PT Customer Lead

2 months ago

Powhatan, United States Food Lion Full time
Address: USA-VA-Powhatan-2105 Academy Rd.
Store Code: Store 01361 Front End (7222292)

Food Lion has been providing an easy, fresh and affordable shopping experience to the communities we serve since 1957. Today, our 82,000 associates serve more than 10 million customers a week across 10 Southeastern and Mid-Atlantic states.

PRIMARY PURPOSE

To provide fast, easy, flexible and friendly service to our customers through the achievement of Food Lion customer service standards. To be friendly, courteous and cooperative with other store associates. Responsible for assisting the Customer Service Manager and the Assistant Customer Service Manager in maintaining standards according to Front End Standard Practice Manual, maximizing sales through
excellent customer service.

DUTIES AND RESPONSIBILITIES

Responsibilities:
•Smile and provide prompt, accurate and friendly service while engaging customers to create a positive shopping experience
•Greet each customer and uses his or her name whenever possible
•Unload customers' groceries from cart to belt-unload items for ease of bagging such as grouping cold items together
•Check the bottom of every cart and under all baby seats for items before completing an order
•Follow correct bagging procedures for the correct use of bags by type
•Scan customers' order and handles the payment transaction, per standard practice
•Avoid personal conversations with other associates when customers are present
•Follow procedures in handling cash, checks, coupons, gift cards, partner cards, food stamps and WIC vouchers
•Follow procedures for refunds and error correction
•Make every attempt to maintain accurate cash control
•Follow procedures and performs overrides
•Identify customers needing assistance and offers to take the customer's order to their car including Food Lion To-Go orders (if applicable).
•Maintain alertness and call for assistance when needed to service customers per service standards
•Check prices quickly and accurately
•Is courteous and helpful to other associates
•Wear the Food Lion uniform with apron, complete with name badge, when on duty, has a neat and clean appearance while adhering to the Food Lion dress code
•Retrieve shopping carts from the parking lot and cart corrals utilizing the tether strap per standard practice
•Ensure work station and front-end area (if applicable) of the store has a neat and clean presentation
•Report any register malfunction to the Customer Service Manager or MOD
•Ensure the MVP savings center KIOSK is filled with paper and properly working
•Observe and correct all unsafe conditions that could cause associate or customer accidents
•Notify QA of any cleaning issues or maintenance required on front end
•Successfully complete computer-based training (CBT) and training aid courses
•Perform the task of cashier when scheduled or as needed per the surge plan guidelines
•Perform the task of managing the front end in the brief absence of the CSM/ACSM if needed to ensure service standards are maintained
•Perform the task of Food Lion To-Go Runner when scheduled or as needed.
•Ensure check stands are supplied with proper bags, register receipt paper, Catalina coupon paper and restocks cigarette drawers at each check lane
•Find more efficient ways to do the job and seeks to reduce costs and improve labor productivity
•Perform all other duties as assigned

QUALIFICATIONS

•High school graduate or equivalent preferred
•Effective communication and customer service skills
•Ability and willingness to learn multiple tasks and technical requirements of the job
•Ability to perform the technical requirements of cashier and service center
•Must meet minimum age requirements to perform specific job functions
•Must be able to meet the physical requirements of the position, with or without reasonable accommodations

PHYSICAL REQUIREMENTS

•Ability to use computers, smart devices, and other communication systems required to perform job functions
•Perform repetitive hand and arm motions
•Bend and lift products weighing up to 15 lbs. continuously, 25 lbs. frequently, and 50 lbs. on occasion
•Pull or push up to 75 lbs. on occasion
•Stand 100% of the time, frequently walking short distances
•Be able to handle a variety of substances associated with cleaning and packaging materials, fresh fruits, vegetables, house plants/flowers and household cleaners
•Use hands to frequently/continuously handle currency (paper and coin) as well as operate a variety of equipment such as cash register, lottery machine (where applicable), scanner, computer, and calculator
•Frequent reaching and grasping at waist level: occasionally above shoulder or below waist level
•Meet established volume activity standards for the position
•Tolerate working in extreme hot/cold temperatures for up to 20 minutes at a time
•Have sufficient visual ability to check ID cards, checks, invoices and other written documents

Food Lion provides equal employment opportunities to all associates and applicants for employment without regard to race, color, religion, sex (including pregnancy, childbirth and related conditions) national origin, age, disability, sexual orientation, veteran status, gender identity or gender expression or any other characteristic protected by law.

