Customer Service Representative II

3 months ago

Boston, United States TD Bank Group Full time

We are working to deliver a legendary mobile experience. If your experience is less than optimal, please visit us on a desktop or laptop.

**Customer Service Representative II (US) Fanueil Hall**

350064BR

Retail Banking Customer Service

Boston , MA February 17, 2022

**Company Overview**

**About TD Bank, Americas Most Convenient Bank** TD Bank, Americas Most Convenient Bank, is one of the 10 largest banks in the U.S., providing more than 8 million customers with a full range of retail, small business and commercial banking products and services at approximately 1,300 convenient locations throughout the Northeast, Mid-Atlantic, Metro D.C., the Carolinas and Florida. In addition, TD Bank and its subsidiaries offer customized private banking and wealth management services through TD Wealth, and vehicle financing and dealer commercial services through TD Auto Finance. TD Bank is headquartered in Cherry Hill, N.J. To learn more, visit Find TD Bank on Facebook at and on Twitter at .

TD Bank, Americas Most Convenient Bank, is a member of TD Bank Group and a subsidiary of The Toronto-Dominion Bank of Toronto, Canada, a top 10 financial services company in North America. The Toronto-Dominion Bank trades on the New York and Toronto stock exchanges under the ticker symbol TD. To learn more, visit .

**Job Description**

The Customer Service Representative II delivers a legendary Customer Experience while providing solutions and referrals for TD products and services to new and existing Customers.

* Consistently executes appropriate behaviors to deliver a Legendary Customer experience in the Store

* Conducts needs-based conversations and offers financial solutions to meet our Customers needs

* Makes quality referrals to appropriate partners

* Responsible for meeting individual performance metrics

* Responsible for making sound decisions and timely problem resolution

* Proactively reaches out to Customers to deepen relationships through needs-based conversations

* Performs a broad range of tasks of varying complexity and scope

* Trains less experienced team members

* Participates in opening and closing Store procedures

* Opens accounts and related services with the ability to handle more complex transactions

**Requirements**

* HS Diploma or GED required, 2-year degree preferred

* 1+ years of related experience required

* Superior Customer Service skills

* Teller experience (Preferred)

* Strong organization skills to handle multiple tasks in a fast-paced environment

* Excellent communication skills with ability to be concise, clear and consistent

* Demonstrated effective problem-solving skills

* Demonstrated ability to schedule and prioritize work

* Demonstrated ability to work independently and within deadlines

* Proficient in Microsoft Office

* Notary License (Preferred)

* Ability to provide community services, including, but not limited to, Financial Education classes

**Hours**

40 hours including weekends

**Inclusiveness**

At TD, we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of our customers and communities in which we live in and serve, and creating an environment where every employee has the opportunity to reach their potential.

If you are a candidate with a disability and need an accommodation to complete the application process, email the TD Bank US Workplace Accommodations Program at USWAPTDO@td.com . Include your full name, best way to reach you, and the accommodation needed to assist you with the application process.

EOE/Minorities/Females/Veterans/Individuals with Disabilities/Sexual Orientation/Gender Identity.

**Share this job**

* Share by Mail

  • Office Service Representative II

    1 month ago

    Boston, Massachusetts, United States Canon Business Process Services, Inc. Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Office Service Representative II to join our team at Canon Business Process Services, Inc.Key ResponsibilitiesHandle and dispatch all classes of mail and packages in a timely and efficient manner.Manage interoffice correspondence and ensure accurate and secure delivery.Provide exceptional...

  • Office Service Representative II

    1 month ago

    Boston, Massachusetts, United States Canon U.S.A., Inc. Full time

    Job Title: Office Service Representative IIAt Canon U.S.A., Inc., we are seeking a highly skilled and detail-oriented Office Service Representative II to join our team. This role is responsible for providing exceptional customer service and ensuring the smooth operation of our mailroom and office services.Responsibilities:Receive, sort, and deliver all...

  • Correspondence Services Representative II

    1 month ago

    Boston, United States MFS Investment Management Full time

    At MFS, you will find a culture that supports you in doing what you do best. Our employees work together to reach better outcomes, favoring the strongest idea over the strongest individual. We put people first and demonstrate care and compassion for our community and each other. Because what we do matters - to us as valued professionals and to the millions...

  • Office Service Representative II

    3 weeks ago

    Boston, Massachusetts, United States Canon USA & Affiliates Full time

    Job SummaryWe are seeking a highly skilled and detail-oriented Office Service Representative II to join our team. As a key member of our office operations, you will be responsible for ensuring the smooth flow of mail, packages, and interoffice correspondence.Key ResponsibilitiesProvide exceptional customer service to internal and external clients, ensuring...

  • Customer Service Representative II

    4 weeks ago

    Boston, United States Christian Science Inc Full time

    Remote work is a possibility Boston, MA, USA This position provides service on behalf of The Mother Church (TMC) and the Christian Science Publishing Society (CSPS). Representatives receive inquiries via phone, email, and mail; analyze questions and issues; research answers; and provide solutions and information to customers. The incumbent works...

  • Customer Service Representative II

    4 weeks ago

    Boston, United States Christian Science Inc Full time

    Department:Customer Care Center SUMMARY This position provides service on behalf of The Mother Church (TMC) and the Christian Science Publishing Society (CSPS).Representatives receive inquiries via phone, email and mail; analyze questions and issues; research answers; and provide solutions and information to customers.The incumbent works independently to...

