Personal Banker Associate I

7 days ago

Brooklyn, United States Fifth Third Full time

Make banking a Fifth Third better

We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank.

GENERAL FUNCTION:

Selected candidates are intended to become a Retail Personal Banker I after completing a 9 week on-boarding and education program that includes rotations in operations and Sales & Service. There will be a certification at the conclusion of the program to provide selected candidates the opportunity to demonstrate skills necessary to successfully perform a role within the Retail Personal Banker job family. The Personal Banker I is a Financial Center position focused on using the consultative sales process to proactively identify and meet the financial needs of customers or prospects. The Personal Banker I maintains focus on acquiring new households and/or deepening existing customer relationships through a variety of activities, including but not limited to lobby leadership (Financial Centers) or aisle time (Bank Marts) and tele-consulting. This role is responsible for processing teller transactions as well as working as a member of the platform staff.

Responsible and accountable for risk by openly exchanging ideas and opinions, elevating concerns, and personally following policies and procedures as defined. Accountable for always doing the right thing for customers and colleagues, and ensures that actions and behaviors drive a positive customer experience. While operating within the Bank's risk appetite, achieves results by consistently identifying, assessing, managing, monitoring, and reporting risks of all types.

ESSENTIAL DUTIESAND RESPONSIBILITIES:

  • Use the consultative sales process and Financial Needs Assessment to build a thorough customer profile and identify current and future financial needs.
  • Maintain an in-depth knowledge of Retail consumer and small business products/services and recommend appropriate solutions using our value proposition.
  • Utilize CAMP and other approved Marketing tools to proactively reach out to customers and set appointments for periodic financial reviews.
  • Primarily focused on cross-selling to existing customer base and engaging in outside sales activities (i.e. Membership Advantage onsite presentations, business sales calls, community financial literacy events, etc.) as directed.
  • Establish close working relationships with assigned Business Partners (Mortgage, Small Business, Commercial and Investment), referring customers when appropriate to provide timely, and holistic financial solutions.
  • Consistently meet/exceed customer experience and individual/team production goals and enhance year-over-year revenue growth as measured by the Financial Center P&L.
  • Provide guidance to CSRs with respect to the sales and referral process.
  • Promote customer satisfaction with a friendly, helpful demeanor and professionalism.
  • Act with confidence by answering customer questions and owning customer issues.
  • Maintain a position of trust and responsibility by keeping all business confidential.
  • Follow the Bancorp Code of Business Conduct and Ethics and other related policies, maintaining ethical behavior at all times.
  • Adhere to established policies and procedures while opening/servicing the full range of Retail products.
  • Participate in the consumer loan and bankcard process, owning sourced loans from application through closing.
  • Participate in the opening/closing process of the Financial Center or Bank Mart as directed by the Financial Center Manager.
  • Keep up to date on Retail procedures in place to mitigate fraudulent activity and unnecessary risk or exposure.

SUPERVISORY RESPONSIBILITIES:

None.

MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED:

  • College degree or work experience providing transferrable skills, or, combination of education and experience.
  • Experience in the financial industry preferred.
  • Demonstrated ability to develop comfort level with sales activities designed to acquire new consumer household and small business customers and/or cross-sell to established customers.
  • Must be able to demonstrate understanding of advanced math functions that will allow for analysis of credit and financial information.
  • Ability to professionally represent Fifth Third Bank in terms of appearance and verbal/written communication.
  • Demonstrated ability to develop a working knowledge of Retail policies and procedures in order to utilize good judgment in making sound decisions.
  • This position requires S.A.F.E. Act registration at the time of employment through the Nationwide Mortgage Licensing System (NMLS). The NMLS web site (mortgage.nationwidelicensingsystem.org) provides the MU4R questions and registration required for employment in this position.

WORKING CONDITIONS:

  • Normal office environment.
  • Extending viewing of computer screens.
  • This program will require the ability to travel within the affiliate for training as well as scheduling flexibility.
  • Travel outside of the affiliate will be required for various classroom training sessions.

#LI-TM1

Personal Banker Associate I LOCATION -- Brooklyn, Ohio 44144

Fifth Third Bank, National Association is proud to have an engaged and inclusive culture and to promote and ensure equal employment opportunity in all employment decisions regardless of race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, military status, veteran status or any other legally protected status.

