Specialist, Global Mobility
2 weeks ago
What Youll Do
The Global Mobility Specialist will provide administrative support for Samsung talent management strategy, including immigration and relocation (domestic/international) for new hires and existing employees, compliance and team projects. This role serves to maintain relationships with external Immigration counsel and Relocation/Mobility service partners, and consult with/advise internal Centers of Expertise (stakeholders) such as Talent Acquisition, Shared Services, Business Partners, Benefits, Management teams and supported employees/candidates.
Location: Hybrid, working onsite at our San Jose headquarters 3 days per week on, with the flexibility to work remotely the remainder of your time
Play a crucial role in ensuring a smooth transition for new hires (+paper work), providing them with the necessary resources, information, and support to integrate successfully into their roles
Facilitate a great expatriate experience, including ensuring expatriate have relevant information in a timely manner, hosting for new hires first day, ensuring accurate employee records/documentation, asset orders, cubicle assign, onboarding instructions etc.
Focus will be on supporting all mobility items, including relocation and expatriate compliance for our global population (Specific knowledge of U.S. and Korea required)
Cross-Functional Collaboration: Liaise with various departments, including HR, IT, Facilities, and Hiring Managers, to ensure a seamless onboarding experience
Partner with the Global Talent Management team, in Korea, suppliers and key stakeholders on relocation cases
Maintain accurate employee data in HRIS system- Workday/NUMI- Work with people team Operations to resolve system/data issues and data validation
Collect feedback from new hires to identify areas for improvement and implement enhancements to the onboarding process
Coordinate with external relocation service providers, where appropriate, to ensure outstanding service and seamless relocation of employees and partners
Redirect unrelated queries to the appropriate teams
Assist in planning, scheduling, and resource management for project sprint activities
Responsible to develop, implement, administer, and maintain the benefit program, policies and procedures for Samsung expat
What You Bring
Bachelors Degree and 3+ years of experience preferred.
8+ years of experience in People Operations with a focus on global mobility in a high-growth startup environment
8+ years of corporate relocation management experience
Excellent written and verbal communication skills, with the ability to tailor communications to diverse stakeholders
You are a problem solver and have a bias towards action
Fluency in written and spoken Korean is required
Ability to drive improvements and continuously simplify processes with compliance in mind.
Youre inclusive, adapting your style to the situation and diverse global norms of our people.
An avid learner, you approach challenges with curiosity and resilience, seeking data to help build understanding.
Youre collaborative, building relationships, humbly offering support and openly welcoming approaches.Innovative and creative, you proactively explore new ideas and adapt quickly to change.
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