Medical Customer Service Representative
5 days ago
As a Medical Customer Service Representative at Takeda Pharmaceutical Company Ltd, you will play a vital role in ensuring the safety and satisfaction of our donors. Your primary responsibility will be to screen new and repeat donors, take and record vital signs, and perform phlebotomy to support plasma center operations.
Key Responsibilities- Answer phones and greet donors, ensuring a positive and welcoming experience.
- Screen donors and take vital signs, including finger stick results.
- Use our Donor Information System to prepare donor charts and maintain accurate records.
- Coordinate donor compensation and identify opportunities for continuous improvement.
- Work a variety of shifts, including Saturdays, Sundays, and holidays, to support our donors.
- High school diploma or equivalent.
- Ability to walk and/or stand for the entire work shift.
- Will work evenings, weekends, and holidays.
- Ability to lean, bend, stoop, crouch, and reach above shoulders and below knees.
- Ability to lift to 5 lbs., and occasional lifting of materials up to 32 lbs. and rarely 50 lbs.
- Fine motor coordination, depth perception, and ability to hear equipment from a distance.
- Prolonged glove wear required due to potential exposure to bloodborne pathogens (risk level 1).
- 1 or more years minimum experience working in a customer or patient-facing role is helpful.
At Takeda Pharmaceutical Company Ltd, we are committed to creating a diverse and inclusive workplace. We offer a comprehensive benefits program, including medical, dental, vision insurance, a 401(k) plan, and company match. Our employees also enjoy paid vacation time, sick leave, and holidays. We are proud to be a Global Top Employer and strive to provide a stimulating and collaborative work environment.
LocationUSA - WI - Appleton - Schroth Ln A
Worker TypeEmployee
Worker Sub-TypeRegular
Time TypePart-time
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