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Entry Level Customer Service Assistant
2 months ago
We are seeking an enthusiastic and friendly individual to join our team as an Entry Level Customer Service Assistant. In this role, you will have the opportunity to interact with customers on a daily basis and provide top-notch customer service. If you have excellent communication skills, a positive attitude, and a passion for helping others, this could be the perfect job for you
Responsibilities:
Interact with customers in a friendly and professional manner, addressing inquiries and resolving complaints
Provide accurate and up-to-date information regarding products and services
Process orders and assist with order tracking and fulfillment
Maintain accurate customer records and update databases as needed
Collaborate with other team members to handle escalated customer issues
Assist with the development and implementation of customer service policies and procedures
Continuously strive to improve customer service processes and efficiency
Requirements:
Excellent communication and interpersonal skills
Strong problem-solving abilities and a customer-oriented mindset
Ability to handle multiple tasks and prioritize efficiently
Proficiency in using customer service software and Microsoft Office applications
Detail-oriented and highly organized
Ability to work well in a team environment
High school diploma or equivalent (additional education or training is a plus)
Previous customer service experience is preferred but not required
Salary:
$800 - $1250 / week
Job Type:
Full-time
Benefits:
Competitive salary.
Health, dental, and vision insurance.
Paid time off and holidays.
Opportunities for career advancement and professional development.
Retirement savings plan with company match.
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