![Talon.One GmbH](https://media.trabajo.org/img/noimg.jpg)
Customer Success Manager
1 week ago
ABOUT THE TEAM:
As a Customer Success Manager at Talon.One, you'll be part of a dynamic team consisting of Customer Success Managers and Technical Account Managers. We foster a collaborative environment and alignment with various internal stakeholders in Sales, Partnerships, Product, and Marketing. We prioritize strong collaboration, open communication, and mentoring to promote bi-directional growth. Talon.One is committed to creating an inclusive workplace, as we believe it is essential for both ethical reasons and to positively influence the tech industry as a whole.
ABOUT THE ROLE:
As a Customer Success Manager, you'll build strong relationships to drive product adoption and turn customer insights into actionable feedback. You'll connect customers' marketing goals with our API-driven product, troubleshoot issues with our tech team, and design scalable success processes. Your communication skills will help enhance our enterprise solutions and streamline project management.
ONCE YOU ARE HERE YOU WILL:
Build relationships with customers to understand their goals and pains, drive adoption, and translate that into actionable insights for our Sales, Marketing, and Product teams
Connect customers’ marketing objectives with our technical, API-driven product and clearly explain complex product configuration steps
Collaborate with technical operations (Customer Integration Engineer) and the development team to integrate Talon.One and troubleshoot technical issues
Communicate at both one-to-many and one-on-one levels, across role types (tech/marketing), organization level, and cultures
Document and share important information about our Customers to keep a clear internal record, build training resources, and reduce support tickets
Design Customer Success processes that help us rapidly scale our highly custom, enterprise solution
Coordinate a wide range of projects effectively and simultaneously, like process improvements, feature input, product launches, and customer implementation.
WHAT WE NEED YOU TO BRING TO THE TABLE:
Passion for tech and experience with SaaS products and APIs
Founded experience working in Customer Success, Account Management, or another client-facing role
Experience working with diverse stakeholders both internally and externally Marketing, Developers, Sales, and Executives
Exceptional communication skills in spoken and written English
Fluent Spanish is considered a big plus
Empathetic, positive attitude with a desire to help our customers reach their goals
Flexible approach and an ability to operate effectively with uncertainty and change.
WHAT'S IN IT FOR YOU:
Competitive salaries & 401(k) plan w/match
Medical, dental, & life insurance
Flexible PTO
Uncapped commission structure
Learning budget at your disposal
Mental health support.
WHY YOU SHOULD WORK FOR US:
The right attitude : modern methods and a diverse, creative workspace with an open and international culture
Everyone for the product:
Together we create a flexible, highly scalable product with state-of-the-art technologies. We can only succeed if everyone works as a team
Healthy Growth : Growing our company means growing everyone in the team. We love to share knowledge and learn
A great environment:
Flexible and family-friendly environment, bright and easily accessible offices, modern software and hardware
High flexibility degree:
Prefer to work early or late at night? Do you have to pick up your children from kindergarten? Do you prefer working abroad? We believe in results and motivated employees
Do you want this job?
We’d love to hear from you Apply directly via the form below.
Talon.One is an Equal Employment Opportunity employer that proudly pursues and hires a diverse workforce. We do not make employment decisions on the basis of race, color, religious belief, ethnic origin, nationality, sex, gender identity, sexual orientation, disability, age, military or veteran status, or any other basis protected by applicable local, state, or federal laws or prohibited by company policy. As an employer we strive for a healthy and safe workplace and strictly prohibit harassment of any kind.
Find out more about our .
#J-18808-Ljbffr
-
Customer Success Manager
4 weeks ago
Denver, United States Xactly Corp Full timeJob Description WHO WE ARE Xactly is a leader in Intelligent Revenue Solutions and a part of Vista Equity Partners portfolio companies since 2017. The Xactly Intelligent Revenue Platform marries artificial intelligence and 17 years of proprietary data in easy-to-use applications. Named among the best workplaces in the U.S. by Great Place to Work six...
-
Customer Success Manager
4 weeks ago
Denver, United States Xactly Corp Full timeJob Description WHO WE ARE Xactly is a leader in Intelligent Revenue Solutions and a part of Vista Equity Partners portfolio companies since 2017. The Xactly Intelligent Revenue Platform marries artificial intelligence and 17 years of proprietary data in easy-to-use applications. Named among the best workplaces in the U.S. by Great Place to Work six times,...
-
Customer Success Manager
4 weeks ago
Denver, United States NICE Full timeAt NICE, we don’t limit our challenges. We challenge our limits. Constantly. We’re relentless. We’re ambitious. And we make an impact. Our NICErs bring their A game and spend each day turning it into an A+. And if you’re like us, we can offer you the kind of challenge that will light a fire within you. Customer Success Manager – WEM Portfolio The...
-
Customer Success Manager
2 weeks ago
Denver, United States NICE Full timeAt NICE, we don’t limit our challenges. We challenge our limits. Constantly. We’re relentless. We’re ambitious. And we make an impact. Our NICErs bring their A game and spend each day turning it into an A+. And if you’re like us, we can offer you the kind of challenge that will light a fire within you. Customer Success Manager – WEM Portfolio The...
-
Customer Success Manager
4 weeks ago
Denver, United States Ping Identity Full timeAbout Ping Identity: At Ping Identity, we're changing the way people think about enterprise security technology. With our creative Identity Defined Security platform, we're building a borderless world where people have total freedom to work wherever and however they want. Without friction. Without fear. We call this digital freedom. And it's not just...