  • Personal Banker Full-Time Teller

    2 days ago

    Brooklyn, United States Bank Michigan Full time

    Bank Michigan is seeking career-minded candidates for a Full Time Personal Banker (aka Teller) to assist in our Brooklyn Branch. In addition to a professional, customer-focused demeanor, candidates should have previous customer service and cash handling experience, an appetite to learn/grow and be proficient with technology required. JOB SUMMARY Provides...

  • Personal Banker Safe Act

    1 week ago

    Brooklyn, United States Citi Full time

    The Personal Banker SAFE Act is an entry level position responsible for the assistance in the execution of sales, products or service activities in coordination with the customer service team. The overall objective of this role is to foster relations with customers to build loyalty and to help increase sales to individual consumer...

  • Personal Banker Safe Act

    1 week ago

    Brooklyn, United States Citi Full time

    The Personal Banker SAFE Act is an entry level position responsible for the assistance in the execution of sales, products or service activities in coordination with the customer service team. The overall objective of this role is to foster relations with customers to build loyalty and to help increase sales to individual consumer...

  • Universal Banker

    1 week ago

    Brooklyn, United States Apple Bank for Savings Full time

    Brooklyn, New York Bay Ridge Salary range: $21.98/hr - $35.72/hr The Universal Banker (UB) acts as a full service, single point of contact for Apple Bank clientele by providing prompt, courteous, and efficient service to new and existing customers through the processing of monetary and account related transactions. The UB position is a hybrid role that...

  • Universal Banker

    2 weeks ago

    Brooklyn, United States Apple Bank for Savings Full time

    Brooklyn, NY Kings Highway Salary range: $21.98/hr - $35.72/hr The Universal Banker (UB) acts as a full service, single point of contact for Apple Bank clientele by providing prompt, courteous, and efficient service to new and existing customers through the processing of monetary and account related transactions. The UB position is a hybrid role that...

  • Universal Banker

    2 weeks ago

    Brooklyn, United States Apple Bank for Savings Full time

    Brooklyn, New York 16th Ave. Salary Range: $21.98/hr - $35.72/hr The Universal Banker (UB) acts as a full service, single point of contact for Apple Bank clientele by providing prompt, courteous, and efficient service to new and existing customers through the processing of monetary and account related transactions. The UB position is a hybrid role that...

  • Service Associate

    3 weeks ago

    Brooklyn, United States Empire State Bank Full time

    **Banking Center Service Associate (Universal Banker) - Brooklyn, NY** Empire State Bank has provided our customers with the highest quality of service and has earned a reputation for excellence and professionalism. Our continuing success depends on the efforts of every employee. Working together as a team, we can continue our success and meet the challenges...

  • Personal Banker Safe Act

    3 weeks ago

    Brooklyn, United States Citi Full time

    The Personal Banker SAFE Act is an entry level position responsible for the assistance in the execution of sales, products or service activities in coordination with the customer service team. The overall objective of this role is to foster relations with customers to build loyalty and to help increase sales to individual consumer...

  • Relationship Banker

    3 weeks ago

    Brooklyn Park, Minnesota, United States Old National Bank Full time

    Relationship BankerJob LocationsUS-MN-St Paul ParkCategory/FunctionRetail Banking CenterPosition TypeRegular Full-TimeRequisition ID Workplace TypeOn SiteOverviewOld National Bank has been serving clients and communities since 1834. With $48 billion in total assets, we are a regional powerhouse deeply rooted in the communities we serve. As a trusted partner,...

  • Relationship Banker

    4 weeks ago

    Brooklyn Center, Minnesota, United States Old National Bank Full time

    Relationship Banker Job LocationsUS-MN-Brooklyn CenterCategory/FunctionRetail Banking CenterPosition TypeRegular Full-TimeRequisition ID OverviewOld National Bank has been serving clients and communities since 1834. With $48 billion in total assets, we are a regional powerhouse deeply rooted in the communities we serve. As a trusted partner, we thrive on...