Job Requisition: 385693_external_USA-VA-Powhatan

  • Lead Generator

    3 weeks ago

    Powhatan, United States Classic Granite and Marble Full time

    Job DescriptionJob DescriptionClassic Granite & Marble is Richmond's premier stone fabricator, offering kitchen, bathroom, and custom remodeling enhancements in granite, marble, quart, and many other beautiful stones. We have an award winning showroom in Powhatan, VA and have professionally installed projects as far out as West Virginia, North Carolina,...

  • Lead Generator

    2 weeks ago

    Powhatan, United States Classic Granite and Marble Full time

    Job DescriptionJob DescriptionClassic Granite & Marble is Richmond's premier stone fabricator, offering kitchen, bathroom, and custom remodeling enhancements in granite, marble, quart, and many other beautiful stones. We have an award winning showroom in Powhatan, VA and have professionally installed projects as far out as West Virginia, North Carolina,...

  • PT Sales Associate Cashier

    5 days ago

    Powhatan, United States Food Lion Full time

    Address: USA-VA-Powhatan-1800 South Creek One Store Code: Store 02610 Front End (7234895) Food Lion has been providing an easy, fresh and affordable shopping experience to the communities we serve since 1957. Today, our 82,000 associates serve more than 10 million customers a week across 10 Southeastern and Mid-Atlantic states.PRIMARY PURPOSETo provide fast,...

  • PT Sales Associate Cashier

    3 months ago

    Powhatan, United States Food Lion Full time

    Address: USA-VA-Powhatan-1800 South Creek One Store Code: Store 02610 Front End (7234895) Food Lion has been providing an easy, fresh and affordable shopping experience to the communities we serve since 1957. Today, our 82,000 associates serve more than 10 million customers a week across 10 Southeastern and Mid-Atlantic states. PRIMARY PURPOSE To provide...

  • HVAC Lead Installer

    3 months ago

    Powhatan, United States Southern Goodman Full time

    Job DescriptionJob DescriptionYou’re the best and you want to join a team that appreciates you, where you can create your own opportunities.The signing bonus you deserve -- $2,000 Signing Bonus for those who qualify!Who We AreWe keep on growing because we only hire the best, and our customers love us for it. We’ve been at this a long time here in the...

  • PT Center Store Associate

    3 months ago

    Powhatan, United States Food Lion Full time

    Address: USA-VA-Powhatan-1800 South Creek One Store Code: Store 02610 Grocery (7234882) Food Lion has been providing an easy, fresh and affordable shopping experience to the communities we serve since 1957. Today, our 82,000 associates serve more than 10 million customers a week across 10 Southeastern and Mid-Atlantic states. PRIMARY PURPOSE Provide quality...

  • HVAC Lead Installer

    4 weeks ago

    Powhatan, United States Clodfelter's Heating and Air Full time

    Job Summary:We are seeking a skilled HVAC Installer to join our team. The ideal candidate will be responsible for installing, servicing, and repairing heating and air conditioning systems in both residential and commercial settings.Responsibilities:- Install HVAC systems including furnaces, air conditioners, heat pumps, and ductwork- Perform routine...

  • HVAC Lead Installer

    1 month ago

    Powhatan, United States Clodfelter's Heating and Air Full time

    Job Summary:We are seeking a skilled HVAC Installer to join our team. The ideal candidate will be responsible for installing, servicing, and repairing heating and air conditioning systems in both residential and commercial settings.Responsibilities:- Install HVAC systems including furnaces, air conditioners, heat pumps, and ductwork- Perform routine...

  • Contractor Sales Specialist

    3 weeks ago

    Powhatan, United States Classic Granite and Marble Full time

    Job DescriptionJob DescriptionClassic Granite and Marble is Virginia's premier stone fabrication company. We are located in Powhatan, VA in a 98,000 square foot facility that houses our state of the art showroom, corporate office, and fabrication area.We are looking for a Contractor Relations Specialist to work with our contractors and develop projects...

  • Contractor Sales Specialist

    2 weeks ago

    Powhatan, United States Classic Granite and Marble Full time

    Job DescriptionJob DescriptionClassic Granite and Marble is Virginia's premier stone fabrication company. We are located in Powhatan, VA in a 98,000 square foot facility that houses our state of the art showroom, corporate office, and fabrication area.We are looking for a Contractor Relations Specialist to work with our contractors and develop projects...

