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Customer Service Representative

2 months ago

San Antonio, United States Lawn Doctor of NE San Antonio & New Braunfels-Cibolo Full time

Lawn Doctor is looking for a dependable and reliable individual to provide exceptional customer service to our lawn care customers. The Customer Service Representative answers phones, speaks with customers and potential customers, addresses customer issues, maintains customer data and ensures customer satisfaction. We are looking for a motivated, self-starter who is goal-oriented and hard-working. The ideal candidate for this position has a strong work ethic, is friendly, and has excellent communication skills and strong computer skills including Microsoft Word and Excel. Training will be provided on our software. Actual work experience in the lawn care industry is highly desirable but not required. The following is a representative list of duties and responsibilities associated with this position: Takes inbound calls from customers and potential customers Makes outbound calls to ensure customer satisfaction Creates Call Log Messages to route information to Owners, Technicians, and Sales Rep Maintains customer data records Processes paperwork from team members and processes payments from customers If you enjoy multitasking and would like to be a part of a fast-paced, dynamic team, we are waiting to hear from you We offer a competitive salary, commission, and benefits. #J-18808-Ljbffr