Patient Access Representative

2 months ago

St Cloud, United States Optum Full time

$1,000 SIGN ON BONUS FOR EXTERNAL APPLICANTS

Opportunities at Optum, in strategic partnership with Allina Health. As an Optum employee, you will provide support to the Allina Health account. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data, and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits, and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together.

Location: 333 Smith Avenue, Saint Paul, MN 55102

This position is responsible for greeting and welcoming patients in person.  Provides a standard registration process by collecting demographic and financial data and enter information into a electronic medical record.

Primary Responsibilities:

  • Greets and welcomes patient in person
  • Collects demographic and insurance information
  • Checks in and interviews patient to complete appropriate paperwork
  • Directs patient to their appointment or procedure
  • May assist in scheduling add-on appointments
  • Documents any issues and resolutions in electronic medical record
  • Resolve claim issues or registration errors on patient accounts
  • Uses resources, tools and procedure to complete registration for accounts and in assigned work queues
  • Verifies insurance eligibility and benefits information for payers and interprets results focusing on complex billing situations
  • Obtains cost information and explains information to patient if necessary
  • Collects co-pay or deductibles and respond to questions regarding financial assistance programs available.  Refers complex questions as needed
  • Screening and approving patients for financial assistance programs
  • Assists and counsel’s patient with application process for available financial assistance programs
  • Provides technical or functional direction for employees
  • Assists patient in completion of request for information forms and submits to appropriate department
  • Obtains signatures from patients as needed
  • May gather medical record information from all departments for collection
  • Provide customer service for inbound and outbound telephone calls
  • May mentor other staff as needed
  • Other duties as assigned

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

  • 6+ months of customer service experience in an office/hospital setting
  • Intermediate level of proficiency with Microsoft Office products
  • Ability to work 8 hour shifts, 72 hours every two weeks, starting at 2:30pm, 3:30pm & 5:30pm (rotational basis)
  • Ability to work every other weekend, within the same hours
  • Ability to work standard daytime hours during the training schedule, for the first 3 weeks upon starting
  • Must be 18 years of age or older

Preferred Qualifications:  

  • Revenue Cycle experience
  • General office experience
  • Epic experience  

Physical Demands

  • Consistent walking, standing, bending, turning, etc.
  • Lifting weight Up to 10 lbs. occasionally, up to 2-5 lbs. frequently 

**PLEASE NOTE** The sign-on bonus is only available to external candidates.  Candidates who are currently working for UnitedHealth Group, UnitedHealthcare or a related entity in a full time, part time or per diem basis (‘Internal Candidates‘) are not eligible to receive a sign on bonus. 

 

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location, and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission.

 

 

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity / Affirmative Action employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law. 

UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.

 

 

#RPO #RED

  • Patient Access Representative

    4 months ago

    St Louis, United States Mercy Full time

    Overview: Were a Little Different Our mission is clear. We bring to life a healing ministry through our compassionate care and exceptional service. At Mercy, we believe in careers that match the unique gifts of unique individuals careers that not only make the most of your skills and talents, but also your heart. Join us and discover why Modern Healthcare...

  • Patient Access Assistant | Southway Clinic

    1 week ago

    St Cloud, United States Centra Care Full time

    Job Description Enjoy a rewarding career as a Patient Access Assistant with CentraCare Southway Family Medicine Clinic in St. Cloud, MN! As a Patient Access Assistant, you are often the first point of contact for our patients. In this highly visibility role, you will welcome patients and check them in for their appointment. A patient Access Assistant will...

  • Patient Access Assistant Lead | Sartell Clinic

    1 day ago

    St Cloud, United States CentraCare Health Full time

    Join the CentraCare team as Patient Access Assistant Lead at our Sartell Family Medicine Clinic. Patient Access Assistants are often the first point of contact for our patients. As a Patient Access Assistant Lead, you will assist and lead the team in Patient Access, Lead, Clinic, Patient, Assistant, High School, Healthcare

  • Patient Access Assistant Lead | Sartell Clinic

    2 days ago

    St Cloud, United States Centra Care Full time

    Job Description Join the CentraCare team as Patient Access Assistant Lead at our Sartell Family Medicine Clinic. Patient Access Assistants are often the first point of contact for our patients. As a Patient Access Assistant Lead, you will assist and lead the team in this highly visibility role, welcoming patients and checking them in for their appointment,...

  • Patient Access Representative Senior

    19 hours ago

    St Paul, United States UnitedHealth Group Full time

    Greets and welcomes patient in person Collects demographic and insurance information Checks in or interviews patient to complete appropriate paperwork Directs patient to their appointment or procedure May assist in scheduling add-on appointments Veri Patient Access, Representative, Senior, Patient, Healthcare

  • Patient Access Representative

    3 weeks ago

    MINNEAPOLIS-ST. PAUL-BLOOMINGTON, United States Optum Full time

    $750 SIGN ON BONUS FOR EXTERNAL APPLICANTS Opportunities at Optum, in strategic partnership with Allina Health. As an Optum employee, you will provide support to the Allina Health account. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data, and resources they need to feel their...

