Medical Customer Service

4 days ago

Appleton, United States Takeda Pharmaceutical Company Ltd Full time

By clicking the "Apply" button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with Takeda's Privacy Notice and Terms of Use. I further attest that all information I submit in my employment application is true to the best of my knowledge.

Job Description

Please take this virtual tour to get a sneak peek of one of our Plasma Donation Centers.

About the role:

Every day, the donors you meet will motivate you. The high-quality plasma you collect will become life-changing medicines. Here, a commitment to customer service and quality is expected. You will report to the Plasma Center Manager and will perform as a plasma donor screener and perform phlebotomy to support plasma center operations.

How you will contribute:

•You will answer phones, and greet and focus on our donors, while ensuring the safety of donors and our team.

•You will screen new and repeat donors and take and record donor vital signs and finger stick results.

•You will use our Donor Information System, prepare donor charts, maintain accurate records, and coordinate donor compensation.

•You will help identify operational opportunities for continuous improvement and initiate changes to center processes using company approved procedures.

•You will be there for our donors, which includes working a variety of shifts, Saturdays and Sundays, and holidays.

What you bring to Takeda:

•High school diploma or equivalent

•Ability to walk and/or stand for the entire work shift

•Will work evenings, weekends, and holidays

•Ability to lean, bend, stoop, crouch, and reach above shoulders and below knees

•Ability to lift to 5 lbs., and occasional lifting of materials up to 32 lbs. and rarely 50 lbs.

•Fine motor coordination, depth perception, and ability to hear equipment from a distance

•Because of potential exposure to bloodborne pathogens (risk level 1), 90% of work tasks require prolonged glove wear

•1 or more years minimum experience working in a customer or patient facing role is helpful

What Takeda can offer you:

Every day at Takeda, we feel good knowing that what we do helps improve the lives of patients with rare diseases. At BioLife, while you focus on our donors, we will support you. We offer a purpose you can believe in, a team you can count on, opportunities for career growth, and a comprehensive benefits program to include retirement benefits, medical/dental, family leave, disability insurance and more, all in a fast-paced, friendly environment.

More about us:

At Takeda, we are transforming patient care through the development of novel specialty pharmaceuticals and best in class patient support programs. Takeda is a patient-focused company that will inspire and empower you to grow through life-changing work.

Certified as a Global Top Employer, Takeda offers stimulating careers, encourages innovation, and strives for excellence in everything we do. We foster an inclusive, collaborative workplace, in which our teams are united by an unwavering commitment to provide Better Health and a Brighter Future to people around the world.

BioLife Compensation and Benefits Summary

We understand compensation is an important factor as you consider the next step in your career. We are committed to equitable pay for all employees, and we strive to be more transparent with our pay practices.

For Location:
USA - WI - Appleton - Eisenhower Dr

U.S. Starting Hourly Wage:
$16.00

The starting hourly wage reflects the actual starting rate for this position. The actual hourly wage offered will be in accordance with state or local minimum wage requirements for the job location.

U.S. based employees may be eligible for short-term incentives.U.S. based employees may be eligible to participate in medical, dental, vision insurance, a 401(k) plan and company match, short-term and long-term disability coverage, basic life insurance, a tuition reimbursement program, paid volunteer time off, company holidays, and well-being benefits, among others. U.S. based employees are also eligible to receive, per calendar year, up to 80 hours of sick time, and new hires are eligible to accrue up to 120 hours of paid vacation.

EEO Statement

Takeda is proud in its commitment to creating a diverse workforce and providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, parental status, national origin, age, disability, citizenship status, genetic information or characteristics, marital status, status as a Vietnam era veteran, special disabled veteran, or other protected veteran in accordance with applicable federal, state and local laws, and any other characteristic protected by law.

Locations

USA - WI - Appleton - Eisenhower Dr

Worker Type

Employee

Worker Sub-Type

Regular

Time Type

Part time

  • Medical Customer Service

    3 months ago

    Appleton, United States Biolife Plasma Services Full time

    By clicking the Apply button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with Takedas Privacy Notice and Terms of Use . I further attest that all information I submit in my employment application is true to the best of my knowledge. **Job...

  • Medical Customer Service

    3 months ago

    Appleton, United States Takeda Pharmaceutical Company Ltd Full time

    By clicking the "Apply" button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with Takeda's Privacy Notice and Terms of Use. I further attest that all information I submit in my employment application is true to the best of my knowledge. Job...

  • Medical Customer Service

    3 months ago

    Appleton, United States Biolife Plasma Services Full time

    By clicking the Apply button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with Takedas Privacy Notice and Terms of Use . I further attest that all information I submit in my employment application is true to the best of my knowledge. **Job...

  • Medical Customer Service Representative

    5 days ago

    Appleton, Wisconsin, United States Takeda Pharmaceutical Company Ltd Full time

    About the RoleAs a Medical Customer Service Representative at Takeda Pharmaceutical Company Ltd, you will play a vital role in ensuring the safety and satisfaction of our donors. Your primary responsibility will be to screen new and repeat donors, take and record vital signs, and perform phlebotomy to support plasma center operations.Key...

  • Customer Service Representative

    4 weeks ago

    Appleton, Wisconsin, United States Lucent Health Solutions LLC Full time

    Job Title: Customer Service RepresentativeLucent Health Solutions LLC is seeking a highly skilled and compassionate Customer Service Representative to join our team. As a key member of our customer service team, you will be responsible for providing exceptional service to our clients and their members, ensuring their needs are met and exceeded.Job...

  • Customer Service Representative

    1 month ago

    Appleton, Wisconsin, United States Wal-Mart Stores , Inc. Full time

    {"title": "Customer Service Representative", "content": "At Walmart, we're committed to providing exceptional customer service. As a Customer Service Representative, you'll play a vital role in ensuring our customers have a positive experience in our stores. Your responsibilities will include:Key Responsibilities:Smile, greet, and thank customers with a...

