Current jobs related to Customs Brokerage Specialist - Tonawanda - FedEx Logistics

  • Lead Customs Brokerage Expert

    1 week ago

    Tonawanda, New York, United States FedEx Full time

    Position Overview:As a Lead Customs Brokerage Expert, you will play a pivotal role in delivering exceptional service to our clients by ensuring seamless customs processes and freight management.Key Responsibilities:- Provide high-quality support to customers, ensuring efficient resolution of inquiries and issues.- Oversee the timely release and movement of...

  • Customs Brokerage Coordinator

    2 weeks ago

    Tonawanda, United States FedEx Logistics Full time

    To provide customers with the highest quality service by providing consistent customer service and resolution in order to ensure timely release and/or inbound or outbound movement of freight/cargo Provide impeccable customer service. Prepare, analyze, and/or submit documentation to the appropriate parties (U.S. Customs, agents, clients) in order to ensure...

  • Customs Operations Specialist

    1 week ago

    Tonawanda, New York, United States FedEx Logistics Full time

    Position Overview:As a Customs Operations Specialist, you will be instrumental in delivering exceptional service to our clients by ensuring the efficient movement of freight and cargo. Your role will involve:Key Responsibilities:1. Delivering outstanding customer service to meet and exceed client expectations.2. Preparing, reviewing, and submitting necessary...

  • Customs Compliance Coordinator

    1 week ago

    Tonawanda, New York, United States FedEx Logistics Full time

    Position Overview:As a Customs Brokerage Specialist, you will play a crucial role in ensuring that our customers receive exceptional service while facilitating the timely movement of freight and cargo.Key Responsibilities:1. Deliver outstanding customer service by addressing inquiries and resolving issues efficiently.2. Prepare, review, and submit necessary...

  • Customs Trade Specialist

    15 hours ago

    Tonawanda, New York, United States FedEx Logistics Full time

    Job SummaryWe are seeking a highly skilled Customs Trade Specialist to join our team at FedEx Logistics. As a key member of our operations team, you will be responsible for coordinating the documentation required by US Customs and Government Agencies for the entry of goods into the US on behalf of importers.Key ResponsibilitiesProvide exceptional customer...

  • Customs Operations Coordinator

    3 days ago

    Tonawanda, New York, United States FedEx Logistics Full time

    Position Overview: The role of a Customs Brokerage Specialist is crucial in delivering exceptional service to clients by ensuring the efficient movement of freight and cargo.Key Responsibilities:Deliver outstanding customer service and resolve inquiries to facilitate timely cargo release and movement.Prepare, review, and submit necessary documentation to...

  • Customs Compliance Coordinator

    1 week ago

    Tonawanda, New York, United States FedEx Logistics Full time

    Position Overview: The role of a Customs Brokerage Specialist is pivotal in delivering exceptional service to clients by ensuring the seamless movement of freight and cargo.Key Responsibilities:Deliver outstanding customer support and address inquiries effectively.Prepare, evaluate, and submit necessary documentation to relevant authorities (U.S. Customs,...

  • Customs Operations Coordinator

    4 days ago

    Tonawanda, New York, United States FedEx Logistics Full time

    Position Overview: The role of a Customs Brokerage Specialist is essential in delivering exceptional service to clients by ensuring the efficient movement of freight and cargo.Key Responsibilities:Deliver outstanding customer service to maintain high satisfaction levels.Prepare, review, and submit necessary documentation to U.S. Customs, agents, and clients,...

  • Customs Trade Specialist

    1 month ago

    Tonawanda, United States FedEx Logistics Full time

    Responsible for coordination of the documentation required by US Customs/Government Agencies for entry of goods into the US on behalf of importers. Provide impeccable customer service May process commodities that have been identified and isolated as requiring specialized processing to reduce the risk of liquidated ages and penalties through classification...

