Customer Service Server Lead

4 weeks ago


Los Angeles, United States Revolution Foods Full time

Description

Major Duties and Responsibilities:

+ Customer Service Server Lead to:

+ Required to train, and demonstrate proper procedures and protocol to employees.

+ Understand and practice safe food handling procedures.

+ Provide Server coverage if needed. Required to lift 50lb.

+ Promotes best practices and ways to increase student participation. May get feedback from Account managers or servers during non-service time and communicate feedback.

+ Maintain Proper communication channels with Account Managers regarding the status of the servers at each school site and quality and accurate number of meals, fruits, snacks, and milk being delivered.

+ Ensures that Servers handle and receive student ID cards. Operates the Point of Sale (POS) in a manner that complies with school contracts and government compliance regulations.

+ Manage time and attendance.

+ Approve and correct bi-weekly payroll.

+ Maintain communication with Server on any company updates or initiatives.

+ Other duties as assigned.

Required Knowledge, Skills, and Ability:

+ Must have access to a reliable car.

+ 1-2 years in a fast-paced service environment in a shift lead capacity, cashier in food service or equivalent.

+ Basic math skills addition, subtraction, multiplication, and division.

+ Basic computer skills: email, excel spreadsheets.

+ Follow directions such as timelines, procedures, and supervisor expectations.

+ Customer Service & Professionalism.

+ Food handler certification.

+ CA Drivers license, good driving record and ability to pass a background check, as required.

Min Max

$18.00 $20.00

Qualifications

Licenses & Certifications

Preferred

+ TB Test Completed

+ Food Handler Card

+ Fingerprinting Completed



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