Customer Service Representative
3 weeks ago
All-In-One Scriptless Test Automation Solution Chat Support, Customer Service, Email Support Location: Grants Pass Duration: Expected 4 months contract with possible extension Job Description Timings: 8:00am-5:00pm PST Pay Rate: $16 /hr. Featured Benefits: Medical Insurance in compliance with the ACA 401(k) Sick leave in compliance with applicable state, federal, and local laws Job Responsibilities: Follow established processes and systems to ensure that Customer Care Standards are met or exceeded for every customer contact. Maintain a positive, empathetic, and professional attitude toward customers at all times. Develop a strong knowledge of our product portfolio and procedures. Demonstrate 100% follow-through in every commitment to provide one-call resolution. Effectively communicate additional promotions and services we offer. Process customer orders in a courteous, efficient, timely manner with minimal errors. Properly document customer complaints and concerns immediately and facilitate satisfactory resolution. Communicate effectively with leaders including the Customer Service Supervisor & Manager, updating them regularly on customer expectations and issues. Regularly attend and participate in team meetings. Participate in ongoing training and development to improve the knowledge and skill required to better serve our customers. Other duties as assigned by Manager. Specific Duties: Provide quality customer service by answering incoming customer calls and entering orders, responding to customer questions/concerns. Communicate with customers through various channels (Phone, email, chat). Engage with clients in a friendly and professional manner while actively listening to their concerns. Offer support and solutions to customers in accordance with the company’s customer service policies. Identify customer questions, complaints, concerns, and provide sufficient answers and solutions to all customer queries. Redirect customers to appropriate departments and teams when necessary and follow up with callers on complaint/question status, ensuring resolution. Collaborate with team members and other company departments to ensure overall customer and product satisfaction. Goals: Quality Assurance – 90% Rating on calls/emails/chat interactions. Transactions Per Hour – 8 Transactions per hour worked (6 for chat). Accessibility – 85% Availability, minimize unnecessary offline time. Answered Interactions – 99% of Interactions are answered. Attendance – Compliance with the attendance policy. Development & Training – Completion of training and action steps. #J-18808-Ljbffr
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Customer Service Representative
3 months ago
Grants Pass, United States U-Haul Full timeLocation: 2318 NW Vine St, Grants Pass, Oregon 97526 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's...
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Grants Pass, Oregon, United States RICK'S MEDICAL SUPPLY, INC. Full timeAbout the RoleWe are seeking a highly skilled Medical Biller and Customer Service Representative to join our team at RICK'S MEDICAL SUPPLY, INC. As a Medical Biller and Customer Service Representative, you will play a critical role in ensuring the smooth operation of our medical supply business.Key ResponsibilitiesMedical Billing: Verify benefits and...
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Customer Service Representative
6 days ago
Grants Pass, Oregon, United States Global Channel Management Full timeAbout the Role:We are seeking a highly skilled and experienced Customer Service Specialist to join our team at Global Channel Management. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our clients, ensuring their needs are met and exceeded.Key Responsibilities:Answer customer inquiries in a timely...
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Customer Service Representative
18 hours ago
Grants Pass, Oregon, United States Global Channel Management Full timeAbout the role at Global Channel ManagementJob SummaryWe are seeking a highly skilled Customer Service Specialist to join our team. As a Customer Service Specialist, you will be responsible for providing exceptional customer service to our accounts, processing orders, and completing reports as assigned.Key ResponsibilitiesCustomer ServiceAnswer calls in a...
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Customer Service Representative
3 days ago
Grants Pass, Oregon, United States Global Channel Management Full timeAbout the role at Global Channel ManagementJob SummaryWe are seeking a highly skilled Customer Service Specialist to join our team. As a Customer Service Specialist, you will be responsible for providing exceptional customer service to our accounts, processing orders, and completing reports as assigned.Key ResponsibilitiesAnswer calls in a timely...
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Customer Service Specialist
1 month ago
Grants Pass, United States Kelly Services, Inc. Full timeFor those who want to keep growing, learning, and evolving. We at Kelly hear you, and were here for you! Were seeking a Customer Service Representative to work at a global fashion company specializing in eyewear. Sound good? Take a closer look bel Customer Service, Customer Service Specialist, Specialist, Retail, Staffing, Service
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Customer Service Specialist
3 weeks ago
Grants Pass, United States Abacus Full timeDescription/Comment: Job title: Customer Service Specialist Location: 557 NE Westbrook, Grants Pass, OR 97526 Pacific Time Zone 100% Onsite but possible future Hybrid Work Hours: 6:30- 3:30 or 7:00 - 4:00 I am looking for another temp for my Strategic CSR team. My preference would be to have someone in office in Grants Pass. Requisition Details # of...
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Customer Service Specialist
1 month ago
Grants Pass, United States Careerbuilder-US Full timeJob Title: Customer Service Specialist Location: Grants Pass, OR 97526 (100% Onsite but possible future Hybrid) Contract: 04 months+ (Possibility of Extension) Work Hours: 8:00 AM – 5:00 PM Job Description: As a Customer Service Specialist for Client, your mission will be to act as a representative of our company to provide top quality service to...