  • Customs Operations Analyst

    1 week ago

    Tonawanda, New York, United States FedEx Logistics Full time

    Position Overview: This role is integral to managing various responsibilities associated with customs and trade compliance. The Customs Trade Specialist ensures that FedEx Logistics and its clients receive the necessary entry services while fostering exceptional customer relations. The specialist facilitates timely and accurate entry processing in accordance...

  • Customs Trade Specialist

    2 weeks ago

    Tonawanda, United States FedEx Logistics Full time

    Responsible for coordination of the documentation required by US Customs/Government Agencies for entry of goods into the US on behalf of importers. Provide impeccable customer service May process commodities that have been identified and isolated as requiring specialized processing to reduce the risk of liquidated ages and penalties through classification...

  • Customs Trade Specialist

    23 hours ago

    North Tonawanda, New York, United States Fedex Ground Full time

    Job SummaryWe are seeking a highly skilled Customs Trade Specialist to join our team at FedEx Ground. As a key member of our operations team, you will be responsible for coordinating the documentation required by US Customs and Government Agencies for the entry of goods into the US on behalf of importers.Key ResponsibilitiesCoordinate with internal staff,...

  • Customs Compliance Specialist

    1 week ago

    North Tonawanda, New York, United States Fedex Ground Full time

    Position Overview:As a Customs Trade Coordinator, you will play a vital role in managing the documentation necessary for the entry of goods into the United States on behalf of importers.Key Responsibilities:1. Ensure exceptional customer service is provided at all times.2. Accurately classify goods for customs clearance utilizing various resources including...

  • Customs Trade Specialist

    3 weeks ago

    Tonawanda, United States FedEx Full time

    Responsible for coordination of the documentation required by US Customs/Government Agencies for entry of goods into the US on behalf of importers.Provide impeccable customer serviceMay process commodities that have been identified and isolated as requiring specialized processing to reduce the risk of liquidated ages and penalties through classification and...

  • Customs Trade Specialist

    4 weeks ago

    Tonawanda, United States FedEx Logistics Full time

    This position is responsible for any of the various tasks listed as assigned. Provides FedEx express and their customers the required entry services and promotes exceptional customer service by securing relationships with express and their customers. Facilitates all necessary entry processing and cage functions to secure release of shipments in a timely and...

  • Customs Trade Specialist

    2 days ago

    Tonawanda, United States FedEx Logistics Full time

    Responsible for coordination of the documentation required by US Customs/Government Agencies for entry of goods into the US on behalf of importers. Provide impeccable customer service May process commodities that have been identified and isolated as requiring specialized processing to reduce the risk of liquidated ages and penalties through classification...

  • Customs Trade Coordinator

    3 months ago

    Tonawanda, United States FedEx Logistics Full time

    Responsible for coordination of the documentation required by US Customs/Government Agencies for entry of goods into the US on behalf of importers. Provide impeccable customer service Obtain correct classification of goods for customs release from database, SOP's, tariff book, internet or customs. Data entry and processing of various import related...

  • Customs Trade Coordinator

    1 month ago

    Tonawanda, United States FedEx Full time

    Responsible for coordination of the documentation required by US Customs/Government Agencies for entry of goods into the US on behalf of importers.Provide impeccable customer serviceObtain correct classification of goods for customs release from database, SOP's, tariff book, internet or customs.Data entry and processing of various import related...

  • Customs Compliance Specialist

    1 week ago

    Tonawanda, New York, United States FedEx Full time

    Position OverviewAs a Customs Trade Specialist at FedEx Logistics, you will be part of a renowned global leader in the logistics industry. This role offers a unique opportunity to engage in a fulfilling career path within one of the world's most respected companies.Key ResponsibilitiesManage customs documentation and ensure compliance with international...

  • Mgr. US Brokerage

    4 weeks ago

    North Tonawanda, United States FedEx Logistics Full time

    To plan, organize and control the input, movement, processes/sort, and output of the operations to ensure a high level of service. Provides leadership and direction promoting the people-service-profit philosophy as well as encouraging the growth and development of team members. Manages all other necessary activities, which provide optimum service to...

