Banquet Server

4 weeks ago

Indianapolis, United States Columbia Club Full time

Banquet Server

Shift: Flexible

Columbia Club, a private city club established in 1889, on Monument Circle, offers an opportunity for those seeking to join our dedicated team. With 20,000 square feet of state-of-the-art meeting and event facilities, en-suite guest rooms, and multiple dining rooms, Columbia Club provides a unique and distinguished experience. Complemented by member services and a Health & Wellness Center, the Club embodies excellence in every aspect of city club life.

Job Responsibilities:

  • Perform banquet set-up tasks.
  • Provide attention to all guests.
  • Take beverage orders and serve food in specified stations.
  • Pour and refill wine, coffee, water, and other beverages served with and after the meal.
  • Empty ashtrays and clear dishes as needed.
  • Clean all assigned work areas in the kitchen and banquet areas.
  • Advise the supervisor of any member or guest complaints as soon as they occur.
  • Assist in closing functions by performing various tasks such as removing linen, busing glasses, dishes, silverware, etc., and re-setting the room for the next function.
  • Attend staff meetings including pre-service (line-up) sessions.
  • Assure that all state and local laws and club policies and procedures for serving alcoholic beverages are consistently followed.
  • Thank members and guests and invite them to return.
  • Consistently follow all sanitation-related requirements, including those related to personal hygiene.
  • Complete other appropriate assignments made by the Banquet Captain or Director of Catering

Qualifications:

  • State law requires a minimum of 19 years of age for alcoholic beverage service
  • Minimum of 2 years of banquet or serving experience preferred 
  • High School diploma or GED; or one to three months related experience and/or training; or equivalent combination of education and experience
  • Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions
  • Ability to effectively learn to use a Point of Sale System
  • Ability to print and speak simple phrases and sentences
  • Ability to effectively present information in one-on-one and small group situations to guests and other employees of the organization
  • Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals

Competencies:

Ability to follow instructions and collaborate effectively in a team environment.

Compensation:

We offer competitive hourly rates and outstanding benefits, including health insurance (available after 60 days), 401K (with a 4% match after six months), paid time off (PTO), educational opportunities, the potential for career advancement, and a positive work environment centered around teamwork, professionalism, learning, and excellence.

Overtime and Job Requirements:

  • Overtime may be required on an as-needed basis.
  • Candidates must have the flexibility to work weekends and holidays as necessary.

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