Customer Service Representative

2 weeks ago


Fredericksburg, Texas, United States Hill Country Mini Mart Full time
Job Summary

We are seeking a highly motivated and customer-focused Customer Service Representative to join our team at Hill Country Mini Mart. As a key member of our store team, you will be responsible for providing exceptional customer service, maintaining a clean and organized store environment, and performing various sales and customer service tasks.

Key Responsibilities
  • Cashiering: Greet customers, process transactions, and maintain accurate paperwork.
  • Stocking: Ensure merchandise is stocked, rotated, and cleaned, and that inventory is managed effectively.
  • Customer Service: Respond to customer inquiries, resolve issues, and provide excellent customer service.
  • Store Maintenance: Maintain a clean and organized store environment, including sweeping, mopping, and cleaning restrooms.
Requirements
  • Excellent Customer Service Skills: Provide friendly and open service to customers.
  • Communication Skills: Possess good verbal and written communication skills and be a team player.
  • Organizational Skills: Be organized and able to multi-task while maintaining a high level of accuracy.
  • Physical Demands: Stand, bend, reach, and lift repeatedly for extended periods of time, and lift 20-30 lbs. regularly and 40-50 lbs. occasionally.
Benefits
  • Competitive Pay: Earn $17 per hour.
  • Benefits Package: Enjoy excellent benefits, including health, dental, and vision insurance, 401(k) with employer match, and generous PTO.

Hill Country Mini Mart is a family-owned and operated convenience store chain with 18 locations in Kerrville, Bandera, Center Point, Comfort, Fredericksburg, and Ingram. We are committed to excellence in customer service and to being the employer of choice within our community.



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