Guest Service Agent
4 days ago
If you're looking for a career with Apple Leisure Group, please click here to view job postings. If you're looking for a career with our Inclusive Collection, please click here to view job postings. Opportunity: Guest Service Agent Greet, register and service guests in a friendly and courteous manner according to hotel/brand and sustainability standards. Your Growth Path Front Desk Supervisor or Sales Coordinator – Front Office Manager or Sales Manager Your Focus Immediately greet guests and offer to assist with their needs. Register and assign guests to hotel rooms. Establish methods of payment and verify credit. Make and confirm reservations. Compute bills, collect payments, and make change for guests. Transmit and receive messages, using telephones or the PMS system. Respond to guest requests in a timely manner. Receive and resolve guest complaints, elevating to supervisor if necessary. Secure guests' valuables in hotel safe or safe-deposit boxes, if not available in guest rooms. Perform bookkeeping activities, such as balancing accounts and conducting audits. Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction. Follow sustainability guidelines and practices related to HHM’s EarthView program. Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards. Assist in the breakfast area or assist guests with luggage when staffing assistance is required or during peak periods. Ensure overall guest satisfaction. Perform other duties as requested by management. Your Background and Skill High School diploma or equivalent preferred. Previous customer service experience or equivalent training required. Knowledge of PMS systems preferred. Work Environment and Context Work schedule varies and may include working on holidays, weekends and alternate shifts. Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching; stooping, kneeling, or crouching. What We Believe People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It This position is at a location where Hyatt is not the employer. The employer of individuals working at this hotel may be a third-party management company that is responsible for all employment benefits and obligations at this location. Hyatt Regency Houston Downtown | Houston, TX, US #J-18808-Ljbffr
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Guest Service Representative
3 weeks ago
Bethesda, Maryland, United States HYATT Hotels Full timeHyatt Hotels Job DescriptionAs a Guest Service Agent at Hyatt, you will be responsible for providing exceptional customer service to hotel guests. Your key responsibilities will include:Key Responsibilities:Checking in and checking out of all hotel guestsProviding excellent organization and communication skillsHandling cash transactions and answering...
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Guest Service Representative
1 month ago
Bethesda, Maryland, United States Nothing Bundt Cakes Full timeJob Title: Guest Service RepresentativeAt Nothing Bundt Cakes, we're committed to bringing joy to our guests and our communities. As a Guest Service Representative, you'll play a vital role in creating a warm and welcoming environment for our customers. Your primary responsibility will be to provide exceptional customer service, ensuring that every guest...
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Guest Service Ambassador
3 weeks ago
Bethesda, Maryland, United States Nothing Bundt Cakes Full timeGuest Service RepresentativeThe Guest Service Representative at Nothing Bundt Cakes is responsible for creating a warm and welcoming environment for our guests. This role requires a strong commitment to guest satisfaction, as well as a passion for delivering exceptional customer experiences.Key Responsibilities:Promptly greet and engage with guests,...
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Guest Service Driver
2 weeks ago
Bethesda, United States Marriott Full timeAdditional InformationPay: $17.48-$18.80/hour Job Number24182827 Job CategoryRooms & Guest Services Operations LocationBethesda Marriott, 5151 Pooks Hill Road, Bethesda, Maryland, United States, 20814VIEW ON MAP SchedulePart Time Located Remotely?N Position Type Non-Management POSITION SUMMARY Transport guests to/from assigned destinations using property...
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Guest Service Driver
3 weeks ago
Bethesda, United States Marriott Full timeJob DescriptionPOSITION SUMMARY Transport guests to/from assigned destinations using property vehicle. Document all trips prior to the start of and at the conclusion of each trip. Park vehicle in designated location when not in use. Inspect property vehicles for damage and cleanliness. Check tire pressure and fluid levels for property vehicle, and refuel as...
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Theater Guest Services Representative
1 month ago
Bethesda, Maryland, United States IPIC Full timeJob SummaryWe are seeking a highly motivated and customer-focused Guest Services Representative to join our team at IPIC. As a Guest Services Representative, you will be responsible for providing exceptional service to our guests, ensuring a memorable and enjoyable experience at our theater.Key Responsibilities:Provide friendly and prompt service to guests,...
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Customer Service Representative
3 weeks ago
Bethesda, Maryland, United States HYATT Hotels Full timeHYATT Hotels **Job Summary** As a Guest Service Agent at HYATT Hotels, you will be responsible for delivering exceptional guest experiences. Your key responsibilities will include: * Checking in and checking out of all hotel guests in a timely and efficient manner * Providing excellent organization and communication skills to ensure seamless guest...
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Marketing Coordinator
3 weeks ago
Bethesda, Maryland, United States David Munson - State Farm Agent Full timeROLE DESCRIPTION: As a Marketing Coordinator - State Farm Agent Team Member for David Munson Agency, your creativity and strategy promote the continued growth of our agency. Your diversified marketing shapes our brand's public image and cultivates existing client relations. Your cross-functional campaigns will expand the value generated by producers,...
