Member Services Representative-Meriden

3 months ago

Meriden, United States MERIDEN NEW BRITAIN BERLIN YOUNG MENS Full time
Job Details

Job Location
Meriden YMCA - Meriden, CT

Position Type
Part Time

Description

Delivers excellent service to all members, guests, and program participants. Responds to member and guest needs. Promotes memberships, programs and events.

ESSENTIAL FUNCTIONS:
  1. Provide excellent service and a welcoming environment to members, guests, and program participants;
  2. Communicate effectively and courteously in all interactions;
  3. Greet each person (by name if possible) who enters the reception area (or calls) with a friendly verbal greeting and a smile;
  4. Answer and refer all incoming calls in a courteous manner (within 3 rings);
  5. Multi-task, answer the phone while performing a variety of clerical duties and providing excellent service;
  6. Perform various clerical duties including but not limited to signing up new members, enrolling members in programs, entering payments, generating receipts, and maintaining accurate and up to date records;
  7. Be knowledgeable about Meriden-New Britain-Berlin YMCA memberships, programs, and events;
  8. Sell memberships and promote Meriden-New Britain-Berlin YMCA programs;
  9. Build relationships with members and help members connect with one another and to the Meriden-New Britain-Berlin YMCA;
  10. Handle and resolve membership concerns and inform Member Service Desk Supervisor and Membership and Marketing Director about any problems or concerns;
  11. Apply all Meriden-New Britain-Berlin YMCA policies dealing with member services;
  12. Ensure all schedules, forms, flyers, packets and brochures located at the Member Service Desk are fully stocked and ready to hand out as needed;
  13. Maintain confidentiality regarding members, participants, and Meriden-New Britain-Berlin YMCA business;
  14. Inform your supervisor if you cannot make your shift and find a replacement if necessary;
  15. Attend staff meetings and trainings as requested;
  16. Follow all policies and procedures outlined by the Meriden-New Britain-Berlin YMCA;
  17. Maintains cleanliness and organization of the lobby and member service desk areas;
  18. All other duties as assigned.


YMCA COMPETENCIES (Organizational Leader):

Mission Advancement: Incorporates the Y's mission and values into the organization's vision and strategies. Ensures community engagement; promotes the global nature of the Y. Leads a culture of volunteerism ensuring engagement, inclusion, and ownership. Leads a culture of philanthropy.

Collaboration: Advocates for and institutionalizes inclusion and diversity throughout the organization. Initiates the development of relationships with influential leaders to impact and strengthen the community. Is recognized as an inspirational community leader who navigates complex political and social circles with ease. Communicates to engage and inspire people within and outside the YMCA. Ensures that a talent management system is in place and executed effectively.

Operational Effectiveness: Possesses penetrating insight and strong strategic and critical thinking skills. Invests resources in well-designed innovation initiatives. Creates a structure to deliver organization-wide results to achieve objectives. Develops and implements stewardship strategies. Determines benchmarks and ensures appropriate leadership to meet objectives.

Personal Growth: Creates a learning organization. Effectively drives change by leveraging resources and creating alignment to expand organizational opportunities. Shares authority and demonstrates courage and humility. Has the functional and technical knowledge and skills required to perform well; uses best practices and demonstrates up-to-date knowledge and skills in technology.

Qualifications

QUALIFICATIONS:
  • Bachelor's degree in related field or equivalent.
  • One to two years related experience preferred
  • Ability to relate effectively to diverse groups of people from all social and economic segments of the community.
  • Ability to work a flexible schedule that includes evening, weekend and "on call" assignments.
WORK ENVIRONMENT & PHYSICAL DEMANDS:
  • The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • Sufficient strength, agility and mobility to perform essential functions of position and to supervise program activities.

  • Customer Service Representative

    2 weeks ago

    Meriden, Connecticut, United States MERIDEN NEW BRITAIN BERLIN YOUNG MENS Full time

    {"Job Title": "Member Services Representative", "Job Summary": "We are seeking a highly skilled and customer-focused Member Services Representative to join our team at the Meriden YMCA. In this role, you will be responsible for delivering exceptional service to our members, guests, and program participants.Responsibilities:* Provide excellent service and a...

