Warranty Administrator

3 weeks ago

Denver, United States CareerBuilder Full time

Job Description

Job Description Salary: $40,000 to $50,000
WPC is looking for experienced Automotive Warranty Administrators
Warranty Processing Company, Inc. (WPC), has been in business since 1986 and is a national leader in automotive warranty claims administration. Due to our rapid growth, we are currently accepting applications for experienced automotive warranty administrators to work as a telecommuter. WPC provides employees with positive work environment, defined work parameters, and a work life balance making this company a fantastic place to work.
This position requires a

minimum of 3 years existing experience

in processing automotive warranty claims and exceptional customer service skills.
Core Responsibilities
Review all warranty paperwork to ensure proper documentation and verify criteria compliance as required by the dealer and manufacturer
Book and close claims as required by dealer
Utilize technical knowledge to verify proper documentation of repairs for warranty coverage and payment
Remain current on all factory recalls and announcements
Reconcile all warranty receivables, warranty schedules, and work with the dealership accounting department to obtain payments
Maintain all service and customer records as required by the dealer and manufacturer
Complete relevant Manufacturer Certification Requirements as needed
Maintain compliance with all WPC internal policies and procedures
Professional Requirements
Minimum 3 years of experience
Experience with CDK, Reynolds & Reynolds, Ignite, Dealertrack, Techion, UCS, ASI, Automate and/or similar dealer management system (DMS)
Strong customer service skills
Strong communication skills
Able to work well in a team environment
Be a persistent problem solver
Positive attitude

remote work
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