Manager, Product Implementation
4 weeks ago
The Manager of Product Implementation is responsible for managing the teams and process for product configuration and integration of new products and processes into our value streams. The goal is to create a world-class customer experience for ordering, installing, and servicing products. This is achieved through problem-solving, process improvements, and personal business knowledge and capability to drive results. The Manager of Product Implementation will manage the work within the team, coach the team through technical challenges, and act as a role model in the organization.
Key Responsibilities
Provide feedback and requirements to Product Management and Engineering for product design and strategy focusing on deploying, maintaining, and repairing products in the field.
Instruct Marketing and Sales to simplify the product offerings and improve the customer ordering experience
Assign appropriate resources during product development and release phases.
Build and implement roles and responsibilities for team members to meet customer expectations and business objectives
Develop processes for gathering business requirements.
Approves projects requesting sign-off from Customer Experience and ensures appropriate documentation of design trade-offs including estimated cost and customer impacts.
Direct the teams in day-to-day activities including project management, user story creation, sprint planning, and backlog grooming.
Guides team through technical improvements, including tool upgrades, automated testing, and deployment processes.
Identify opportunities from customer feedback for simplifying product design and customer ordering experience.
Background and Skill
4-year college degree. Computer Science, Engineering, or Business preferred.
2 -5 years of supervisory experience preferred.
5 or more years of business experience covering project management, manufacturing, or field service.
Ability to deal with concepts and complexity comfortably and communicate them in simple terms
Familiarity with product and software development life cycle methodologies including Agile.
Hands-on experience with problem-solving, root cause analysis, and troubleshooting with expertise in Lean, Six Sigma, or Vontier Business Systems (VBS) preferred.
Easily makes connections among previously unrelated concepts.
Ability to be a settling influence in a high-pressure situation
Relates well to all levels of an organization, both internal and external
Ability to build cohesive cross-functional teams to work for a common goal
The base compensation range for this position is $112,300 to $136,000 per year. Your actual base salary will be determined based upon a number of factors which may include relevant experience, skills, location (labor market data), credentials (education, certifications), and internal equity.
Vontier partners with you and your family on your health and wellness journey. Visit VontierBenefits.com to view our benefits. We offer a premium suite of health and wellness programs for you and your family, including medical, dental, vision, disability, and life insurance. With programs for family planning from Maven Clinic to managing diabetes like Livongo, coverage for women's health, support for adult and elder care, paid parental leave, a generous 401(k) plan with matching company contributions, and more. Vontier is here for all stages of life. We also offer paid time off up to 15 days per year, 12 paid holidays per year.
The salary, other compensation, and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, subject to applicable law.
WHO WE ARE
The world depends on Gilbarco Veeder-Root products to stay moving. We are the worldwide technology leader for retail and commercial fueling operations. We continue to evolve as smart cities, urbanization, electrification of vehicles, and advanced vehicle diagnostics drive the industry forward. Offering the broadest range of innovative, integrated solutions in the industry, Gilbarco Veeder-Root has delivered value, built extraordinary teams, and earned customer trust for more than 150 years. To learn more about us visit: www.gilbarco.com .
WHO IS VONTIER
Vontier (NYSE: VNT) is a global industrial technology company uniting critical mobility and multi-energy technologies and solutions to meet the needs of a rapidly evolving, more connected mobility ecosystem. Leveraging leading market positions, decades of domain expertise and unparalleled portfolio breadth, Vontier enables the way the world moves – delivering smart, safe, and sustainable solutions to our customers and the planet. Vontier has a culture of continuous improvement built upon the foundation of the Vontier Business System and embraced by over 8,500 colleagues worldwide. Additional information about Vontier is available on the Company’s website at www.vontier.com .
"Vontier Corporation and all Vontier Companies are equal opportunity employers that evaluate qualified applicants without regard to race, color, national origin, religion, ancestry, sex (including pregnancy, childbirth and related medical conditions), age, marital status, disability, veteran status, citizenship status, sexual orientation, gender identity or expression, and other characteristics protected by law."
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