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Guest Service Support Expert
2 months ago
Bethesda, United States Marriott Full timeAdditional Information Food and Beverage Runner Job Number 24147628 Job Category Food and Beverage & Culinary Location Bethesda Marriott, 5151 Pooks Hill Road, Bethesda, Maryland, United States VIEW ON MAP Schedule Full-Time Located Remotely? N Relocation? N Position Type Non-Management POSITION SUMMARY Our jobs aren't just about putting food on the table...
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Theater Guest Services
5 months ago
North Bethesda, United States IPIC Full timeJob DescriptionGuest ServicesAccountable for providing guests with friendly and prompt service while taking ticket reservations in person and over the phone.Responsibilities:Greet guests in a friendly, genuine way and answer questions with firm knowledge about movie times and seating.Provide guests with in depth membership information and pricing. Answer all...
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Service Ambassador
1 week ago
Bethesda, Maryland, United States Oliver Zelaya - State Farm Agent Full timeService Ambassador====================At Oliver Zelaya - State Farm Agent, we're dedicated to providing exceptional customer experiences and building lasting relationships. As a Service Ambassador, you'll play a vital role in driving our agency's growth and success.**Company Overview**-------------------Our agency is a proud member of the State Farm family,...
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Guest Advocate
2 weeks ago
Bethesda, Maryland, United States Target Full timeAbout the Role:We are seeking a highly motivated and customer-focused Guest Advocate to join our team at Target. As a Guest Advocate, you will be responsible for providing exceptional guest service, ensuring a welcoming and inspiring experience for our guests in our smallest format stores.Key Responsibilities:Create a welcoming experience by authentically...
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Guest Advocate
3 weeks ago
Bethesda, Maryland, United States Target Full timeAbout TargetTarget is a Fortune 50 company with over 400,000 team members worldwide, operating as one of America's leading retailers. Our purpose is to help all families discover the joy of everyday life, and we prioritize relationships, growth opportunities, and success as one Target team.Job SummaryWe're seeking a Guest Advocate to join our Small Format...
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Guest Advocate
3 weeks ago
Bethesda, Maryland, United States Target Full timeAbout TargetTarget is a Fortune 50 company with over 400,000 team members worldwide, making it one of America's leading retailers. Our purpose is to help all families discover the joy of everyday life, and we invest in the communities we serve.Job SummaryWe're seeking a Small Format Team Member to join our team. As a Small Format Team Member, you'll be...
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Sales and Customer Service Representative
2 months ago
Bethesda, Maryland, United States Chris Aguirre - State Farm Agent Full timeAbout UsAt Chris Aguirre - State Farm Agent, we take pride in being a trusted insurance agency that has been serving our community for over a decade. Our commitment to exceptional customer service and providing the best insurance solutions has earned us a reputation as a leader in the industry.Role and ResponsibilitiesAs a Sales and Customer Service...
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Call Center Agent
2 months ago
Bethesda, United States Zimmerman Associates, Inc Full timeZimmerman Associates, Inc. (ZAI) is currently seeking to hire Call Center Agents to support a government contract bid in the Bethesda, MD area. This is an onsite employment opportunity. However, consideration will be provided for teleworking after the successful completion of 120 days onsite. ROLE AND RESPONSIBILTIES: The Call...
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Call Center Agent
4 weeks ago
Bethesda, United States Zimmerman Associates Full timeZimmerman Associates, Inc. (ZAI) is currently seeking to hire Call Center Agents to support a government contract bid in the Bethesda, MD area. This is an onsite employment opportunity. However, consideration will be provided for teleworking after the successful completion of 120 days onsite. ROLE AND RESPONSIBILTIES: The Call Center Agent will be...
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Front Desk Associate
3 weeks ago
Bethesda, Maryland, United States Hilton Garden Inn Bethesda Downtown Full timeJob Title: Guest Service AgentJob Summary:We are seeking a Guest Service Agent to join our team at Holiday Inn Norwich. As a Guest Service Agent, you will be responsible for providing exceptional customer service to our guests, ensuring their stay is comfortable and enjoyable.Key Responsibilities:Provide warm and welcoming service to guests, responding to...
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Customer Relations Representative
2 weeks ago
Bethesda, United States Oliver Zelaya - State Farm Agent Full timeAbout Us:As a proud graduate of The University of Georgia (Go Dawgs!), I lead an agency that’s been thriving for 10 years. Currently, our team of 7 is ranked in the top 10% of agencies nationwide, a testament to our dedication and expertise. Our culture embodies “work hard, play hard,” where a dynamic, fun-loving team atmosphere drives our success....
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Guest Experience Expert
3 weeks ago
Bethesda, United States Marriott Full timeJob DescriptionPOSITION SUMMARY Our jobs aren't just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do...