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Receptionist
3 months ago
Radio Engineering Industries, Inc. (REI) is a family-owned industry leader in designing, engineering, and manufacturing transportation electronics for more than 200 vehicle manufacturers. We provide our customers with integrated, customized solutions that include innovative software and hardware products such as our own A.R.M.O.R. software suites. At REI, our culture thrives on problem solvers who are ready to make an impact. We value health and financial well-being and the nice-to-have extras for balancing work and life.
We pride ourselves on our commitment to quality and customer satisfaction, and we are seeking a dynamic individual who understands the importance of consistency when providing the best service. The Receptionist will be the first point of contact for our visitors, providing a warm welcome and ensuring a positive experience. This role is also a support to the accounting team who operate on a Monday - Friday 8am - 5pm schedule. If you are a professional, well-organized and efficient individual, we want to hear from you
Position Summary
As the Receptionist, you play an essential role handling front office duties, directing visitors appropriately, maintaining security, and the telecommunications system. Your role is also a support to the accounting team, ensuring smooth administrative operations. Understanding the importance of company first impressions and consistently following defined methods will lead to success in this role.
- Welcome and greet visitors in a professional manner including over the phone interactions
- Directs visitors to the appropriate place or person by managing a visitor log and maintaining security awareness
- Maintains telecommunication system by following manufacturer's instructions for house phone and console operation
- Perform basic clerical duties such as photocopying, filing, and scanning.
- Answering, forwarding incoming calls, and relaying detailed messages accurately
- Organizes the reception area, ensuring a safe and tidy environment
- Contributes to team effort by accomplishing related results as needed.
- Scans and emails customer invoices accurately and in a timely manner
- Maintains accurate records of invoicing activities
- Collaborates with the accounting department to ensure financial accuracy and efficiency
- Excellent communication skills, both verbal and written
- Excellent organizational and multitasking abilities
- Attention to detail and strong numerical skills
- Customer service orientation and a professional appearance
- Proficiency with office machines (e.g., fax, printer)
- Ability to sit or stand for extended periods and light physical activity
- High school diploma or GED required, additional certification in office management or accounting is preferred
- Minimum of 1-year proven work experience as a receptionist or similar role is required
- Minimum of 1-year experience with multi-line phone system required
- Experience with invoicing and basic accounting tasks preferred
- Proficiency in Microsoft Office Suites and accounting software