Patient Access Advocate I-Admitting
3 months ago
Overview:
Now Hiring Patient Access Advocate I-Admitting
The Patient Access Advocate I provides primary registration of patient accounts for self-pay, government and commercial accounts on date of service for scheduled and unscheduled visits. Perform registration functions, including updating of demographics, insurance verification, collection of point of service liabilities and documentation of registration information within the ADT system. Confirm account being registered has accurate information to ensure clean billing. Must possess basic knowledge of Medicare (CMS) guidelines, as well as other Compliance Regulatory guidelines applicable to Patient Access. Provide the highest level of customer service to patients/family at time of service through registration interactions as well as providing wayfinding to patients and/or visitors.
How you belong matters here.
We value our employees' differences and find strength in the diversity of our team and community.
At Presbyterian, it's not just what we do that matters. It's how we do it - and it starts with our incredible team. From Information Technology to Food Services and beyond, our non-clinical employees make a meaningful impact on the healthcare provided to our patients and members.
Why Join Us
- Full Time - Exempt: No
- Job is based Presbyterian Rust Medical Ctr
- Work hours: Weekday Schedule Monday-Friday
- Benefits: We offer a wide range of benefits including medical, wellness program, vision, dental, paid time off, retirement and more for FT employees.
Ideal Candidate/Prefer Qualifications/or Why this position is unique
6 months experience in healthcare setting or 1 year customer service background
Qualifications:- High school diploma/GED
- 6 months experience in healthcare setting or 1 year customer service background.
- Pass 2 week Patient Access Academy with a passing score of 85% or higher (within 6 mos of start).
- CHAA, CHAM or other industry equivalent certification preferred
- Basic understanding of insurance preferred.
- Basic understanding of medical terminology and billing codes (DRG, ICD-10, CPT, HCPCS) preferred
- Requires basic understanding of registration and healthcare.
- Basic knowledge in Microsoft Office Products
Education:
Essential: - High School Diploma or GED
- Ability to provide exceptional patient experience for patients and patient families by using CARES, AIDET and EPE tools.
- Addresses and attempts to appropriately resolve complaints in the moment by using key words at key times and de-escalation processes.
- Ability to manage conflict and appropriately request the help of a supervisor when needed.
- Implement PROMISE and CARES behaviors in every encounter.
- Educates patients for whom they speak regarding insurance benefits and liabilities.
- Ensures accounts are financially cleared at time of service through account review. to alleviate patient concerns over hospital financial matters
Encounter Components: - Performs the patient registration process. Manage the accurate collection of patient data which includes but is not limited to;
- Obtain/confirm and enter demographic and other financial information, not obtained during pre-registration/financial clearance process, necessary for account completion.
- Obtain missing insurance information, to include policy number, group number, date of birth, and insurance phone number if not already identified in account.
- Verify insurance for eligibility and benefits using online electronic verification system or by contacting payer directly.
- Accurately document actions taken in the system of record to drive effective follow-up and ensure an accurate audit trail.
- Maintain ongoing knowledge of authorization requirements and payer guidelines. Maintain a knowledge of Medicare (CMS) guidelines as it relates to admissions and outpatient services. Ensuring compliance with admissions forms, benefit entitlement verification, and billing requirements.
- Ensure accurate completion of MSPQ at time of service if not completed during financial clearance process.
Benefits:
All benefits-eligible Presbyterian employees receive a comprehensive benefits package that includes medical, dental, vision, short-term and long-term disability, group term life insurance and other optional voluntary benefits.
Wellness
Presbyterian's Employee Wellness rewards program is designed to provide you with engaging opportunities to enhance your health and activate your well-being. Earn gift cards and more by taking an active role in our personal well-being by participating in wellness activities like wellness challenges, webinar, preventive screening and more.
Why work at Presbyterian?
As an organization, we are committed to improving the health of our communities. From hosting growers' markets to partnering with local communities, Presbyterian is taking active steps to improve the health of New Mexicans.
About Presbyterian Healthcare Services
Presbyterian exists to improve the health of patients, members, and the communities we serve. We are locally owned, not-for-profit healthcare system of nine hospitals, a statewide health plan and a growing multi-specialty medical group. Founded in New Mexico in 1908, we are the state's largest private employer with nearly 14,000 employees - including more than 1600 providers and nearly 4,700 nurses.
Our health plan serves more than 580,000 members statewide and offers Medicare Advantage, Medicaid (Centennial Care) and Commercial health plans.
