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Business Control Manager

2 months ago

Plano, United States Bank of America Full time

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day. One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being. Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization. Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us Job Description: This job is responsible for leading and executing on internal control discipline and operational excellence within a Line of Business (LOB) or Enterprise Control Function (ECF). Key responsibilities include executing LOB or ECF processes and tools to drive adherence to enterprise-wide standards. Job expectations include supporting the implementation of quality assurance and quality control processes within the LOB or ECF through ongoing monitoring and testing of controls, identifying issues and control improvements for remediation, and building out actions plans and milestones. Responsibilities: Key Responsibilities include the following: This role is part of a new organization focusing on Enterprise Data Architecture Governance and Controls focusing on which includes: Adherence measures across to Data Architecture Modelling guidelines and Privacy and Data Protection Ensuring an always ready approach for Regulator enquiries Developing lineage from regulations, through to policies and standards to Processes and Controls (SPI); identifying opportunities for enhancement Supporting audits for Data Architecture and Privacy and Protection teams Overseeing the Single Process Inventory (SPI) Support Regulator and Audit Control and governance activities Support Regulatory and Audit enquiries, including the QRR (Quarterly Risk Review) and other enquiries Support with creation of documentation for

management/governance

routines and escalation updates as required Engage with SMEs for timely responses to exam and audit requests, building a library of best-in-class materials representing domains Review regulator and audit feedback, and meeting minutes to proactive prepare for future meetings Support Risk and Issues Support creation of risk issues Work with 1L risk partners on progress of issues to milestones, providing governance and escalation Support with creation of documentation for

management/governance

routines and escalation updates as required Work to enhance the quality of risk issue materials that drives resolution Engage with SMEs tracking risk reduction over time Develop and implement lessons learned/continuous improvements Support Single Process Inventory Support with creation of new Processes and measures that ensure oversight of the processes required to meet regulations and run our business effectively Govern adherence to regulations through SPI, driving self inspection and improvements to our Processes Support documentation of our Processes and build review cycles to update periodically Support with risk issue challenges related to Processes and measures Review SPI Processes and measure for consistency and adherence to regulation, seeking continuous improvement and remediation where required Skills: Knowledge of Business Control specific functions or Operational Risk management and Risk framework Advanced Microsoft Office skills, specifically Excel and PowerPoint Strong analytical abilities – know how to use data to communicate the narrative Intellectually curious to seek new and better ways of maintaining sustainability of materials Motivated by designing new processes and seeking continuous improvement Able to work effectively across the organization to influence and achieve successful outcomes Desired Skils: Experience working across multiple lines of business to orchestrate cohesive responses for audit and regulator

requests/exams/meetings Quickly “connect the dots” to identify and perform analysis and build regulator responses Strong relationship management skills – candidate will need to navigate through the complexities of establishing relationships with horizontal partners, stretching up and across multiple organizations Strategic thinker, self-starter, organized, versatile, and capable of performing work with minimal management oversight Proven ability to manage and drive/lead execution of multiple and often competing priorities to meet deadlines Ability to communicate complex ideas in a clear and concise manner, shaping the opinions and actions of key stakeholders and gaining their trust Bank of America is committed to help employees through the transition period when they’re displaced as a result of a workforce reduction, realignment or similar measure.

Please review the resume writing and interviewing tips provided below to help prepare you for your next career opportunity. Regardless of the position you are interested in, the starting points to building your resume are the same: 1. Determine the job or types of jobs you want to do and research their responsibilities and qualifications. 2. Think about why you can do the job and make a list of your skills that are relative to the job. 3. Identify experiences or accomplishments that show your proficiency in the skills required for the job. 4. Summarize your abilities, accomplishments and skills into a brief, concise document.

Considerations when writing a resume • Do be brief. Resumes should be 1-2 pages in length. • Do be upbeat and active in your wording. • Do emphasize what you have done clearly and concretely. • Do be neat and well organized. • Do have others proofread and critique your resume. Spell check. Make it error free. • Do use high quality, white or light colored 8½ x 11 paper. Use a laser printer if possible. • Don't be dishonest, always tell the truth about yourself in the most flattering light. • Don't include salary history or requirements. • Don't include references. • Don't include accomplishments that do not support your professional goals. •

Don't include anything that isn't relevant. (For example, don't mention your fondness for swimming unless you want to work on the water.) • Don't use italics, underlining, shadows or other fancy treatments. Seven steps to a successful interview 1. Anticipate –Put yourself in the interviewer's position. What do you believe the interviewer is most interested in? Why do you think you have been invited to interview? 2. Research –What are the primary functions of the line of business? What are the success factors for the job? Is there a job description available? 3. Assess –Think about your skills, abilities, knowledge, interests, traits, values and accomplishments. Match them to what you know about the job. Consider which ones you should highlight. 4. Prepare Answers –Think about what the interviewer may ask, determine what the best answer is and write it down. 5. Prepare Questions – Interviewing is a two-way street. By asking thoughtful questions, you communicate your interest and learn a lot about the job. Choose two or three questions to ask your interviewer. Avoid asking a lot of questions about vacation time or breaks. 6. Practice – It may seem awkward, but it is the best way to come across well in an interview. Practice your own "great responses" with others or in front of a mirror until you appear relaxed and at ease. 7. Follow-up – Send a brief follow-up letter to the interviewer. Keep in mind that the many job searchers will not send a follow-up letter. Sending one can become a competitive advantage.

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