BMW and MINI Customer Service Representative

2 months ago


Madison, United States Zimbrick Automotive Full time
Description & Requirements

No automotive experience necessary Zimbrick is looking for an exceptional, innovative and passionate individuals who want to grow with us. If you are a customer service expert who's looking to build a career with excellent opportunity for advancement, we are looking for you.

The Business Development Center (BDC) plays a vital role in connecting all areas of the dealership. Working closely with our Client and Service Advisors you'll quickly apprehend the inner workings of the automotive industry.

What You Will Do

Provide exceptional customer service through face to face interactions as well as phone, emails, chat and SMS/Texting.

Utilize strong listening and interpersonal skills, assess customer's needs, and document vehicle concerns.

What You Will Bring

An Outgoing personality with strong people skills

Attention to detail, pride in our work, strong work ethic and team-player attitude

Proactive in problem solving

Proficiency in operating and navigating multiple PC-based programs at one time

Ability to demonstrate Zimbrick's Core Values

What We Provide

Award winning dealership

Paid training and development

Stable hours

Full benefits package, including 401k match and profit sharing

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