Inclusion and Diversity
Our culture is one of knowing and respecting our patients, members, and each other. We capture this in our Promise and CARES commitments.
AA/EOE/VET/DISABLED. PHS is a drug-free and tobacco-free employer with smoke free campuses.
USD $20.57/Hr.
Compensation Disclaimer:
The compensation range for this role takes into account a wide range of factors, including but not limited to experience and training, internal equity, and other business and organizational needs.
-
Patient Access Advocate I-Admitting
7 days ago
Rio Rancho, New Mexico, United States Presbyterian Healthcare Services Full timeJob SummaryWe are seeking a highly skilled Patient Access Advocate I-Admitting to join our team at Presbyterian Healthcare Services. As a Patient Access Advocate I-Admitting, you will be responsible for providing primary registration of patient accounts for self-pay, government, and commercial accounts on date of service for scheduled and unscheduled...
-
Patient Access Advocate I-Admitting
2 weeks ago
Rio Rancho, New Mexico, United States Presbyterian Healthcare Services Full timeJob SummaryWe are seeking a highly skilled Patient Access Advocate I-Admitting to join our team at Presbyterian Healthcare Services. As a key member of our patient access team, you will be responsible for providing exceptional patient experience by registering patients for scheduled and unscheduled visits, verifying insurance information, and collecting...
-
Patient Access Advocate I-Admitting Specialist
1 month ago
Rio Rancho, New Mexico, United States Presbyterian Healthcare Services Full timeJob SummaryWe are seeking a highly skilled Patient Access Advocate I-Admitting to join our team at Presbyterian Healthcare Services. As a key member of our patient access team, you will be responsible for providing exceptional patient experience by registering patients for scheduled and unscheduled visits, verifying insurance information, and collecting...
-
Patient Access Advocate I-ED
2 days ago
Rio Rancho, New Mexico, United States Presbyterian Healthcare Services Full timeJob SummaryWe are seeking a highly skilled Patient Access Advocate I-ED to join our team at Presbyterian Healthcare Services. As a Patient Access Advocate I-ED, you will be responsible for providing primary registration of patient accounts for self-pay, government, and commercial accounts on date of service for scheduled and unscheduled visits.Key...
-
Patient Access Advocate I-ED
1 month ago
Rio Rancho, New Mexico, United States Presbyterian Healthcare Services Full timeJob SummaryWe are seeking a highly skilled Patient Access Advocate I-ED to join our team at Presbyterian Healthcare Services. As a Patient Access Advocate I-ED, you will play a critical role in providing exceptional patient experience by registering patients for self-pay, government, and commercial accounts. Your primary responsibility will be to perform...
-
Patient Access Advocate I-ED
1 week ago
Rio Rancho, New Mexico, United States Presbyterian Healthcare Services Full timeJob SummaryWe are seeking a highly skilled Patient Access Advocate I-ED to join our team at Presbyterian Healthcare Services. This role is responsible for providing primary registration of patient accounts for self-pay, government, and commercial accounts on date of service for scheduled and unscheduled visits.Key ResponsibilitiesPerform registration...
-
Patient Access Advocate I-ED
2 weeks ago
Rio Rancho, New Mexico, United States Presbyterian Healthcare Services Full timeJob SummaryWe are seeking a highly skilled Patient Access Advocate I-ED to join our team at Presbyterian Healthcare Services. As a key member of our patient access team, you will be responsible for providing exceptional patient experience by registering patients, verifying insurance, and collecting point of service liabilities.Key ResponsibilitiesRegister...
-
Patient Access Advocate I- ED
2 months ago
Rio Rancho, United States Presbyterian Healthcare Services Full timeOverview: Now Hiring Patient Access Advocate I-ED The Patient Access Advocate I provides primary registration of patient accounts for self-pay, government and commercial accounts on date of service for scheduled and unscheduled visits. Perform registration functions, including updating of demographics, insurance verification, collection of point of service...
-
Patient Access Advocate II
2 weeks ago
Rio Rancho, United States Presbyterian Healthcare Services Full timeThe Patient Access Advocate II provides registration of patient accounts for government and commercial accounts on date of service for scheduled and unscheduled visits. Perform registration functions, including updating of demographics, insurance ver Patient Access, Advocate, Patient, Healthcare, High School, Customer Service
-
Patient Access Specialist
2 weeks ago
Rio Rancho, New Mexico, United States Presbyterian Healthcare Services Full timeJob SummaryThe Patient Access Advocate II plays a vital role in ensuring seamless patient registration for government and commercial accounts. This position requires strong communication skills to update patient demographics and insurance information accurately and efficiently.Key ResponsibilitiesRegistration of patient accounts for scheduled and unscheduled...
