Senior Customer Service Representative
2 months ago
Senior Customer Service Representative
Are you a problem solver who enjoys helping others? GEICO is seeking experienced Customer Service Professionals to join our team in Fredericksburg, VA. In this role, you will be the first point of contact for our policyholders, providing excellent customer service, answering billing questions, making policy changes, and delivering personalized service that reflects the value of being insured by GEICO.
- Competitive salary: $23.33 per hour / $47,009.95 annually
- Potential for salary increase of 10-15% within first year
- Premier benefits package including medical, dental, and vision insurance, paid leave, 401(k) plan, tuition reimbursement, and more
- Opportunities for growth and development in a fast-paced, high-volume call center environment
- Qualifications: outstanding customer service skills, effective communication, ability to adapt to change and learn new skills, solid computer and multi-tasking abilities, minimum of high school diploma or equivalent
GEICO is an equal opportunity employer that provides reasonable accommodations for qualified individuals with disabilities. We maintain a work environment free from discrimination and harassment, promoting mutual respect among all associates and applicants.
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