Customs Brokerage Specialist

2 months ago

Tonawanda, United States FedEx Logistics Full time

To provide customers with the highest quality service by providing consistent customer service and resolution in order to ensure timely release and/or inbound or outbound movement of freight/cargo

Provide impeccable customer service

Prepare, analyze, and/or submit documentation to the appropriate parties (U.S. Customs, agents, clients) in order to ensure they are in accordance with all applicable laws and regulations relating to customs

Anticipate, identify, and resolve problems which could delay the timely release or movement of freight

Maintain relationships with correspondent brokers, T&B, and other service providers to ensure that agents exceed the customers' service requirements

Resolve banking and letter of credit problems

Advise customers on payment terms.

Obtain payment on delinquent accounts and/or complete accounting adjustment forms for review.

Resolve billing issues, coordinate post entry activity on customer's behalf.

Complete accurate data input or corrections into computer files.

Perform route cause analysis as directed by the Account Administrator.

Coordinate post-entry activities on the customer's behalf

Manage the entry verification process.

Access clients systems (external systems) as necessary.

Correspond with business partners in various mediums to include written, phone or e-mail.

Produce operational trend reports

Keep business partners apprised of the exception process.

Pre alerts - receive and respond as needed per customer SOP.

Maintain general knowledge of FedEx products and services

Interact with customers, internal staff/departments and management of all levels.

Support Account Administrators with account management activities (exception logs, special spreadsheets).

Perform entry reconciliation as needed

Develop and maintain a strong relationship with customer's front-line personnel

Ability to perform the duties and responsibilities of the Administration and Customs Trade process to support a small office structure.

Facilitate entry processing, as well as pre arrival and post arrival exception resolution. Performs other duties as assigned.

HS Diploma or GED required. 12 months of brokerage or transportation experience and/or customer service experience required.MS Office, Outlook, Office equipment (phone, fax, photocopier, printer, scanner) required.

Excellent communication skills, verbal and written. Organizational Skills. Inter-personal skills. Problem solving Skills.

Handle high volume of work. Handle time sensitive work. Ability to work independently with minimum supervision.

Detail oriented. Knowledge in HTS classification & familiar with the harmonized tariff system. Knowledge of U.S. Customs regulations & other federal regulations and requirements with respect to specific area of expertise. Paid Training Provided.

Preferred Qualifications:

Pay Transparency:

Pay:

Additional Details:

FedEx Logistics provides freight forwarding, as well as import and export services that allow companies to reach markets throughout the world. They help customers of all sizes solve the intricacies of shipping goods globally by providing comprehensive international ocean and air freight forwarding, surface transportation and distribution, customs brokerage, trade and customs advisory services, and advanced e-commerce and trade facilitation solutions. We're glad you stopped by and hope your job search experience with FedEx Logistics, Inc. will be rewarding. We look forward to hearing from you

FedEx Logistics, Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to their protected veteran or disability status.

Equal Employment Opportunity: As a federal government contractor, we are committed to employ and promote qualified minorities, females, individuals with disabilities, and covered veterans (including, but not limited to, disabled veterans, recently separated veterans, Armed Forces service medal veterans, and other protected veterans. Our philosophy and commitment to equal employment opportunity and non-discrimination is the bedrock to job opportunities for all employees and applicants without regard to an individual's protected status (i.e. race/ethnicity, color, national origin, ancestry, sex/gender, gender identity/expression, sexual orientation, marital/parental status, pregnancy/childbirth, or related condition, religion, creed, age, disability, genetic information, veteran status, or any other protected status.) Click here and here to read more about "Equal Employment Opportunity is the Law."

FedEx Logistics will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the FAIR Chance Initiative for Hiring Ordinance (FCIHOO) for the City of Los Angeles (LAMC 189.00)

FedEx Logistics will not rely on the wage history of a prospective employee from any current or former employer when determining the wages for such individual at any stage in the employment process, including in the negotiation or drafting of any employment contract in accordance with Philadelphia Ordinance No. 160840.