Enterprise Solutions Analyst

2 weeks ago

Lake Worth Beach, United States Palm Beach State College Full time
Join our team

What We Offer

At Palm Beach State College, you will discover a place where ideas come to life and the heartbeat of a county begins. By joining us, you will be exposed to professionals from across the U.S. and abroad who are the strivers, reinventors, explorers, and influencers dedicated to developing talent that fills the most needed workforce roles. As the Panthers, we embrace a community of belonging, caring, and connection for our students and employees. We seek creative individuals to help PBSC fulfill its mission of inspiring hope, advancing skills, and transforming lives.

About this role
Responsible for collaborating with ERP cross-functional areas by serving as a technical resource, fielding questions, developing design changes, identifying touchpoints, and configuring Business Processes. Reviews specifications of system updates, feature releases, and service desk tickets to determine possible impacts to the ERP system. Research and develop system solutions and participate in meetings and testing efforts.

What a day of an Enterprise Solutions Analyst looks like:
  • Documents and assesses the architecture, design, functionality, and workflow of business processes to ensure that technology standards, industry standards, and best practices are being employed. Analyzes requests for changes, makes configuration changes to business processes, and participates in testing changes.
  • Acts as an internal consultant regarding system capabilities and assists in cross-functional research, design, and modification efforts of business processes and configuration settings.
  • Troubleshoot business processes, calculated fields, condition rules, business logic and configuration of the ERP system to execute desired business practice and functionality.
  • Adheres to Information Technology and security standards and implements appropriate security safeguards to protect and maintain confidentiality and privacy of information.
  • Provides support for ERP system issues and change requests routed through the service desk. Reviews product release notes, assesses new and updated features, and understands the impacts to business processes in all functional area touchpoints.
  • Monitors enterprise systems and participates in procedures that ensure well-controlled and efficient environments by defining, documenting, developing, enforcing, and maintaining system standards.
  • Participates in training and mentoring activities for fellow team members in the enterprise systems group.
  • Maintains knowledge of the enterprise system and completes ongoing training activities to maintain certifications and cross functional knowledge. Travel to training workshops, conferences, meetings, and professional association events outside of college locations as needed.
  • Assists in discovery sessions with business stakeholders to understand business and information needs across the college and to participate in making system architecture and design recommendations. Conducts research on business processes and assists others in conducting research.
  • Functions in an on-call capacity when requested.
  • Performs other job-related duties as assigned.
We'd love to hear from you if you have the following:

Education and Experience:
  • Bachelor's degree and two years of related experience; or Associates degree and four years of related experience
  • One year of related experience with Workday Business Processes or similar applications
Knowledge of:
  • Technology solutions for functional areas including business processes and configurations, administration, and tenant management
  • Development methodologies, project plans, roadmaps, and release procedures
  • Enterprise systems security concepts and tenant configuration
  • Microsoft Office Professional or similar applications
Skilled in:
  • Business process analysis, administration, and configuration
  • Attention to detail while maintaining effective time and task management
Ability to:
  • Effectively communicate verbally and in writing on a regular basis with internal and external customers, build relationships, manage customer expectations, and take responsibility for a high level of service
  • Think logically
  • Express and present technical concepts and information in a manner easily understood by others
Licenses, Registration, Certifications, or Special Requirements:
  • Regular physical attendance required
Preferred, but not required:

Education and Experience:
  • Two years of experience with Workday Business Processes and custom reports
Knowledge of:
  • Workday Business Process Framework and Touchpoints
  • Workday Calculated Fields
Skilled in:
  • Workday business process analysis, administration, and configuration
  • Workday report writing and calculated fields
  • Basic programming concepts
Ability to:
  • Understand integrations methodologies in Workday
  • Evaluate short and long-term business needs, goals, and priorities
  • Anticipate, draw conclusions, and adapt to changing needs and demands
Licenses, Registration, Certifications, or Special Requirements:
  • Workday Pro Certification or other comparable ERP certifications
Work Environment and Physical Demand:
  • Reach and grasp objects
  • Use of video display terminal
  • Use of manual dexterity and fine motor skills
  • Communicate information orally and in writing
  • Receive and understand information through oral and written communication
  • Proofread and check documents for accuracy
This job description is intended to be generic in nature and describe the essential functions of the job. It is not an exhaustive list of all duties and responsibilities. The essential duties, functions and responsibilities, and overtime eligibility may vary based on the specific tasks assigned to the position.

The minimum base pay for this position starts at $55,208.00 annually; however, the offer may vary based on the candidate's education and experience.

Wait, there is more
  • Culture: Be part of an inclusive, Panther First environment where every role has a purpose, and employees have a sense of belonging.
  • Education Benefits: Tuition fee waiver at PBSC, tuition reimbursement, degree recognition award, educational leave, and more. Public Service Loan Forgiveness institution.
  • Health and Wellness: Medical, dental, vision, disability, life insurance, parental leave, and more. Medical and dental insurance is available at no cost to the employee.
  • Generous Time Off: Vacation, sick leave, holidays, and spring and winter breaks offering additional paid time off.
  • Panther Perks: Potential remote or hybrid opportunities, wellness programs, and apps related to stress management, nutrition, meditation, and more.
  • Professional Development: Leadership programs, professional learning workshops, and more.
  • Retirement Investments: State retirement plan options and voluntary 403(b) and 457 plans.
THIS POSITION IS POSTED UNTIL FILLED WITH AN INITIAL REVIEW ON 9/4/2024

Wait, there is more
  • Culture: Be part of an inclusive, Panther First environment where every role has a purpose, and employees have a sense of belonging.
  • Education Benefits: Tuition fee waiver at PBSC, tuition reimbursement, degree recognition award, educational leave, and more. Public Service Loan Forgiveness institution.
  • Health and Wellness: Medical, dental, vision, disability, life insurance, parental leave, and more. Medical and dental insurance is available at no cost to the employee.
  • Generous Time Off: Vacation, sick leave, holidays, and spring and winter breaks offering additional paid time off.
  • Panther Perks: Potential remote or hybrid opportunities, wellness programs, and apps related to stress management, nutrition, meditation, and more.
  • Professional Development: Leadership programs, professional learning workshops, and more.
  • Retirement Investments: State retirement plan options and voluntary 403(b) and 457 plans.
READY TO APPLY? Here's your application preparation

Please review the following information to apply for a position at Palm Beach State College:
  • Carefully review the minimum qualifications advertised for the available position, as only applicants meeting the minimum requirements will be considered.
  • Background Check/ Drug Screen may be required based on the specific requirements of the position for which the application is being submitted. Employment is contingent upon passing a drug test and completing a criminal background investigation.
  • An essential goal of the Office of Human Resources is to respond to all applicants once a selection is made. Please take notice of the position closing date advertised. Whenever positions are filled, the Office of Human Resources responds to all applicants who have submitted applications.
  • The College conducts its employment activity within the State of Florida except for occasional brief and temporary pre-approved periods related to college travel.


Application Deadline
This position is open until filled

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