  • Member Services Representative

    1 day ago

    Meriden, Connecticut, United States MERIDEN NEW BRITAIN BERLIN YOUNG MENS Full time

    Job SummaryWe are seeking a highly motivated and customer-focused Member Services Representative to join our team at the Meriden YMCA. As a key member of our staff, you will be responsible for delivering exceptional service to our members, guests, and program participants.Key ResponsibilitiesProvide excellent service and a welcoming environment to members,...

  • **Teacher Assistant

    3 weeks ago

    Meriden, Connecticut, United States MERIDEN NEW BRITAIN BERLIN YOUNG MENS Full time

    Job SummaryWe are seeking a highly motivated and experienced Teacher Assistant to join our team at the Meriden YMCA. As a key member of our teaching staff, you will play a vital role in providing a safe and nurturing environment for children to learn and grow.Key ResponsibilitiesAssist the lead teacher in planning and implementing educational activities,...

  • **Teacher Assistant

    2 weeks ago

    Meriden, Connecticut, United States MERIDEN NEW BRITAIN BERLIN YOUNG MENS Full time

    Job SummaryWe are seeking a highly motivated and experienced Teacher Assistant to join our team at the Meriden YMCA. As a key member of our teaching staff, you will play a vital role in providing a safe and nurturing environment for children to learn and grow.Key ResponsibilitiesAssist the lead teacher in planning and implementing educational activities,...

  • Lifeguard - Meriden YMCA

    2 weeks ago

    Meriden, Connecticut, United States MERIDEN NEW BRITAIN BERLIN YOUNG MENS Full time

    Job SummaryWe are seeking a highly skilled and certified Lifeguard to join our team at the Meriden YMCA. As a Lifeguard, you will be responsible for maintaining a safe and positive atmosphere in the pool area, ensuring the well-being of our members and participants.Key ResponsibilitiesMaintain active surveillance of the pool area, ensuring the safety of all...

  • Lifeguard - Meriden YMCA

    3 weeks ago

    Meriden, Connecticut, United States MERIDEN NEW BRITAIN BERLIN YOUNG MENS Full time

    Job SummaryWe are seeking a highly skilled and certified Lifeguard to join our team at the Meriden YMCA. As a Lifeguard, you will be responsible for maintaining a safe and positive atmosphere in the pool area, ensuring the well-being of our members and participants.Key ResponsibilitiesPool Surveillance: Maintain active surveillance of the pool area, ensuring...

  • All Around Kitchen Assistant

    2 weeks ago

    Meriden, United States SAGE Dining Services, Inc. Full time

    SAGE Dining Services is seeking All Around Kitchen Assistant - Meriden. Working for SAGE means being part of a community. Youd work alongside creative, enthusiastic Team Members who share your passion for culinary excellence. Positions at SAGE pro Kitchen Assistant, Kitchen, Assistant, Restaurant

  • Social Services Coordinator

    3 weeks ago

    Meriden, Connecticut, United States Meriden Public Schools Full time

    The Meriden Public Schools seek a dedicated professional to fill the role of School Social Worker at the Venture Academy. This position involves providing supportive services to students and their families, promoting a safe and inclusive learning environment.Key Responsibilities:Develop and implement strategies to support students with emotional and...

  • Sales Associate

    6 hours ago

    Meriden, United States Kay Jewelers Full time

    Kay Jewelers - Meriden, CT [Sales Associate / Team Member] As a Sales Associate/Jewelry Consultant at Kay Jewelers, you'll: Be responsible for providing a superior experience to the valued customers; Engage customers in conversation to understand their needs and desires; Present merchandise and share detailed information regarding features and benefits of...

  • Speech-Language Pathologist

    3 days ago

    Meriden, Connecticut, United States Soliant Full time

    Speech-Language Pathologist Opportunity in Meriden, CTWe are seeking a qualified Speech-Language Pathologist to join our team in Meriden, CT. As a contract SLP, you will work with students in a school setting, providing speech therapy services and supporting their communication development.Job DetailsLocation: Meriden, CTSetting: SchoolHours: 6.5 hours per...