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Customer Service Specialist
1 month ago
Grants Pass, United States Tailored Management Full timeTitle: Customer Service Specialist Location: 557 NE Westbrook, Grants Pass, OR 97526 Pacific Time Zone (100% Onsite but possible future Hybrid) Schedule: Monday - Friday | 9 am to 5.30 pm PST Start Date: ASAP Contract Length: 4+months | Extension + Conversion Opportunities Available Pay Rate: $16/hr on w2 Job Description As a Customer Service Specialist for...
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Deli Service Representative
2 weeks ago
Grants Pass, United States Hassan & Sons Inc Part time $15Job DescriptionJob DescriptionPosition SummaryUnder the general direction of the Deli Supervisor and Area Manager, the Deli Associate assists in helping the company deliver on our commitment to provide superior customer service. The Deli Associate is responsible for maintaining a clean and visually appealing work station that is well stocked with a variety...
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Customer Service Representative
2 months ago
Eagle Pass, Texas, United States PeopleReady Full timeCustomer Service RepresentativePeopleReady of Eagle Pass, TX is now hiring Customer Service Representatives Apply today and you could start as soon as this week.As a PeopleReady associate you'll benefit from: Connections and experience with some of the top companies in your area Great benefit package options Get matched to jobs quickly Competitive pay and...
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Customer Service Representative
4 weeks ago
Eagle Pass, United States PeopleReady Full timeJob Description Customer Service Representative PeopleReady of Eagle Pass, TX is now hiring Customer Service Representatives! Apply today and you could start as soon as this week. As a PeopleReady associate you'll benefit from: Connections and experience with some of the top companies in your area Great benefit package options Get matched to jobs quickly...
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Grants Pass, United States Asante Full timeClinical Patient Service Representative ATRMC (Imaging) Additional Position Details: FTE: 1.000000 | Full Time | Variable Hours/Variable Days Why Asante Asante is more than a great hospital system in an amazing location. We are a community of passionate providers and service-focused caregivers who collaborate to deliver amazing patient outcomes; a place...
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Grants Pass, United States Asante Full timeClinical Patient Service Representative ATRMC (Imaging) Additional Position Details: FTE: 1.000000 | Full Time | Variable Hours/Variable Days Why Asante Asante is more than a great hospital system in an amazing location. We are a community of passionate providers and service-focused caregivers who collaborate to deliver amazing patient outcomes; a place...
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Customer Service Specialist
1 month ago
Grants Pass, United States Computech Corporation Full timeJob Title: Customer Service SpecialistWork Arrangement: 100% Onsite with potential for future hybrid workWork Hours: 8:00 AM to 5:00 PMOverview:As a Customer Service Specialist at Nassau OOGP Vision Group, you will be the voice of our company, ensuring that our customers receive exceptional service. Your role will involve addressing customer inquiries,...
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Customer Service Specialist
4 weeks ago
Grants Pass, United States Computech Corporation Full timeJob Title: Customer Service SpecialistWork Arrangement: 100% Onsite with potential for future hybrid workWork Hours: 8:00 AM to 5:00 PMOverview:As a Customer Service Specialist at Nassau OOGP Vision Group, you will be the voice of our company, ensuring that our customers receive exceptional service. Your role will involve addressing customer inquiries,...
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Customer Service Specialist
4 weeks ago
Grants Pass, United States Computech Full timeJob Title: Customer Service Specialist Work Arrangement: 100% Onsite with potential for future hybrid work Work Hours: 8:00 AM to 5:00 PM Overview: As a Customer Service Specialist at Nassau OOGP Vision Group, you will be the voice of our company, ensuring that our customers receive exceptional service. Your role will involve addressing customer...
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Customer Service Specialist
2 months ago
Grants Pass, United States Global Channel Management Full timeAbout the job Customer Service Specialist Customer Service Specialist needs 1+ years customer service or call center exeprience Customer Service Specialist requires: Type min of 35 wpm 10 key by touch Able to communicate via email or chat in professional manner Able to multi task 6-3pm or 7-4pm PT Onsite Customer Service Specialist duties: Answer calls in...
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Customer Service Specialist
3 days ago
Grants Pass, United States Global Channel Management, Inc Full timeCustomer Service Specialist needs 2 years experience Customer Service Specialist requires: 35 WPM 10 key Phones Customer service Customer Service Specialist duties: Follow established processes and systems to ensure that Customer Care Standards are met or exceeded for every customer contact. Maintaining a positive empathetic and professional attitude...
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Customer Experience Specialist
5 days ago
Grants Pass, Oregon, United States Russell Tobin & Associates Full timeJob Summary:Russell Tobin & Associates is seeking a highly skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, ensuring their needs are met and exceeded.Key Responsibilities:Provide quality customer service by answering incoming...
