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Luxury Sales Associate

4 months ago

Irvine, United States Fashionphile Group, LLC Full time

FASHIONPHILE is more than just fashion — we’re revolutionizing the ultra-luxury fashion experience in order to create a sustainable alternative that extends the life cycle of products and makes them more accessible to a diverse customer base. As we strive to become the world's most sought-after brand in luxury re-commerce, we know it's our team members who make it all happen We value diversity in our people, perspectives, and products. For us, it's the only way to cultivate the creativity and innovation essential to achieving our mission and supporting our customers. We do this both in-person and through our digital omni-channel experiences. If you're someone who embraces change, is authentic, and wants to make an impact this is the place for you.

About the Opportunity:

Fashionphile is seeking a Full Time luxury Sales Specialist for our Irvine, CA location. As a member of our team, you will play a vital role in delivering an exceptional client experience. You'll embody our company's mission and vision while achieving sales targets through a client-centric approach. Flexibility to work traditional retail hours, including weekends, evenings, and holidays, is required.

Delivering a best-in-class luxury experience, encompassing a warm welcome, facility tour, iPad setup, and ongoing support throughout the shopping and selling journey (Success is measured by established conversion and client satisfaction metrics).

Engaging in clienteling activities to meet sales goals, including outreach to previous week's appointments, BOPS, SF Scheduler follow-ups, and targeted online clients. You'll cultivate and maintain a personal client base through consistent relationship-building efforts.

Adhering to inventory guidelines, maintaining visual standards, and executing daily opening and closing procedures with precision.

Providing exceptional service by managing phone inquiries, greeting clients, scheduling appointments, and facilitating drop-offs.

Completing other assigned duties as needed.

What We’re Looking For:

Extensive experience in customer service and sales within the retail sector.

Demonstrated ability to establish and nurture long-lasting customer relationships.

Basic knowledge of high-end luxury handbags and accessories.

Exceptional verbal and written communication skills.

Strong attention to detail and self-motivation.

What We Offer:

Medical, Dental and Vision Coverage

FSA options for Medical, Dependent Care & Commuter Benefits

Paid Time off, Paid Sick Time, and Paid Holidays

401(k) with generous match program

Free Life Insurance and AD&D

Long Term Disability Insurance

Employee Discount

Compensation:

Pay Rate:

This position begins at $18.00/HR for all New Hires into FASHIONPHILE's Irvine, CA location + uncapped commission. #J-18808-Ljbffr