  • (RN) Registered Nurse

    2 months ago

    Meriden, United States Complete Care at Meriden Full time

    NOW HIRING (RN) REGISTERED NURSEJoin the #CompleteCare team and share your #RN talent with our dedicated nursing team!Complete Care at Meriden is a pillar in the community of Meriden, CT. We approach every day with one goal: To improve the lives we touch through high-quality healthcare and extraordinary compassion. Now hiring: (RN) Registered Nurse.Complete...

  • (LPN) Licensed Practical Nurse

    2 months ago

    Meriden, United States Complete Care at Meriden Full time

    HIRING (LPN) LICENSED PRACTICAL NURSEShare your #LPN talent and join the dedicated nursing team at #CompleteCare!Complete Care at Meriden is a pillar in the community of Meriden, CT. We approach every day with one goal:To improve the lives we touch through high-quality healthcare and extraordinary compassion. Now Hiring: (LPN) Licensed Practical...

  • School Counselor

    2 weeks ago

    Meriden, Connecticut, United States Meriden Public Schools Full time

    The Meriden Public School District is seeking a dedicated professional to fill a social worker position at the Venture Academy. The ideal candidate will provide supportive services to students and families, utilizing their expertise in clinical counseling to address the needs of emotionally and behaviorally challenged adolescents. A valid Connecticut...

  • Early Childhood Education Assistant

    4 weeks ago

    Meriden, Connecticut, United States Meriden Public Schools Full time

    Position Type:Paraprofessionals/Paraprofessional Location:Meriden Public Schools Description of Position:The Early Childhood Education Assistant will support the lead educator in fostering a structured and engaging classroom atmosphere by aiding in lesson preparation and facilitating both individual and small group learning experiences. This role involves...

  • Urology Opportunity in Meriden, CT

    1 week ago

    Meriden, Connecticut, United States Archway Physician Recruitment LLC Full time

    Urology Opportunity in Meriden, CTLocated in Meriden, CT, we are seeking a General Urologist to join our team and establish state-of-the-art nationally recognized urologic services.About the OpportunityJoin one of the largest Urology groups in New England with over 30 Urologists, many of whom have pioneered treatments that have become the gold standard of...

  • Machine Operator

    1 month ago

    Meriden, United States Express Employment Professionals - Meriden, CT Full time $16 - $18

    Job DescriptionJob DescriptionSeeking 1st shift (7am-3:30pm) and 2nd shift (4pm-12:30am) Machine Operators.Work as team member with direction from Cell Lead or Group Lead. Safely and effectively operate machinery and equipment in various departments such as, however not limited to Assembly, CNC, and Finishing.Duties:Operate various machining per...

  • School Social Worker

    3 months ago

    Meriden, United States Meriden Public Schools Full time

    The Meriden Public School District seeks applicants for a social worker position at the Venture Academy for the 2024-2025 school year. The school social worker will provide supportive services to students and families.  Qualifications:  A valid Connecticut certification for School Social Worker (endorsement #071) is required. A school social worker...

  • Urology Opportunity in Meriden CT

    4 days ago

    Meriden, Connecticut, United States Archway Physician Recruitment LLC Full time

    Urology Opportunity in Meriden, CTArchway Physician Recruitment LLC is seeking a skilled General Urologist to join one of the largest urology groups in New England. This esteemed group has a long history of providing exceptional care and has pioneered treatments that have become the gold standard nationwide.About the OpportunityEstablish a state-of-the-art...

  • Educational Social Worker

    3 weeks ago

    Meriden, Connecticut, United States Meriden Public Schools Full time

    The Meriden Public Schools is looking for a dedicated social worker to join the team at the Venture Academy. This role is essential in delivering comprehensive support services to both students and their families. Key Responsibilities: - Provide counseling and support to students facing emotional and behavioral challenges. - Collaborate with educators and...

  • School Counselor

    6 days ago

    Meriden, Connecticut, United States Meriden Public Schools Full time

    Job Title: School Social WorkerThe Meriden Public School District is seeking a qualified School Social Worker to join our team at the Venture Academy.Job Summary:The School Social Worker will provide supportive services to students and families, promoting social-emotional learning and well-being.Responsibilities:Provide individual and group counseling...