  • Shift Leader

    3 months ago

    Powhatan, United States tapwage Full time

    Shift Leader The Shift Leader supervises shifts and/or work areas in the operation of a Papa John’s restaurant to ensure high quality products and customer service are delivered to ensure restaurant profitability. Other responsibilities include the management of operations including the execution of all Company policies, procedures, programs and systems....

  • Landscape Technician

    3 weeks ago

    Powhatan, United States Strata Solar Services LLC Full time

    Job DescriptionJob DescriptionThe Seasonal Landscape Technician will work within a team and perform vegetation maintenance to keep our sites clear of overgrowth.Summary:We’re leading the industry in sustainable energy careers. We understand that our employees are the lifeblood of the company. We strive to align company goals with those of our employees....

  • Project Leader

    3 months ago

    Powhatan, United States PuroClean Restoration Professionals of Powhatan Full time

    Job DescriptionJob DescriptionBenefits:Bonus based on performanceCompetitive salaryProject Team LeaderTeam LeaderCompany and Culture:PuroClean, a leader in emergency property restoration services, helps families and businesses overcome the devastating setbacks caused by water, fire, mold, biohazard, and other conditions resulting in property damage. We...

  • Residential HVAC Technician NO ONCALL

    1 week ago

    Powhatan, United States Southern Goodman Heating & Air Conditioning Full time $20 - $50

    Job DescriptionJob Description You’re the best and you want to join a team that appreciates you, where you can create your own opportunities.Who We AreWe keep on growing because we only hire the best, and our customers love us for it. We’ve been at this a long time here in the Richmond area. You’ve probably seen our trucks and our ads. What you...

  • HVAC Service Technician

    3 months ago

    Powhatan, United States Southern Goodman Full time

    Job DescriptionJob DescriptionYou’re the best and you want to join a team that appreciates you, where you can create your own opportunities.Who We AreWe keep on growing because we only hire the best, and our customers love us for it. We’ve been at this a long time here in the Richmond area. You’ve probably seen our trucks and our ads. What you don’t...

  • Residential HVAC Technician NO ONCALL

    1 week ago

    Powhatan, United States Southern Goodman Heating & Air Conditioning Full time $20 - $50

    Job DescriptionJob DescriptionBenefits:401(k)Free food & snacksFree uniformsHealth insuranceOpportunity for advancementPaid time offTraining & developmentTuition assistanceVision insuranceYoure the best and you want to join a team that appreciates you, where you can create your own opportunities.Who We AreWe keep on growing because we only hire the best, and...

  • Retail Sales Specialist

    5 days ago

    Powhatan, United States Classic Granite and Marble Full time $45,000 - $50,000

    Job DescriptionJob DescriptionIntroductionClassic Granite & Marble has a 98,000 sq. ft. state-of-the-art fabrication and production facility with an award-winning showroom located conveniently off Route 60 in Powhatan, VA. We carry an inventory of over 8,000 slabs including 300 different colors in our indoor facility. We handle all projects from beginning to...

  • Optical Sales Job – Powhatan, VA

    4 months ago

    Powhatan, United States Vision Source, LP Full time

    Why You’ll Love This Job The Optical Sales Staff at Nilsen Eye Care are expected to assist patients in selecting the appropriate frame and lens to provide the best sight results possible including fitting and repairs. Optical sales staff must be able to: communicate well, retain information, and multitask in a high-volume work environment. ...

  • Market President

    3 weeks ago

    Powhatan, United States New Horizon Bank Full time

    Job DescriptionJob TypeFull-timeDescriptionCompany Overview: New Horizon is not just another bank; it is a dynamic, forward-thinking financial institution committed to redefining the banking relationship through our relentless pursuit of curiosity, boundless creativity, and unwavering dedication to innovation. Our team is comprised of passionate individuals...

  • Sr. Underwriter

    5 days ago

    Powhatan, United States New Horizon Bank Full time

    Job Type Full-time Description New Horizon is not just another bank; it is a dynamic, forward-thinking financial institution committed to redefining the banking relationship through our relentless pursuit of curiosity, boundless creativity, and unwavering dedication to innovation. Our team is comprised of passionate individuals who are constantly seeking new...