Patient Access Assistant Lead | Plaza
2 months ago
Find your purpose as a Patient Access Assistant Lead at the CentraCare Plaza and other nearby locations in St Cloud
Patient Access Assistants are often the first point of contact for our patients. As a Patient Access Assistant Lead, you will assist and lead the team in this highly visibility role, welcoming patients and checking them in for their appointment, verifying patient and insurance information, processing complex documents checking for accuracy and completeness, scheduling appointments and/or transmitting information to other departments, obtaining and identifying information necessary to produce billable patient accounts, and managing phones while exercising professional judgment and applying detailed knowledge of facility procedures related to the work performed. The lead will assist in training, coaching, ongoing projects, data measures and collection, and continuing education needs of Patient Access staff and will support and implement patient safety and other safety practices.
Schedule:
- Full-Time | 80 hours every two weeks
- Monday - Friday variable 8-hour shifts between 6:30 a.m. and 5 p.m.
- Entry level pay $18.18 however we pay more for experience.
- We offer medical, dental, PTO, retirement, discounts at local and local restaurants, attractions and theaters, other national businesses, and more Benefits | CentraCare
- High School Diploma or GED or equivalent.
- May travel to various other CentraCare locations.
- Computer knowledge, keyboard skills, and skills using office equipment.
- Working knowledge of all Prelude/ADT/Scheduling/Insurance authorization and referral functions within Epic.
- Epic Certification Epic Prelude/ADT (or other Software Vendor) Credentialing required where applicable within one year of hire.
- Medical terminology.
- Post high school business training.
- 3 years' experience in a health care setting.
- Supervisory experience.
- Knowledge of third-party payers, (ADT) admissions, discharges, transfer system highly preferred.
CentraCare has made the commitment to diversity in its workforce. All individuals including, but not limited to, individuals with disabilities, are encouraged to apply. CentraCare is an EEO/AA employer.
About Us
Our roots go back to 1886 when St. Cloud Hospital was built to serve the health care needs of people living in Central Minnesota. In 1995, CentraCare was formed, which today includes eight hospitals in St. Cloud, Long Prairie, Melrose, Monticello, Paynesville, Redwood Falls, Sauk Centre and Willmar. We also have more than 30 clinics, 11 senior housing facilities and seven long-term care facilities throughout the area.
CentraCare has grown to meet the needs of the communities and is now one of the largest health systems in Minnesota. This means we are able to offer the latest advancements in care, technology and treatments close to home. But what makes CentraCare special is not our facilities or technology. It is our people. We live in the communities we serve. We are neighbors, friends and family. And when you need us, we are here for you.
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