  • Patient Access Representative

    3 weeks ago

    MINNEAPOLIS-ST. PAUL-BLOOMINGTON, United States Optum Full time

    $1,000 SIGN ON BONUS FOR EXTERNAL APPLICANTS Opportunities at Optum, in strategic partnership with Allina Health. As an Optum employee, you will provide support to the Allina Health account. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data, and resources they need to feel their...

  • Patient Access Representative

    3 weeks ago

    MINNEAPOLIS-ST. PAUL-BLOOMINGTON, United States Optum Full time

    $750 SIGN ON BONUS FOR EXTERNAL APPLICANTS Opportunities at Optum, in strategic partnership with Allina Health. As an Optum employee, you will provide support to the Allina Health account. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best....

  • Patient Access Assistant | Adult Behavioral Health | Plaza

    5 days ago

    St Cloud, United States CentraCare Health Full time

    Join the CentraCare team as a Patient Access Assistant at the Adult Behavioral Health Clinic at the CentraCare Plaza. As a Patient Access Assistant, you are often the first point of contact for our patients. In this highly visibility role, you will w Behavioral Health, Patient Access, Behavioral, Patient, Assistant, Health, Healthcare

  • Clinic Patient Access Representative

    1 week ago

    St Paul, United States Allina Health Full time

    Number of Job Openings Available: 1 Date Posted: December 26, 2024 Department: 62729900 Pulmonology and Sleep Shift: Day (United States of America) Shift Length: 8 hour shift Hours Per Week: 40 Union Contract: Non-Union-NCT Weekend Rotation: None Job Summary: Allina Health is a not-for-profit health system that cares for individuals, families and...

  • Patient Access Assistant | Internal Medicine | River Campus

    1 week ago

    St Cloud, United States Centra Care Full time

    Job Description Join the CentraCare team as a Patient Access Assistant at the Internal Medicine Clinic located at River Campus, on the south side of the St Cloud Hospital. As a Patient Access Assistant, you are often the first point of contact for our patients. In this highly visibility role, you will welcome patients and check them in for their appointment....

  • Patient Access Assistant | Adult Behavioral Health | Plaza

    6 days ago

    St Cloud, United States Centra Care Full time

    Job Description Join the CentraCare team as a Patient Access Assistant at the Adult Behavioral Health Clinic at the CentraCare Plaza. As a Patient Access Assistant, you are often the first point of contact for our patients. In this highly visibility role, you will welcome patients and check them in for their appointment. A patient Access Assistant will...

  • Patient Access II

    6 hours ago

    St. Louis, United States BJC HealthCare Full time

    Additional Information About the RoleDo you enjoy being a service to others, have a passion for health-care, and have excellent customer service skills? Our St. Louis Children's Radiology department is looking to add a new Patient Access II specialist to their great team. Our ideal candidate will have an exceptional customer service background and be able to...

  • Senior Patient Access Representative

    2 weeks ago

    SAINT CLOUD, United States Optum Full time

    $1000 SIGN ON BONUS FOR EXTERNAL APPLICANTS Opportunities at Optum, in strategic partnership with Allina Health. As an Optum employee, you will provide support to the Allina Health account. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data, and resources they need to feel their...

  • Patient Service Representative

    1 month ago

    St Louis, Missouri, United States BJC HealthCare Full time

    Estimated Salary: $45,000 - $60,000 per year, depending on experience and location. As a Patient Access Representative at BJC HealthCare, you will play a vital role in ensuring seamless patient access to our medical services.

  • Clinic Patient Access Representative

    1 week ago

    St Paul, United States Allina Health Full time

    Number of Job Openings Available: 1 Date Posted: December 16, 2024 Department: 62729900 Pulmonology and Sleep Shift: Day (United States of America) Shift Length: 8 hour shift Hours Per Week: 40 Union Contract: Non-Union Weekend Rotation: None Job Summary: Allina Health is a not-for-profit health system that cares for individuals, families and communities...

  • Patient Access Representative

    3 weeks ago

    MINNEAPOLIS-ST. PAUL-BLOOMINGTON, United States Optum Full time

    $1,000 SIGN ON BONUS FOR EXTERNAL APPLICANTS   Opportunities at Optum, in strategic partnership with Allina Health. As an Optum employee, you will provide support to the Allina Health account. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data, and resources they need to feel...

  • Patient Access Rep Lead

    7 days ago

    St Louis, United States BJC HealthCare Full time

    Additional Information About the Role Additional Preferred Requirements Day time hours Full time $750 sign on bonus Rotating weekends and holidays Overview BJC HealthCare is one of the largest nonprofit health care organizations in the United States, delivering services to residents primarily in the greater St. Louis, southern Illinois and southeast...

  • Patient Access Services Rep II

    3 months ago

    St Petersburg, United States BayCare Health System Full time

    **Join the team that is revolutionizing health care BayCare Health System** Our network consists of 16 community-based hospitals, a long-term acute care facility, home health services, outpatient centers and thousands of physicians. With the support of more than 30,000 team members, we promote a forward-thinking philosophy thats built on a foundation of...

  • Patient Access Representative Senior

    2 weeks ago

    Minneapolis-St. Paul-Bloomington, United States Optum Full time

    $1,000 SIGN ON BONUS FOR EXTERNAL APPLICANTS Optum i s a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a...