IT Support technician

3 weeks ago

Erie, United States MCPc Full time
Company Description

MCPC is a global endpoint management company focused on improving performance, security and sustainability for our clients. MCPC has a purpose, a strategy, and a set of values that animate everything we do. We provide a wide range of services to our clients including Managed Security, Technology Logistics, IT Talent Solutions and IT Asset Management and Disposition. MCPC has consistently been recognized as one of the top companies in the area to work for and we are proud to have employee retention rates that far exceed the national average. MCPC has a strong commitment to Diversity and Inclusion as well as our Early Talent Program that offers opportunities for people of every education level. MCPC also has a strong commitment to giving back to the community through a variety of means including The Foundry, www.clevelandfoundry.org, which was created by our Founder/Chairman Michael Trebilcock.

Job Description
  • Simulator Set up
    • Review/understand weekly simulator test schedule
    • Set up simulators for validation/regression test
    • This includes:
      • Hardware configuration
      • Loading software and configuring the simulator
      • Simulator model clean up and launch
      • Loading/Configuring Air Brakes and 3rd party devices as required
      • Perform a check out test to ensure set up is correct
  • Front line Troubleshooting
    • Provide "first response" troubleshooting when users encounter issues
    • Escalate issues to sim team management as required
    • Identifying and segregating defective hardware
  • Documentation
    • Maintain configuration control over simulators and other assets (i.e. Air Brakes)
    • Develop instructions on special/unique set ups
    • Develop troubleshooting guides to enable users to resolve problems on their own
  • The sim lab is open 24X7. The primary hours of this position are 8 AM to 5 PM, but it may be necessary at times to support evenings and weekends. These situations will be planned ahead of time as much as possible.
  • The technician engineer shall be available by phone and remote access for after hours support as required.
Qualifications

Required Skills and Certifications
  • BS or Associates Degree in Electrical Engineering Technology or Electrical Engineering
  • Electrical troubleshooting skills
  • Basic circuit design/ability to read schematics
  • Basic computer knowledge and skills
  • Customer service/support experience
  • Electrical technical skills/understanding
  • Ability to read/understand schematics
  • Off hours availability to support critical tasks
Desired Skills and Certifications
  • Linux/UNIX shell programming
  • System Integration
  • Experience in test environment
  • Experience in manufacturing testing
  • Hands on experience with wiring harnessing and soldering


Additional Information

This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to follow any other job-related instructions and to perform other job-related duties requested by their supervisor.

  • Pharmacy Technician Trainee

    3 weeks ago

    Erie, United States PI Corporate Support Services Full time

    Job DescriptionJob DescriptionPharmacy Innovations is a growing pharmacy group with locations in multiple states. With a focus on quality, we offer specialized medicine for every patient including the family pet. Our teams work together to create custom medications for a variety of purposes. Team members strive to make a difference in our client's lives...

  • Laboratory Support Technician

    10 hours ago

    Erie, United States University of Pittsburgh Medical Center Full time

    Do you want to become a life changer? We invite you to consider joining our UPMC Hamot Lab team as a Laboratory Support Technician! In this full-time role that serves our evening shift with rotating weekends and holidays, there is an opportunity to partner with a multidisciplinary team to support analytic activities that are critical to specimen analysis and...

  • Laboratory Support Technician

    2 weeks ago

    Erie, United States UPMC Full time

    Do you want to become a life changer? We invite you to consider joining our UPMC Hamot Lab team as a Laboratory Support Technician! In this full-time role that serves our day shift with rotating weekends and holidays, there is an opportunity to partner with a multidisciplinary team to support analytic activities that are critical to specimen analysis and...

  • Laboratory Support Technician

    2 weeks ago

    Erie, United States University of Pittsburgh Medical Center Full time

    Do you want to become a life changer? We invite you to consider joining our UPMC Hamot Lab team as a Laboratory Support Technician! In this full-time role that serves our day shift with rotating weekends and holidays, there is an opportunity to partner with a multidisciplinary team to support analytic activities that are critical to specimen analysis and...

  • Laboratory Support Technician

    1 hour ago

    Erie, United States UPMC Full time

    Do you want to become a life changer? We invite you to consider joining our UPMC Hamot Lab team as a Laboratory Support Technician! In this full-time role that serves our evening shift with rotating weekends and holidays, there is an opportunity to partner with a multidisciplinary team to support analytic activities that are critical to specimen analysis and...

  • IT Support technician

    1 week ago

    Erie, United States MCPc Holdings, Inc. Full time

    MCPC is a global endpoint management company focused on improving performance, security and sustainability for our clients. MCPC has a purpose, a strategy, and a set of values that animate everything we do. We provide a wide range of services to our clients including Managed Security, Technology Logistics, IT Talent Solutions and IT Asset Management and...

  • Laboratory Support Technician

    2 weeks ago

    Erie, United States UPMC - Pittsburgh Medical Center Full time

    Job DescriptionDo you want to become a life changer? We invite you to consider joining our UPMC Hamot Lab team as a Laboratory Support Technician! In this full-time role that serves our day shift with rotating weekends and holidays, there is an opportunity to partner with a multidisciplinary team to support analytic activities that are critical to specimen...

