ASSOCIATE SPECIALIST
4 weeks ago
- Conduct prompt and thorough reviews of solicitation packages and contractual documents to identify key requirements, potential risks, and effectively communicate them to various internal departments.
- Ability to work on multiple proposal and project activities at varying stages, often with short notice and compressed deadlines, while maintaining a sharp attention and focus on fine details.
- Apply creative problem-solving and customer service skills to effectively present positions to clients and internal stakeholders.
- Possess excellent written and verbal communication skills as well as organizational skills to independently multi-task in a fast-paced environment as a central member of a cross-functional team.
- Exercise sound judgement to effectively communicate and apply SwRI's established policies and procedures.
- Work closely with SwRI program managers and pricing staff to analyze cost estimates, develop labor rates, and prepare accurate and compliant cost proposals.
- Negotiate contract costs, fees, and terms and conditions with government agencies and commercial clients.
- Coordinate with SwRI Legal and other departments to review contract terms and conditions. Negotiate contract language consistent with SwRI practices and positions.
- Monitor compliance with contractual obligations and coordinate client inquiries and requests for information pertaining to proposals or active contracts.
- Submit requests for contract amendments and other authorizations as-needed throughout the life of the contract.
- Set up projects in SwRI's internal systems to properly align with contract funding structures and comply with accounting, invoicing, and reporting requirements.
- Requires a Bachelors degree in Business or related degree field with relevant experience.
- 0-5 years years: Professional business office and customer service experience; a capacity requiring careful review of moderately complex documents and numbers.
- A valid/clear driver's license is required.
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Client Support Specialist
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Collections Specialist
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Customer Support Specialist
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Customer Support Specialist
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Collections Specialist
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