-
Patient Admitting Specialist
1 week ago
Rancho Mirage, California, United States APN Software Services Inc Full timeJob SummaryWe are seeking a highly organized and detail-oriented Patient Admitting Specialist to join our team at APN Software Services Inc. The successful candidate will be responsible for ensuring that all patients have a seamless and efficient registration experience.Key Responsibilities:Accurate and comprehensive patient registrationEnsuring compliance...
-
Patient Admitting Specialist
4 weeks ago
Rancho Mirage, California, United States Eisenhower Health Full timeJob Title: Patient Admitting Specialist - RheumatologyWe are seeking a highly skilled and detail-oriented Patient Admitting Specialist to join our Rheumatology department at Eisenhower Health. As a key member of our team, you will be responsible for ensuring that all patients have a seamless and efficient registration experience.Key Responsibilities:Register...
-
Patient Admitting Specialist
2 weeks ago
Rancho Mirage, California, United States Eisenhower Health Full timeJob Title: Patient Admitting Specialist - RheumatologyWe are seeking a highly organized and detail-oriented Patient Admitting Specialist to join our Rheumatology team at Eisenhower Health. As a key member of our team, you will be responsible for ensuring that all patients have a positive and efficient registration experience.Key Responsibilities:Register...
-
PATIENT CARE TECH I
1 month ago
RIO RANCHO, United States University of New Mexico - Hospitals Full timeReceive 17% weekday nights, 26% weekend nights, or 15% weekend day shift differentials!Department: Inpatient 5th Floor - SRMCFTE: 0.05Casual Pool (as needed)Shift: RotatingPosition Summary:Provide direct, non-invasive, and routine patient care and related support services within an in-patient or out-patient environment. Interview patients and take vital...
-
Counselor Social Worker I or II
1 week ago
Rio Rancho, New Mexico, United States UNM Medical Group, Inc. Full timeJob SummaryUNM Medical Group, Inc. is seeking a skilled Counselor Social Worker I or II to join our Behavioral Health Clinic in Rio Rancho, New Mexico. This part-time (0.5FTE, 20 hours/week) day shift opportunity is ideal for a motivated professional looking to make a difference in the lives of our patients.Key Responsibilities:Provide psychosocial...
-
EMT I
2 weeks ago
Rio Rancho, New Mexico, United States Presbyterian Healthcare Services Full timeJob SummaryWe are seeking an experienced Emergency Medical Technician - Intermediate (EMT-I) to join our team at Presbyterian Rust Medical Center in Rio Rancho, NM. As an EMT-I, you will provide advanced patient care procedures under the direction of a licensed Nurse or Physician and/or perform advanced support-procedures for the operation of a Nursing or...
-
Patient Admitting Specialist
1 week ago
Rancho Mirage, United States Eisenhower Health Full timeJob Objective: A brief overview of the position.The position is responsible for ensuring that all patients have an accurate and comprehensive scheduling, and registration experience in the office.Customer Service - Ensures that all patients have a satisfying registration experience and are provided with choices, option and counseling to assist them in making...
-
PATIENT CARE TECH
1 month ago
RIO RANCHO, United States University of New Mexico - Hospitals Full timeReceive 17% weekday nights, 26% weekend nights, or 15% weekend day shift differentialSIGN ON BONUS ELIGIBLE!Department: InPatient 4th Floor - SRMCFTE: 0.90Full TimeShift: DaysPosition Summary:Provide direct, non-invasive, and routine patient care and related support services within an in-patient or out-patient environment. Interview patients and take vital...
-
Patient Admitting Specialist
4 months ago
Rancho Mirage, United States Eisenhower Health Full timeJob Objective: A brief overview of the position. The position is responsible for ensuring that all patients have an accurate and comprehensive scheduling, and registration experience in the office. Customer Service - Ensures that all patients have a satisfying registration experience and are provided with choices, option and counseling to assist them in...
-
PATIENT CARE TECH II
1 month ago
RIO RANCHO, United States University of New Mexico - Hospitals Full timeSign-on Bonus available!Receive 17% weekday nights, 26% weekend nights, or 15% weekend day shift differentials!Department: Inpatient 5th Floor - SRMCFTE: 0.90Full TimeShift: DaysPosition Summary:Provide basic patient care. Perform routine treatment procedures and assist in maintenance of a safe, clean environment. As directed by licensed staff, assist with...
