Server - Downtown

2 weeks ago

Indianapolis, United States A&L Staffing Full time
About the job Server - Downtown

The duties and responsibilities of a Banquet Server are generally to provide exceptional customer service throughout the entire event process to ensure the highest standard of customer satisfaction. Here are some examples of the duties and responsibilities of a Banquet Server:
  • Assist with the complete setup and breakdown of the banquet area.
  • Relay food and beverage orders.
  • Maintain a high level of cleanliness and awareness of sanitary practices.
  • Anticipate guests' needs and exceed customer service expectations.
  • Maintain composure in a fast-paced environment.
  • Relay important information about orders, allergies and special requests to the appropriate person.
  • Respond urgently and appropriately to any concerns.
  • Present in professional appearance and mannerisms.

Los deberes y responsabilidades de un servidor de banquetes son generalmente proporcionar un servicio al cliente excepcional durante todo el proceso del evento para garantizar el más alto nivel de satisfacción del cliente. A continuación, se muestran algunos ejemplos de los deberes y responsabilidades de un servidor de banquetes:

Ayude con la configuración completa y el desglose del área de banquetes.
Retransmitir pedidos de alimentos y bebidas.
Mantener un alto nivel de limpieza y conocimiento de las prácticas sanitarias.
Anticípese a las necesidades de los huéspedes y supere las expectativas de servicio al cliente.
Mantenga la compostura en un entorno acelerado.
Transmita información importante sobre pedidos, alergias y solicitudes especiales a la persona adecuada.
Responder de manera urgente y adecuada a cualquier inquietud.
Presente en apariencia y gestos profesionales.

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