Operations Leader
4 weeks ago
The
Operations Leader
assists the management team in all day-to-day operations, providing support to both the front and the back of house teams during service to uphold the standards of culinary and Mexican Hospitality for our guests and team.
Responsibilities will include:
Leadership and Training:
Drive team performance and growth
Supports and trains the team in handling day-to-day operations
Foster an environment that thrives on teamwork, service, quality and continuous improvement
Serve as a Tacombi brand ambassador to make a positive impact on our guests, team, and community
Provide support to the team during service and identify ways to enhance the guest experience
Assist the management team to ensure that Tacombi training programs are being executed thoroughly and diligently;
Remain knowledgeable of current restaurant policies regarding HR regulations and partner with senior managers for delivering corrective actions.
Culinary Excellence:
Support the Back of House team to ensure daily execution of food and meeting standards of quality.
Ensures that the BOH team executes menu items with the highest quality standards; monitors all food production to maintain quality and quantity standards.
Work closely with the management team to ensure Labor and COGS budgets are met by upholding standards of purchasing, inventory, waste management, and scheduling.
Train and monitor the team to meet health and safety regulations as set by the Department of Health.
Hospitality Excellence:
Drive professionalism, teamwork, and excellent service through Mexican Hospitality.
Ensure the highest standards of Mexican Hospitality to guarantee that all guests feel welcome and are given responsive, friendly, and attentive service at all times
Assist with thoughtfully scheduling the staff with consideration for business activity, while ensuring that both the guest expectations and the profitability targets are met
Ensure cleanliness and maintain store display to reflect the care and pride in the service we provide
Skills and Qualifications:
Open availability and flexible schedule
Bilingual in English/Spanish a plus
Natural-born leader with a positive attitude, who is able to teach, willing to learn, and take direction
Detail-oriented and proactive with an ability to prioritize and deliver results on delegated responsibilities
Excellent communication and organization skills
Able to excel in a high-pressure environment always using good judgment and strong decision-making skills
Strong understanding of restaurant financials; proficient in Microsoft Word and Excel
Knowledge of health and safety guidelines; Holder of the Food Handler certificate
Why Tacombi:
We strive to build a culture driven by our values.
Adventure:
You welcome the unknown and thrive in a growing environment
Fellowship:
You love working with a team in service of one another and the community
Resourcefulness:
You think creatively and get more done with less
We care about our team members' health, wealth, and overall well-being.
Competitive salary and growth opportunities
Medical, dental and vision benefits for all full time employees
HSA/FSA available for pre-tax healthcare expenses
Retirement savings via a 401K
Pre-tax commuter benefits
We know that your quality of life matters.
Sick days
11 company holidays
Vacation
We love tacos.
Sharing authentic Mexican taco culture means knowing it. Eat tacos every day, on us
Annual Salary: $62k
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