Customer Assurance Manager

2 weeks ago

Hanover, United States Watsco Full time
Job Description

Carrier Enterprise currently has an exciting opportunity for a

Customer Assurance Manager in Hanover, MD.

This is a great job for an HVAC/R Technician with strong troubleshooting, interpersonal, and technical skills.

Company website: www.carrierenterprise.com.

Job Description

The Customer Assurance Manager's primary role is to provide technical support to our customers' field technicians. This important area of our business supports the entire Residential, Light Commercial, and Large Commercial Applied product lines in the Carrier, Payne and Bryant families. In addition to phone support, job site visits with the dealer are required to assist with problem resolution. Other duties include consumer relations, special warranty issues, and providing technical product training for our dealers. Additionally, this position will support internal customers as needed to secure sales and address post sale issues.

#L1-BH1

About Us

Carrier Enterprise (CE) is a subsidiary of the largest independent HVAC/R distribution company in the world, Watsco, Inc. At CE we proudly distribute industry leading brands such as Carrier, Bryant, Payne, GREE and other brands of HVAC and Refrigeration equipment, as well as a full-line of aftermarket parts, supplies and accessories. CE has approximately 200+ locations throughout 28 states, Puerto Rico, the Caribbean, Latin America, Mexico and Canada with over 2,000+ employees. Our vast footprint, inventory and e-Commerce platform allows us to provide our customers with best in class service when they need it and where they need it.

Carrier Enterprise is dedicated to providing Comfort Excellence to the HVAC/R industry. Our vision for Carrier Enterprise is simple...to become a world-class distribution company, and achieve differentiation through the relentless pursuit of service excellence. Our customers and our employees make the difference. We have vast opportunities at our stores, distribution centers, field offices, business units and Headquarter location. We embrace the diverse experiences, backgrounds, knowledge and ideas that make up our company culture. Those experiences only strengthen our teams and our business. From our retail locations to our e-Commerce and mobile platforms our team has the tools to help you grow your career at Carrier Enterprise. See where your drive will take you

Find out more about CE at www.carrierenterprise.com.

Carrier Enterprise is an Equal Opportunity Employer. CE offers a competitive total pay (plus bonus on sales incentives) and benefits package inclusive of health, dental, vision, life insurance and 401(k).

Requirements

Requirements

  • Knowledge, Skills, and Experience Requirements
  • Must have exceptional communication skills
  • Knowledge of HVAC design, applications, and diagnostic skills
  • Strong foundation in digital tools, computer skills, and virtual engagement necessary.
    • Salesforce CRM experience is a welcome plus.
  • 5 - 10 years HVAC Residential and Commercial service experience, ideally with Carrier, Bryant, and Payne unitary, ductless, and VRF products
  • BS in Mechanical Engineering or a related technical discipline preferred


Carrier Enterprise, LLC is an Equal Opportunity Employer.

  • Customer Assurance Manager

    3 weeks ago

    Hanover, United States Carrier Enterprise Full time

    Job Description Carrier Enterprise currently has an exciting opportunity for a Customer Assurance Manager in Hanover, MD . This is a great job for an HVAC/R Technician with strong troubleshooting, interpersonal, and technical skills. Company website: www.carrierenterprise.com. Job Description The Customer Assurance Manager's primary role...

  • Assurance Manager

    2 weeks ago

    East Hanover, United States Marcum LLP Full time

    Marcum LLP offers a great career with exceptional benefits. There's a lot to think about when it comes to launching your career. At Marcum, we offer you a world of opportunity, a highly competitive salary, exceptional benefits, flexible work options, and industry-leading technology, all within an environment that values your contributions and supports your...

  • Quality Assurance Manager

    2 months ago

    East Hanover, United States Weiss-Aug Group Full time

    Weiss-Aug Group is an internationally recognized leader in precision metal stamping, injection molding, value-added assembly solutions and tooling.At our Corporate Headquarters we have served the medical device industry, automotive industry, and industrial sector for over 50 years. Our vision as a company is to create an exciting environment that will...

  • Quality Assurance Manager

    2 months ago

    East Hanover, United States Weiss-Aug Group Full time

    Weiss-Aug Group is an internationally recognized leader in precision metal stamping, injection molding, value-added assembly solutions and tooling. At our Corporate Headquarters we have served the medical device industry, automotive industry, and industrial sector for over 50 years. Our vision as a company is to create an exciting environment that will...

  • Quality Assurance Manager

    4 weeks ago

    East Hanover, United States Weiss-Aug Group Full time

    Weiss-Aug Group is an internationally recognized leader in precision metal stamping, injection molding, value-added assembly solutions and tooling. At our Corporate Headquarters we have served the medical device industry, automotive industry, and industrial sector for over 50 years. Our vision as a company is to create an exciting environment that will...

  • Quality Assurance Director

    4 weeks ago

    Hanover, United States Hiring Now! Full time

    JDP is seeking a Director of Quality Assurance in Hanover, PA area! The candidate will be responsible for establishing and maintaining the safety of all products. They will work to create new products, meet customer ingredient requirements, and ensure all products are properly labeled.Responsibilities:Establish production and quality controls...

  • Director of Quality Assurance, Manufacturing

    4 weeks ago

    Hanover, United States UTZ,LLC Full time

    Director of Quality Assurance, Manufacturing #4530 HANOVER , PA Other Position Type Full Time Job Description Utz Quality Foods is seeking a Director of Quality Assurance, Manufacturing . The Director of Quality Assurance, Manufacturing is responsible to organize, direct, control and evaluate the operations of the Quality Assurance and Food Safety (QAFS)...