  • IT Support technician

    4 weeks ago

    Erie, Pennsylvania, United States MCPC Full time

    Job Description Simulator Set upReview/understand weekly simulator test schedule Set up simulators for validation/regression test This includes:Hardware configuration Loading software and configuring the simulator Simulator model clean up and launch Loading/Configuring Air Brakes and 3rd party devices as required Perform a check out test to ensure set...

  • Pharmacy Technician

    1 week ago

    Erie, United States Encompass Health Full time

    Job DescriptionJob DescriptionEncompass Health Rehabilitation Hospital of ErieSeeking a part-time 24 hours per week Pharmacy Technician to work three days a week primarily 8:30 am-5:00 pm. The Pharmacy Technician performs technical support functions in the department under the direct supervision of a registered pharmacist. More Specifically this position:...

  • Maintenance Technician

    1 month ago

    Erie, United States Remedy Intelligent Staffing Full time

    Job DescriptionJob DescriptionRemedy is pleased to be partnering with a well-established customer manufacturer in the greater Erie, PA area as the embark on a search for a skilled Maintenance Technician. This Maintenance Technician will be responsible for safety, maintenance, troubleshooting, repair, inspections and preventive maintenance measures. Below are...

  • Maintenance Technician

    4 weeks ago

    Erie, United States Remedy Intelligent Staffing Full time

    Remedy is pleased to be partnering with a well-established customer manufacturer in the greater Erie, PA area as the embark on a search for a skilled Maintenance Technician. This Maintenance Technician will be responsible for safety, maintenance, troubleshooting, repair, inspections and preventive maintenance measures. Below are more great details to this...

  • IT-Helf Desk Technician

    3 weeks ago

    Erie, United States Account MacDonald Illig Law Firm Full time

    Job DescriptionJob DescriptionInformation Technology: Help Desk TechnicianThe law firm of MacDonald, Illig, Jones & Britton, the largest law firm in Northwest PA, seeks an entry level full-time Help Desk Technician to work with our attorneys and support staff to provide end-user technical support. The successful candidate must be an effective communicator...

  • Maintenance Technician

    4 weeks ago

    Erie, United States Custom Engineering Company Full time

    Job DescriptionJob DescriptionDescription:We are seeking an experienced 1st Shift Maintenance Technician. The maintenance technician position is responsible for performing highly diversified duties to install, troubleshoot, repair and maintain production and facility equipment according to safety, predictive and productive maintenance systems and processes...

  • Service Technician

    4 weeks ago

    Erie, United States Motion & Control Enterprises Full time

    Job DescriptionJob DescriptionPOSITION SUMMARYThe Service Technician is responsible for providing service and support for all air compressors and related compressed air products. Areas of service and support include but are not limited to, air compressors, compressed air dryers, compressed air accessories, application, troubleshooting, performance...

  • Patient Care Technician

    2 hours ago

    Erie, United States University of Pittsburgh Medical Center Full time

    Purpose: The Patient Care Technician provides routine patient care and supports the department services in accordance with established policies and procedures, and may be directed by the nurse or physician to assure that the highest degree of quality patient care can be maintained at all times. Must routinely perform the UPMC nursing core nursing assistant...

  • Patient Care Technician

    9 hours ago

    Erie, United States UPMC Full time

    **Purpose:** The Patient Care Technician provides routine patient care and supports the department services in accordance with established policies and procedures, and may be directed by the nurse or physician to assure that the highest degree of quality patient care can be maintained at all times. Must routinely perform the UPMC nursing core nursing...

  • Behavior Technician

    3 days ago

    Erie, United States Wild Sun Behavioral Services Full time

    Job DescriptionJob DescriptionSalary: $22.00 - $28.00Join the Wild Sun Team! At Wild Sun, you'll find a close-knit and supportive work setting, conveniently situated just a 20 minute drive from Boulder and 30 minutes from Denver. We are seeking people who are dedicated and passionate about supporting the growth of individuals with autism spectrum...

  • Behavior Technician

    3 days ago

    Erie, United States Wild Sun Behavioral Services Full time

    Job DescriptionJob DescriptionSalary: $22.00 - $28.00Join the Wild Sun Team! At Wild Sun, you'll find a close-knit and supportive work setting, conveniently situated just a 20 minute drive from Boulder and 30 minutes from Denver. We are seeking people who are dedicated and passionate about supporting the growth of individuals with autism spectrum...

  • Patient Care Technician

    1 week ago

    Erie, United States University of Pittsburgh Medical Center Full time

    Are you a healthcare professional seeking a rewarding career with ample opportunities for growth and development? If you're dedicated to providing exceptional patient care and seeking a role with competitive benefits and abundant room for advancement, we encourage you to consider this exciting opportunity today! UPMC Hamot is looking for a Patient Care...

  • Patient Care Technician

    1 week ago

    Erie, United States UPMC Full time

    Are you a healthcare professional seeking a rewarding career with ample opportunities for growth and development? If you're dedicated to providing exceptional patient care and seeking a role with competitive benefits and abundant room for advancement, we encourage you to consider this exciting opportunity today! UPMC Hamot is looking for a Patient Care...