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Lead Food Server

3 months ago

Black Hawk, United States Ameristar Full time

WERE CHANGING ENTERTAINMENT. COME JOIN US.:

Were always looking for talent that believes in having fun. At PENN Entertainment, youll get to be a part of an exciting industry, where the days and nights are fast paced. Youll work with an incredibly diverse set of co-workers driven by their enthusiasm for helping people find and have more fun. Youll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities.

Click HERE to learn more about our Day 1 Benefits, 401k Program, Company Perks, Career Opportunities, Advancement Programs, Scholarships and more

WE LOVE OUR WORK.:

Position is open until filled

Ameristar Casino Resort Spa offers Team Members:

Now hiring candidates 18 or older for all positions, including gaming licensed positions (excluding Beverage Server, Barback, Bartender)

  • $1,500 Retention bonus offered for all newly hired hourly positions Receive $250 after 90 days of employment Additional $250 paid after 6 months, $1000 paid after one year (based on completion of pay period anniversary date)
  • Non-Accrued Additional Time Off After 90 days of employment, Team Members will be granted 80 hours for FT or 40 hours for PT for immediate use
  • Health Benefits Insurance package effective Day 1: Medical, Dental, Vision, Life, and Short-Term Disability for FT team members
  • $700 Referral Bonus Program ($350 at 90 days $350 at 6 months) for Team Members who refer new applicants
  • Discounted Casino bus tickets
  • Discounted RTD EcoPass for Team Members and up to 2 other family members
  • Hot meal served by the Leadership Team once a month
  • 20%?discount for Starbucks, Ara Spa, and all food outlets
  • 100%?Colorado Gaming License reimbursement after?90?days of employment
  • Hotel discounts available at all?43 PENN?properties, plus discounts on goods and services
  • Education reimbursement program and Annual Scholarship Program
  • Career development opportunities

Responsibilities include:

  • Must be able to work varied shifts and varied days off, including weekends and holiday periods.
  • Works with the culinary team to develop food and wine pairings.
  • Manages the daily activities necessary for maintenance and promotion of the organization's wine collection.
  • Create cocktail and drink menus as needed.
  • Have a strong understanding of the inventory and the ability to manage inventory and ordering.
  • Learn and follow all beverage recipes and adhere to the established pour policy.
  • Operate within full compliance with liquor laws and regulations.
  • Adhere to and enforce all control systems.
  • Learn the prices of all drinks.
  • Collect payment and promptly settle all cash and charge transactions.
  • Requisition liquor and other supplies, when needed with supervisor's approval.
  • Ask for identification of all suspected under-age patrons.
  • Responsible for knowing the types, glasses and brand names of the products we offer. Should be familiar with a substitute item to offer a guest in the event an item is ordered that we dont carry.
  • Inform supervisor of guests who appear to be intoxicated.
  • Responsible for the handling of Company funds through cash transactions on the Micros System.
  • Follow all cash handling procedures as listed in the Food & Beverage Manual.
  • Always conduct yourself in a manner that reflects a positive, professional image for Ameristar Casino Black Hawk.
  • Practice and observe safety rules and regulations and encourage others to do so.
  • Handle the chemicals for the glass washing machine in a safe manner.
  • Responsible and accountable for all cash variances +/- $10.00.
  • Responsible for the cleanliness of your workstation/bar.
  • Keep the bar completely stocked for the next shift.
  • Responsible for informing beverage manager on duty of any problems.
BRING US YOUR BEST.:
  • Two (2) years experience as a server in a dining establishment.
  • An outgoing personality with interest in guest hospitality.
  • Knowledge of upselling techniques.
  • Exceptional work habits.
  • Knowledgeable of menu to include alcoholic beverages that are available
  • Strong customer service skills
  • Ability to sustain a high level of professionalism.
  • Ability to maintain a high level of energy and take a proactive and strategic approach to dealing with guest issues.
  • Ability to work collaboratively and communicate effectively with guests at all levels.
  • Highly organized and detail-oriented
  • Have and keep updated all current work cards: TIPS Training.


STAY IN THE GAME. FOLLOW US.:

Weve grown to become the leading provider of integrated entertainment, sports content, and casino gaming experiences thanks to our 43 destinations across North America, online sports betting and iCasino via ESPN BET and theScore Bet Sportsbook and Casino.

Being an industry leader means more than being a purveyor of fun. We are also committed to values like diversity and sustainability for our community, our team members, our vendors, and our planet.

We're changing entertainment. Follow us.

Equal Opportunity Employer

STARTING SALARY:
Starting at $11.40 per hour plus tips