  • Customer Service Representative

    3 months ago

    Boston, United States Usadscenter Full time

    **Customer Service Representative** Boston 2015-08-20 Ad ID: 137928 Job Offer: Customer Service Jobs Region: Massachusetts City: Boston Local area: Norwood, MA Job name: Customer Service Representative Job location: Norwood, MA Job type: Temporary/Contract Job category: Call Center & Customer Service Salary: $14 - $16 Hourly We are seeking individuals...

  • Office Service Representative II

    3 weeks ago

    Boston, Massachusetts, United States Canon U.S.A., Inc. Full time

    Job Title: Office Service Representative IIUnder general supervision, this role is responsible for handling and dispatching all classes of mail and packages. Additional duties may include copy center activities, reception, hospitality, and other tasks as assigned.Key Responsibilities:Receive, sort, and deliver incoming mail and packages according to assigned...

  • Customer Service Representative

    3 months ago

    Boston, United States TopBuild Full time

    Customer Service Representative page is loaded **Customer Service Representative** **Customer Service Representative** locations2150-Boston posted onPosted 13 Days Ago job requisition idR-105081 **We are looking for individuals who are eager to develop and apply their skills in ways that make a positive impact to communities. Here, youll be proud to be a...

  • Patient Experience Representative II

    4 weeks ago

    Boston, Massachusetts, United States Boston Children's Hospital Full time

    Job SummaryWe are seeking a highly skilled Patient Experience Representative II to join our team at Boston Children's Hospital. This role is responsible for ensuring the best possible patient experience by monitoring clinic activity and providing positive and effective customer service.Key ResponsibilitiesProvide exceptional customer service to patients and...

  • Customer Service Representative

    2 weeks ago

    Boston, Massachusetts, United States Collabera Full time

    Job Title: Customer Service RepresentativeCollabera is seeking a highly motivated and customer-focused Customer Service Representative to join our team.Job Summary:We are looking for a skilled Customer Service Representative to provide exceptional service to our clients. The successful candidate will be responsible for handling customer inquiries, resolving...

  • Customer Service Representative

    3 weeks ago

    Boston, Massachusetts, United States MTM Full time

    {"title": "Customer Service Representative", "description": "MTM Transit is seeking a highly skilled Customer Service Representative to provide exceptional support to our customers. As a Customer Service Representative, you will be the first point of contact for our customers, providing guidance, information, and support throughout their...

  • Customer Service Representative

    4 weeks ago

    Boston, Massachusetts, United States TEKsystems Full time

    Job Title: Customer Service RepresentativeWe are seeking a highly skilled Customer Service Representative to join our team at TEKsystems. As a Customer Service Representative, you will be responsible for handling high-volume calls from patients of local hospitals and clinics.Key Responsibilities:Handle high-volume calls from patients and provide exceptional...

  • Customer Service Representative

    1 month ago

    Boston, Massachusetts, United States Jobs for Humanity Full time

    Customer Service Representative Job Description **About Us** At Jobs for Humanity, we're dedicated to providing exceptional customer service to small businesses in the U.S. Our dynamic work environment offers opportunities for growth and professional development. **Job Summary** We're seeking enthusiastic and dedicated Call Center Representatives to...

  • Customer Service Representative

    4 weeks ago

    Boston, Massachusetts, United States COOL COW ICE CREAM LLC Full time

    Job SummaryWe are seeking a highly skilled and experienced Customer Service Representative to join our dynamic team at COOL COW ICE CREAM LLC. As a Customer Service Representative, you will play a key role in enhancing our customer experience by effectively addressing inquiries and resolving issues with a positive attitude.Key ResponsibilitiesAnswer incoming...

  • Customer Service Representative

    2 weeks ago

    Boston, Massachusetts, United States Chase Technology Consulting LLC Full time

    Customer Service Representative Job DescriptionChase Technology Consulting LLC is seeking a highly skilled Customer Service Representative to provide exceptional support to our customers.Main Responsibilities:Provide accurate and timely information to customers regarding our services and productsResolve customer complaints and issues efficientlyEnsure...

  • Customer Service Representative

    3 days ago

    Boston, Massachusetts, United States Cynet Systems Full time

    Job DescriptionWe are seeking a skilled Customer Service Representative to join our team at Cynet Systems in Boston, MA.Job Title: Customer Service RepresentativeJob Location: Boston, MAJob Type: ContractJob Description:Pay Range: $17.70hr - $22.70hrResponsibilities include creating Charlie Cards for general public and reduced fare customers utilizing the...

  • Customer Service Representative

    2 weeks ago

    Boston, Massachusetts, United States COOL COW ICE CREAM LLC Full time

    Customer Service RepresentativeWe are seeking a highly skilled Customer Service Representative to join our team at COOL COW ICE CREAM LLC. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our customers through inbound and outbound calls, emails, and other communication channels.Key...

  • Customer Service Representative

    2 weeks ago

    Boston, Massachusetts, United States Domino's Pizza LLC Full time

    Domino's Pizza LLC Job OpportunityWe are seeking a skilled Customer Service Representative to join our team at Domino's Pizza LLC.Key Responsibilities:Greet customers and provide a positive experienceTake customer orders using technology and Point of Sales SystemCreate a great customer experience by maintaining the front of the storeEnsure orders are...

  • Customer Service Representative

    2 weeks ago

    Boston, Massachusetts, United States InterPark Full time

    Customer Service RepresentativeInterPark Holdings Inc. is a leading provider of parking solutions in North America. Our company operates a network of parking facilities, offering a range of services to our customers.Job Summary:This role is responsible for providing exceptional customer service to our clients. As a Customer Service Representative, you will...