-
Customer Success Manager
2 weeks ago
Denver, United States Ping Identity Full timeAbout Ping Identity: At Ping Identity, we're changing the way people think about enterprise security technology. With our creative Identity Defined Security platform, we're building a borderless world where people have total freedom to work wherever and however they want. Without friction. Without fear. We call this digital freedom. And it's not just...
-
Customer Success Manager
5 days ago
Denver, Colorado, United States Talon GmbH Full timeAbout the Team:Join the team at Talon.One as a Customer Success Manager and be part of a vibrant group of Customer Success Managers and Technical Account Managers. Our focus is on collaboration and working closely with teams in Sales, Partnerships, Product, and Marketing. We value open communication and mentorship to drive growth from all directions. At...
-
Customer Success Manager
6 days ago
Denver, Colorado, United States Ping Identity Full timeAbout Ping Identity:At Ping Identity, we're changing the way people think about enterprise security technology. With our creative Identity Defined Security platform, we're building a borderless world where people have total freedom to work wherever and however they want. Without friction. Without fear.We call this digital freedom. And it's not just something...
-
Customer Success Manager
2 months ago
Denver, United States Next Frontier Capital Full timeIn-person in San Luis Obispo, CA, Denver, CO, Nashville, TN, Salt Lake City, UT, or Jackson Hole, WY preferred - open to remote as well Large equity stake + competitive salary + benefits 2nd CS hire, will work directly with the VP to build the CS function from ground up Full-cycle customer success from onboarding, implementation, support, expansion, and...
-
Customer Success Manager
2 weeks ago
Denver, United States Next Frontier Capital Full timeIn-person in San Luis Obispo, CA, Denver, CO, Nashville, TN, Salt Lake City, UT, or Jackson Hole, WY preferred - open to remote as well Large equity stake + competitive salary + benefits 2nd CS hire, will work directly with the VP to build the CS function from ground up Full-cycle customer success from onboarding, implementation, support, expansion, and...
-
Customer Success Manager
3 weeks ago
Denver, United States Next Frontier Capital Full timeIn-person in San Luis Obispo, CA, Denver, CO, Nashville, TN, Salt Lake City, UT, or Jackson Hole, WY preferred - open to remote as well Large equity stake + competitive salary + benefits 2nd CS hire, will work directly with the VP to build the CS function from ground up Full-cycle customer success from onboarding, implementation, support, expansion, and...
-
Customer Success Manager
4 weeks ago
Denver, United States Lightforce Full timeAbout LightForce At LightForce Orthodontics we use advanced manufacturing technologies and proprietary CAD software to create the world's best orthodontic treatment experience. We create 100% patient-matched orthodontic ceramic brackets designed from digital impressions with the goal of reducing treatment duration for patients and chair-time for...
-
Customer Success Manager
5 days ago
Denver, Colorado, United States Next Frontier Capital Full timeIn-person in San Luis Obispo, CA, Denver, CO, Nashville, TN, Salt Lake City, UT, or Jackson Hole, WY preferred - open to remote as well Large equity stake + competitive salary + benefits 2nd CS hire, will work directly with the VP to build the CS function from ground up Full-cycle customer success from onboarding, implementation, support, expansion, and...
-
Customer Success Manager
1 month ago
Denver, United States MacStadium Full timeMeet MacStadium. We build cloud solutions to simplify Mac for business. We actively participate in and influence the Apple ecosystem in a cool way and have been a part of it since day one. Developers and end users at leading tech companies, big enterprises, and small teams rely on MacStadium’s innovative solutions every day. We have a passionate team of...
-
Customer Success Manager
10 hours ago
Denver, United States NICE Full timeAt NICE, we don't limit our challenges. We challenge our limits. Constantly. We're relentless. We're ambitious. And we make an impact. Our NICErs bring their A game and spend each day turning it into an A+. And if you're like us, we can offer you the kind of challenge that will light a fire within you. So, what's the role all about? The Customer Success...
-
Customer Success Manager
3 weeks ago
Denver, Colorado, United States Workday Full timeYour work days are brighter here.At Workday, it all began with a conversation over breakfast. When our founders met at a sunny California diner, they came up with an idea to revolutionize the enterprise software market. And when we began to rise, one thing that really set us apart was our culture. A culture which was driven by our value of putting our people...
-
Customer Success Manager
1 week ago
Denver, United States Workday Full timeYour work days are brighter here. At Workday, it all began with a conversation over breakfast. When our founders met at a sunny California diner, they came up with an idea to revolutionize the enterprise software market. And when we began to rise, one thing that really set us apart was our culture. A culture which was driven by our value of putting our...
-
Customer Success Manager
4 weeks ago
Denver, Colorado, United States Workday Full timeYour work days are brighter here.At Workday, it all began with a conversation over breakfast. When our founders met at a sunny California diner, they came up with an idea to revolutionize the enterprise software market. And when we began to rise, one thing that really set us apart was our culture. A culture which was driven by our value of putting our people...
-
Customer Success Manager
14 hours ago
Denver, United States Equifax Full timeEquifax is where you can power your possible. If you want to achieve your true potential, chart new paths, develop new skills, collaborate with bright minds, and make a meaningful impact, we want to hear from you. The Customer Success Manager - Career is responsible for optimizing the Customer Experience lifecycle, handling post-Sales Implementation program...
-
Customer Success Manager
3 weeks ago
Denver, United States Workday, Inc. Full timeAbout the Role The Global Customer Success (GCS) team is dedicated to engaging every customer, ensuring they derive meaningful value throughout their journey with Workday. Our focus on customer growth and innovation drives us to enhance product adoption, elevate customer outcomes, and secure renewals in close collaboration with our account teams. We meet...