team in a manufacturing facility? Would you enjoy working closely with Operations Leadership and Front-Line Production Employees? Join us as an Operational Administrative Assistant! The Administrative Assistant will be responsible for the administrative functions associated with the operations team,...

  • Administrative Assistant- Operations

    4 weeks ago

    Denver, United States ESS Metron Full time

    Do you enjoy being part of a successful operations team in a manufacturing facility? Would you enjoy working closely with Operations Leadership and Front-Line Production Employees? Join us as an Operational Administrative Assistant! The Administrative Assistant will be responsible for the administrative functions associated with the operations team,...

  • Administrative Assistant- Operations

    1 week ago

    Denver, Colorado, United States ESS Metron Full time

    Do you enjoy being part of a successful operations team in a manufacturing facility?Would you enjoy working closely with Operations Leadership and Front-Line Production Employees?Join us as an Operational Administrative AssistantThe Administrative Assistant will be responsible for the administrative functions associated with the operations team, including...

  • Administrator / Director of Operations

    5 days ago

    Denver, United States Honor Health Network Full time

    Amazing work life balance, Fast Growing Company, and phenomenal office environment! At Honor Health Network our core belief is simple, A company is only as strong as its people. For us, people mean our team members, our patients, and their families. Our company can only be successful if our people are healthy, have the opportunity for long term success,...

  • Administrator / Director of Operations

    5 days ago

    Denver, United States Honor Health Network Full time

    Amazing work life balance, Fast Growing Company, and phenomenal office environment! At Honor Health Network our core belief is simple, A company is only as strong as its people. For us, people mean our team members, our patients, and their families. Our company can only be successful if our people are healthy, have the opportunity for long term success, and...

  • Administrator / Director of Operations

    7 days ago

    Denver, United States Honor Health Network Full time

    Amazing work life balance, Fast Growing Company, and phenomenal office environment! At Honor Health Network our core belief is simple, A company is only as strong as its people. For us, people mean our team members, our patients, and their families. Our company can only be successful if our people are healthy, have the opportunity for long term success, and...

  • Administrative Assistant for Operations Department

    2 months ago

    DENVER, United States Colorado Academy Full time

    Colorado Academy (CA) is seeking an Administrative Assistant for the Operations Department to provide clerical and administrative support for all functional areas within the department. This is a full-time, 12-month position reporting to the Director Operations, Administrative Assistant, Administrative, Operation, Department, Assistant, Education,...

  • Administrative Assistant for Operations Department

    3 weeks ago

    DENVER, United States Colorado Academy Full time

    Colorado Academy (CA) is seeking an Administrative Assistant for the Operations Department to provide clerical and administrative support for all functional areas within the department. This is a full-time, 12-month position reporting to the Director Operations, Administrative Assistant, Administrative, Operation, Department, Assistant, Education,...

  • Sales Operations Administrator

    21 hours ago

    Denver, United States NCW Full time

    As the Sales Operations Admin to the Construction Craft Recruiting Manager, you will provide high-level administrative support. Through your duties as a liaison, you will maintain relationships between the Manager, internal recruiters, and current and potential clients. WHAT YOUR DAY MIGHT LOOK LIKE: + Provides high-level administrative support and...

  • Sales Operations Administrator

    2 days ago

    Denver, United States NCW Full time

    As the Sales Operations Admin to the Construction Craft Recruiting Manager, you will provide high-level administrative support. Through your duties as a liaison, you will maintain relationships between the Manager, internal recruiters, and current and potential clients.WHAT YOUR DAY MIGHT LOOK LIKE:+ Provides high-level administrative support and assistance...

  • Sales Operations Administrator

    4 days ago

    Denver, United States NCW Full time

    Job DescriptionJob DescriptionAs the Operations Admin to the Construction Craft Recruiting Manager, you will provide high-level administrative support. Through your duties as a liaison, you will maintain relationships between the Manager, internal recruiters, and current and potential clients. WHAT YOUR DAY MIGHT LOOK LIKE:Provides high-level administrative...

  • Scale Operator/ Administrative Assistant

    4 weeks ago

    Denver, Colorado, United States EVRAZ Full time

    At EVRAZ, our strength starts with our people As a team we collaborate to solve problems, contribute ideas and challenge each other to ensure growth and ultimately success for the business and our employees.Job Description and Responsibilities EVRAZ North America is looking for an enthusiastic individual who excels in providing customer service to join our...

  • Scale Operator/ Administrative Assistant

    4 weeks ago

    Denver, Colorado, United States EVRAZ Full time

    At EVRAZ, our strength starts with our people As a team we collaborate to solve problems, contribute ideas and challenge each other to ensure growth and ultimately success for the business and our employees.Job Description and Responsibilities EVRAZ North America is looking for an enthusiastic individual who excels in providing customer service to join our...

  • System Administrator

    3 weeks ago

    Denver, United States Spectraforce Technologies Full time

    System Administrator Denver, CO 80203 (REMOTE) 5 Months ** Candidate Must Be Local ** Activities: The System Administrator position will provide a high level of technical support for Windows 2008 server hardware, operating system and system software on web, application, file and reporting servers. Position also provides technical support for VMWare ESX...

  • System Administrator

    1 week ago

    Denver, Colorado, United States Spectraforce Technologies Full time

    System Administrator Denver, CO REMOTE) 5 Months Candidate Must Be Local Activities:The System Administrator position will provide a high level of technical support for Windows 2008 server hardware, operating system and system software on web, application, file and reporting servers.Position also provides technical support for VMWare ESX virtual server...