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Entry Level Customer Service Assistant

2 months ago

Doral, United States Elleseller Full time

We are seeking an enthusiastic and friendly individual to join our team as an Entry Level Customer Service Assistant. In this role, you will have the opportunity to interact with customers on a daily basis and provide top-notch customer service. If you have excellent communication skills, a positive attitude, and a passion for helping others, this could be the perfect job for you Responsibilities: Interact with customers in a friendly and professional manner, addressing inquiries and resolving complaints Provide accurate and up-to-date information regarding products and services Process orders and assist with order tracking and fulfillment Maintain accurate customer records and update databases as needed Collaborate with other team members to handle escalated customer issues Assist with the development and implementation of customer service policies and procedures Continuously strive to improve customer service processes and efficiency Requirements: Excellent communication and interpersonal skills Strong problem-solving abilities and a customer-oriented mindset Ability to handle multiple tasks and prioritize efficiently Proficiency in using customer service software and Microsoft Office applications Detail-oriented and highly organized Ability to work well in a team environment High school diploma or equivalent (additional education or training is a plus) Previous customer service experience is preferred but not required Salary: $800 - $1250 / week Job Type: Full-time Benefits: Competitive salary. Health, dental, and vision insurance. Paid time off and holidays. Opportunities for career advancement and professional development. Retirement savings plan with company match.

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