  • Quality Assurance Coordinator

    3 weeks ago

    Hanover Park, United States EFC International Full time

    Job DescriptionJob DescriptionAre you passionate about quality assurance and eager to ensure that products meet the highest standards? Do you thrive in a collaborative environment where your analytical skills can shine? If so, we have the perfect opportunity for you! EFC International is searching for a Quality Assurance Coordinator to join our Chicago area...

  • Manager, Corporate Quality Assurance

    2 weeks ago

    East Hanover, New Jersey, United States Mondelez International Full time

    Manager, Corporate Quality Assurance page is loaded Manager, Corporate Quality Assurance Apply locations East Hanover, New Jersey, United States Global Headquarters – Chicago, USA time type Full time posted on Posted 3 Days Ago job requisition id R Job Description Are You Ready to Make It Happen at Mondelēz International?Join our Mission to Lead the...

  • Quality Assurance Supervisor

    1 month ago

    Hanover Township, United States NARDONE BROTHERS BAKING COMPAN Full time

    Description: **Requirements**: **Duties and Responsibilities**: - Establish and maintain procedures to monitor production processes and product quality. - Ensure compliance with food safety and quality standards, establish preventative controls, and develop and implement corrective actions. - Stay current on industry laws and regulations to ensure...

  • Director of Quality Assurance, Manufacturing

    1 month ago

    Hanover, United States Utz Brands, Inc. Full time

    Job Description Utz Quality Foods is seeking a Director of Quality Assurance, Manufacturing. The Director of Quality Assurance, Manufacturing is responsible to organize, direct, control and evaluate the operations of the Quality Assurance and Food Safety (QAFS) systems across internal manufacturing facilities. Key ResponsibilitiesCoaches, develops, and...

  • Director of Quality Assurance, Manufacturing

    3 weeks ago

    Hanover, United States UTZ Brands, Inc. Full time

    Job Description Utz Quality Foods is seeking a Director of Quality Assurance, Manufacturing. The Director of Quality Assurance, Manufacturing is responsible to organize, direct, control and evaluate the operations of the Quality Assurance and Food Safety (QAFS) systems across internal manufacturing facilities. Key ResponsibilitiesCoaches, develops, and...

  • Quality Assurance Linux Administrator

    4 weeks ago

    Hanover, United States Assertive Professionals Full time

    **Assertive Professionals** is in search of a** Quality Assurance Linux Administrator** **to support or **National Security Customer** near **Hanover, MD**. **We have a funded position open now!** Includes **a $5,000 sign-on bonus, **$2,000 in reimbursable relcation expenses,** plus a **$1,200 annual compliance bonus**! We offer an excellent benefits...

  • Quality Assurance Analyst

    5 days ago

    Hanover, United States PeopleShare Full time

    PeopleShare is seeking a HYBRID Quality Assurance Analyst for an innovative, industry leading healthcare company in Whippany, NJ! You will be responsible for collecting and analyzing data collected from various resources, identifying trends and opportunities and will be communicating and presenting to key stakeholders and clients.Schedule: Monday – Friday,...

  • Quality Assurance Associate

    4 weeks ago

    East Hanover, United States PSG Global Solutions Careers Full time

    Apply now and our proprietary system will quickly have you in front of a live recruiter. The Opportunity Description We're looking for a Quality Assurance Associate, working in Pharmaceuticals and Medical Products industry in 1 Health Plaza, #Bldg 200, East Hanover, New Jersey, 07936, United States. Interaction with both Quality organization as well as...

  • Quality Assurance Associate

    4 weeks ago

    East Hanover, United States PSG Global Solutions Careers Full time

    Apply now and our proprietary system will quickly have you in front of a live recruiter. The Opportunity Description We're looking for a Quality Assurance Associate, working in Pharmaceuticals and Medical Products industry in 1 Health Plaza, #Bldg 200, East Hanover, New Jersey, 07936, United States. Interaction with both Quality organization as well as...

  • Quality Assurance Associate

    3 weeks ago

    East Hanover, United States PSG Global Solutions Careers Full time

    Apply now and our proprietary system will quickly have you in front of a live recruiter. The Opportunity Description We're looking for a Quality Assurance Associate, working in Pharmaceuticals and Medical Products industry in 1 Health Plaza, #Bldg 200, East Hanover, New Jersey, 07936, United States. Interaction with both Quality organization as well as...

  • Quality Assurance Linux Admininstrator

    2 weeks ago

    Hanover, United States Assertive Professionals Full time

    **Assertive Professionals** is in search of a** Quality Assurance Linux Admininstrator - Level 2** **to support or **National Security Customer** near **Hanover, MD**. **We have a funded position open now!** Includes **$2,000 in reimbursable relcation expenses,** plus a **$1,200 annual compliance bonus**! We offer an excellent benefits package, including...

  • Director of Quality Assurance

    2 weeks ago

    Hanover Park, Illinois, United States LHH Full time

    The Quality Director will be responsible for overseeing the quality department, providing direction and helping provide training for employees Responsibilities: Establish and enforce quality standards for products and processes. Collaborate with stakeholders to define quality and reliability standards. Develop testing methods for raw materials and...

  • Customer Service

    4 weeks ago

    Hanover, United States PeopleShare Full time

    Are you looking to enter the healthcare field and join a rapidly expanding company with an excellent training program? Are you passionate about understanding patients' needs and helping them navigate their benefits?PeopleShare is seeking motivated candidates with customer service or call center experience. Apply today to jump start your career!Job...