  • Relationship Banker

    3 weeks ago

    Brooklyn Center, Minnesota, United States Old National Bank Full time

    Relationship Banker Job LocationsUS-MN-Brooklyn CenterCategory/FunctionRetail Banking CenterPosition TypeRegular Full-TimeRequisition ID OverviewOld National Bank has been serving clients and communities since 1834. With $48 billion in total assets, we are a regional powerhouse deeply rooted in the communities we serve. As a trusted partner, we thrive on...

  • Relationship Banker

    4 weeks ago

    Brooklyn Park, Minnesota, United States Old National Bank Full time

    Relationship BankerJob LocationsUS-MN-St Paul ParkCategory/FunctionRetail Banking CenterPosition TypeRegular Full-TimeRequisition ID Workplace TypeOn SiteOverviewOld National Bank has been serving clients and communities since 1834. With $48 billion in total assets, we are a regional powerhouse deeply rooted in the communities we serve. As a trusted partner,...

  • Universal Banker

    2 weeks ago

    Brooklyn, United States Alma Bank Full time

    Alma Bank, headquartered in Long Island City, New York and having 13 branches located throughout Queens, NYC, New Jersey, Long Island, Brooklyn and the Bronx, brings personal service back to personal banking. We have genuine banking professionals ready to serve our customers, and offer a full range of products and services. Alma delivers a private banking...

  • Universal Banker

    2 months ago

    Brooklyn, United States Carver Federal Savings Bank Full time

    Universal Banker - Floater Department: Retail Operations FLSA Status: Non-Exempt Reports to: Dual reporting, Assistant Vice President-Branch Manager and Assistant Branch Manager Company Summary: Carver Bancorp, Inc. (NASDAQ: CARV), the holding company for Carver Federal Savings Bank (the "Bank"), is a federally chartered institution with approximately $744...

  • Universal Banker

    3 weeks ago

    Brooklyn, United States Carver Federal Savings Bank Full time

    Universal Banker - Floater Department: Retail Operations FLSA Status: Non-Exempt Reports to: Dual reporting, Assistant Vice President-Branch Manager and Assistant Branch Manager Company Summary: Carver Bancorp, Inc. (NASDAQ: CARV), the holding company for Carver Federal Savings Bank (the "Bank"), is a federally chartered institution with approximately $744...

  • Banking Ctr Rel Banker 2

    3 weeks ago

    Brooklyn, United States Webster Bank Full time

    If you’re looking for a meaningful career, you’ll find it here at Webster. Founded in 1935, our focus has always been to put people first--doing whatever we can to help individuals, families, businesses and our colleagues achieve their financial goals. As a leading commercial bank, we remain passionate about serving our clients and supporting our...

  • Banking Ctr Rel Banker 2

    4 weeks ago

    Brooklyn, United States Webster Bank Full time

    Job Description If you're looking for a meaningful career, you'll find it here at Webster. Founded in 1935, our focus has always been to put people first--doing whatever we can to help individuals, families, businesses and our colleagues achieve their financial goals. As a leading commercial bank, we remain passionate about serving our clients and supporting...

  • Banking Ctr Rel Banker 2

    3 weeks ago

    Brooklyn, United States Webster Bank Full time

    If you’re looking for a meaningful career, you’ll find it here at Webster. Founded in 1935, our focus has always been to put people first--doing whatever we can to help individuals, families, businesses and our colleagues achieve their financial goals. As a leading commercial bank, we remain passionate about serving our clients and supporting our...

  • Retail Banker I

    3 weeks ago

    Brooklyn, United States TD Bank Full time

    **Work Location**: Brooklyn, New York **Hours**: 30 **Pay Details**: $23.75 - $31.50 USD **Line of Business**: Personal & Commercial Banking The Retail Banker I is a Customer liaison that is integral to delivering TD’s Brand promise by utilizing financial expertise and consultative advice in advising Customers regarding banking solutions/needs. This...

  • Universal Banker- 16th Ave

    2 weeks ago

    Brooklyn, United States Apple Bank for Savings Full time

    Brooklyn, NY 16th Avenue Salary Range: $21.98/hr - $35.72/hr The Universal Banker (UB) acts as a full service, single point of contact for Apple Bank clientele by providing prompt, courteous, and efficient service to new and existing customers through the processing of monetary and account related transactions. The UB position is a hybrid role that...