Supplier QA Specialist

Supplier QA Specialist - North America

Are you passionate about quality assurance and supply chain management? Do you thrive in dynamic environments where precision and attention to detail are paramount?Datamars is seeking a dedicated Supplier QA Specialist to join our team. In this pivotal role, you will be the guardian of our supply chain integrity, ensuring that every component and product meets the highest standards of quality. Your expertise will be crucial in maintaining our commitment to excellence and customer satisfaction. If you are ready to leverage your skills in quality assurance to drive supplier performance and enhance product reliability, we want to hear from you

Are you passionate about quality assurance and supply chain management? Do you thrive in dynamic environments where precision and attention to detail are paramount? Datamars is seeking a dedicated Supplier QA Specialist to join our team. In this crucial role, you will be the guardian of our supply chain integrity, ensuring every component and product meets the highest standards of quality. Your expertise will be crucial in maintaining our commitment to excellence and customer satisfaction. If you are ready to leverage your skills in quality assurance to drive supplier performance and enhance product reliability, we want to hear from you

Key Accountabilities:

• Quality Non-Conformities: Accountable for the number of, and status of, open quality non-conformities in Distribution.
• Corrective Actions: Generates and coordinates the resolution and closure of corrective actions for distribution-related quality topics.
• Supplier Quality Performance: Monitors and improves supplier quality performance.
• Technical Guidelines: Ensures suppliers are provided with the correct technical guidelines to deliver products in spec.

Key Responsibilities:

• Monitor Customer Feedback:
  • Review material and manufacturing specifications based on customer feedback.
  • Update finished goods quality requirements and critical control points accordingly.
• Defect Identification and Analysis:
  • Lead defect identification and root cause analysis of finished goods.
  • Manage and coordinate corrective and preventive actions using JIRA or other advised platforms.
• Compliance and Reporting:
  • Ensure timely resolution of non-compliance issues.
  • Maintain detailed reports on supplier quality (internal and external), including defect rates and areas for improvement using Q-Module in SAP.
• Quality Supplier Agreements (QSA):
  • Create and maintain QSA inspection plans.
  • Define acceptance criteria for supplied finished goods.
• Quality Control Audits:
  • Conduct quality control audits on-site.
  • Ensure compliance with incoming inspection per delivery/batch.
• Problem Solving and Improvement:
  • Find and apply solutions to system and process challenges.
  • Support the rollout of global initiatives.
• Technical Support to Suppliers:
  • Provide technical advice and guidance to suppliers to help reduce defect rates.
• Special Projects:
  • Undertake special and related projects as required.
  • Ensure compliance with Health, Safety, and Environmental Policies.

• Core Competencies:
  • Planning and Organizing:
    • Methodical approach to tasks, able to work in line with schedules and deadlines.
    • Capable of working independently or as part of a cross-functional team.
    • Completes tasks in a timely manner to a high standard.
  • Problem Solving and Analytics:
    • Ability to investigate supplier and material quality issues and proactively design or discuss solutions.
    • Strong analytical skills to identify root causes and develop effective corrective actions.
  • Strong Interpersonal Skills:
    • Develop and maintain relationships with multiple stakeholders across different functions.
    • Excellent communication skills to provide technical guidance and support to suppliers.
  • Delivering Results and Meeting Customer Expectations:
    • Commitment to achieving high standards of quality and performance.
    • Focused on meeting customer requirements and expectations.
  • Self-Starter:
    • Able to work independently, take calculated risks, and make quick decisions.
    • Proactive in identifying improvement opportunities and implementing solutions.

Person Specification:

• Experience and Qualifications:
  • 5+ years of hands-on experience in a similar role.
  • Familiarity with Quality Management Systems (QMS) compliant with ISO 9001:2015 and other relevant regulatory standards.
  • Experience working with a multinational company, across time zones.
  • Proficient in using inventory systems such as SAP.
  • Proficient in Microsoft Office Suite.
  • Languages: Fluent oral and written communication in English. Additional languages Spanish or Italian beneficial.

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