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Community Relations Manager, Senior Living Sales
4 months ago
Award winning company focused on employee experience. INVESTING IN YOUR FUTURE with, COMPETITIVE pay, matching 401k, education and training. CARING about your work/life balance with flexible scheduling & GENEROUS PTO. #FINDINGYOURHAPPY with Employee Committee, rewards and recognitions, making friends where you work. BUILDING YOUR SKILLS with new investments in technology and opportunities for PROMOTIONS
What you want: A Company that cares, to make a difference, to learn and grow, to be valued, to be a part of something special.
What we can do: Give you the opportunity to grow, to let your inner passion rise, to be your true self, to be a part of a Family.
Spring Hills Senior Communities wants YOU Come and introduce yourself to us today we want to meet you and give you the opportunity to #LiveHappy. EEO
We offer competitive pay and comprehensive benefits:
- Flexible Schedules
- Medical Plan
- Dental Plan
- Vision Plans
- 401k Match
- Flex Spending Accounts
- Incentive Bonuses
- 100% Paid Life Insurance
- Vacation Hours
- Sick/Personal Days
- Associate Appreciation Program
- Premium Holiday Pay
- Continuous Education Available
- Cell Phone, Train & Retailer Discounts
- Volunteering Benefits
Essential Functions:
- Increases and maintains community census. Converts prospects into move ins.
- Demonstrates a strong knowledge of sales strategy and implementation
- Arranges and conducts on-site tours and off-site visits with prospective residents and their families for the purpose of discovery.
- Follows up with prospects via phone and home visits.
- Demonstrates a strong knowledge of One on One sales strategy and implementation. Successfully obtains One on One discovery and participates in on-site tours, home visits, and creative prospect follow up
- Maintains a detailed, manual tracking system on all prospects.
- Facilitates and participates in Top Ten Team Daily Meetings.
- Continuously create, unique, and personal follow up for prospects and their families.
- Facilitates and assists with the completion of the resident move in process and completes all necessary paperwork.
- Shares sales discovery with community management team during conference meetings.
- Maintains current knowledge of key competitor pricing, strengths, and weaknesses
- Stocks and maintains appropriate, relevant, and meaningful Creative Follow Up items.
- Attends work as scheduled, including nights and weekends, and follows community's call-off procedures
- Process pertinent marketing information in a timely fashion.
- Prepares and disseminate Daily Census Report. Prepares and forwards the Weekly Marketing Report
- Attends all required training, in-service, and staff meetings.
- Maintains confidentiality of business policies & procedures, residents and prospective resident's information.
- Maintains current knowledge of property operation.
- Strives to maintain a safe working environment through the prevention of accidents, the preservation of equipment, and the achievement of safe working practices.
- Maintains a positive and professional demeanor toward residents, visitors, families, and co-workers.
- Adheres to all policies and procedures of Spring Hills, LLC.
- Arrange for opportunities to inform the health care communities, professional referral sources and others about Assisted Living programs.
- Performs other duties as assigned.
- Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
- Speaking - Talking to others to convey information effectively.
- Problem Solving - ability to consider the probable factors that influence an outcome of each of various solutions to a problem.
- Service Orientation - Actively looking for ways to help people.
- Time Management - Managing one's own time.
- Judgment and Decision Making - Considering the relative costs and benefits of potential actions to choose the most appropriate one.
- Reading Comprehension - Understanding written sentences and paragraphs in work related documents.
- Instructing - Teaching others how to do something.
- Persuasion - Persuading others to change their minds or behavior.
- Negotiation - Bringing others together and trying to reconcile differences.
- Social Perception - Being aware of others' reactions and understanding why they react as they do.
- Deductive Reasoning - The ability to apply general rules to specific problems to produce answers that make sense.
- Oral Expression - The ability to communicate information and ideas in speaking so others will understand.
- Oral Comprehension - The ability to listen to and understand information and ideas presented through spoken words and sentences.
- Written Expression - The ability to communicate information and ideas in writing so others will understand.
- Speech Recognition - The ability to identify and understand the speech of another person.
- Originality - The ability to come up with unusual or clever ideas about a given topic or situation, or to develop creative ways to solve a problem.
- Speech Clarity - The ability to speak clearly so others can understand you.
Requirements and Preferred Qualifications:
A Bachelor's Degree (B.S.,B.A.) from a four year college or university; and one to two years related experience and/or training; or equivalent combination of education and experience. Must have own car. Local travel required.
Physical Requirements:
Standing (1/3-2/3), walking (over 1/3-2/3), using hands to finger, handle or feel (over 1/3-2/3), reach with hands and arms (under 1/3), climb and balance (under 1/3), stoop, kneel (under 1/3), talk or hear (over 2/3), taste or smell (under 1/3). Lifting up to 10 pounds (over 2/3), Up to 25 pounds (over 2/3); Up to 50 pounds (1/3-2/3); up to 100 pounds (under 1/3), more than 100 pounds (none)
We are an equal opportunity employer and we are committed to a work environment that promotes diversity, equity, and inclusion