  • Customer Service Representative

    6 days ago

    Appleton, Wisconsin, United States Kelly Full time

    About the RoleWe are seeking a highly skilled Customer Service Representative to join our team at a premier client in a hybrid role near Appleton, WI. As a Customer Service Representative, you will be responsible for handling inbound calls, providing excellent customer service, and ensuring client satisfaction.Key ResponsibilitiesHandle inbound calls with a...

  • Customer Service Representative

    6 days ago

    Appleton, Wisconsin, United States The Auto Club Group Full time

    Job Title: Licensed Customer Service RepAre you passionate about delivering exceptional customer experiences? Do you have a knack for resolving complex issues and providing top-notch support? We're seeking a highly skilled Licensed Customer Service Rep to join our team at The Auto Club Group!Job Summary:We're looking for a customer-focused professional to...

  • Customer Service Representative

    3 weeks ago

    Appleton, Wisconsin, United States Lowe's Full time

    About the RoleLowe's is seeking a highly skilled and customer-focused Customer Service Associate to join our team. As a Customer Service Associate, you will play a critical role in delivering exceptional customer service, ensuring a positive shopping experience, and driving sales growth.Key ResponsibilitiesProvide exceptional customer service, responding to...

  • Customer Service Representative

    1 month ago

    Appleton, Wisconsin, United States Werner Electric Full time

    **Customer Service Representative Opportunity**Werner Electric Supply is seeking a highly skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our internal and external customers, resolving technical challenges, and driving business improvements...

  • Customer Service Representative

    3 weeks ago

    Appleton, Wisconsin, United States Kelly Full time

    Customer Service Representative OpportunityFinding a job that fits your lifestyle can be challenging. At Kelly, we're committed to helping you discover what's next in your career. We're seeking a Customer Service Representative to work in a hybrid role near Appleton, WI.Key Responsibilities:Handle inbound calls, focusing on order placement, rewards program...

  • Customer Service Representative

    3 weeks ago

    Appleton, Wisconsin, United States Kelly Full time

    Unlock Your Career Potential as a Customer Service RepresentativeAt Kelly, we're committed to helping you discover what's next in your career. As a Customer Service Representative, you'll play a vital role in delivering exceptional customer experiences and making a real difference in the lives of our clients.Key Responsibilities:Handle inbound calls with a...

  • Customer Service Coordinator

    4 days ago

    Appleton, Wisconsin, United States SEEK Careers Staffing Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Customer Service Representative to join our team at SEEK Careers Staffing. As a key member of our logistics team, you will be responsible for ensuring seamless order fulfillment and providing exceptional customer service.Key Responsibilities:Checking in/out drivers and manually entering orders...

  • Customer Service Representative

    3 weeks ago

    Appleton, Wisconsin, United States SEEK Careers Staffing Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Customer Service Representative to join our team at SEEK Careers Staffing. As a key member of our logistics team, you will be responsible for ensuring seamless order fulfillment and providing exceptional customer service.Key ResponsibilitiesChecking in/out drivers and manually entering inbound...

  • Customer Service Clerk

    5 months ago

    Appleton, United States Schwarz Partners Full time

    **Customer Service Clerk** Appleton, WI, USA ? Combined Locks, WI, USA Req #229 Friday, January 21, 2022 Integrity Fiber Supply , a subsidiary of Schwarz Partners, is currently seeking a Customer Service Clerk to support our Combined Locks/Appleton office. The Customer Service Clerk is onsite at a large IFS customer mill location. This person will be one of...

  • Customer Service Associate

    2 months ago

    Appleton, Wisconsin, United States Club Car Wash Full time

    About Club Car WashClub Car Wash is a rapidly expanding tunnel car wash company with a strong presence in the United States. Our company operates over 175 stores across multiple states, with a focus on providing exceptional service and excellent car wash quality to our customers.Job SummaryWe are seeking a highly motivated and customer-focused Sales...

  • Customer Service Representative

    1 month ago

    Appleton, Wisconsin, United States Werner Electric Full time

    **Customer Service Representative - Construction - Appleton/Fond Du Lac****Job Category:** Sales **Requisition Number:** CUSTO01132 Showing 1 location **Job Details****Description****Customer Service Rep Appleton or Fond Du Lac, WI****A Great Place to Work.**As a Customer Service Rep at Werner Electric Supply, you'll be part of a growing and innovative...

  • Customer Service Representative

    4 weeks ago

    Appleton, Wisconsin, United States Werner Electric Full time

    **Customer Service Representative - Construction - Appleton, WI****Job Category:** Sales **Requisition Number:** CUSTO001240 Showing 1 location **Job Details****Description****Customer Service Rep - Construction - Appleton****A Great Place to Work.**As a Customer Service Rep at Werner Electric Supply, you'll be part of a growing and innovative distributor of...

  • Customer Service Lead

    4 days ago

    Appleton, Wisconsin, United States Burlington Full time

    Are you a natural leader with a passion for delivering exceptional customer experiences? Do you thrive in a fast-paced retail environment and have a knack for inspiring and motivating others? We're seeking a talented Customer Service Lead to join our team at Burlington Stores, Inc.Key Responsibilities:• Model company core values and Our Burlington...

  • Customer Service Representative

    2 months ago

    Appleton, United States Kelly Full time

    Finding a job that fits your lifestyle isn’t always easy. That’s where Kelly® comes in. We’re seeking a Customer Service Representative to work at a premier client in a hybrid role near Appleton, WI! *This position is temporary until 1/31/25 with the possibility to become temp-to-hire. Hours/Shift: Hybrid role, 3 days working on-site. 8:30am-5pm,...