Field Service Engineer 4

3 days ago

Boise, United States Lam Research Full time
The Group You'll Be A Part Of

The Customer Support Business Group focuses on enabling our customers with premier customer support throughout their lifecycle with Lam. We drive performance, productivity, safety, and quality of customers installed base performance and deliver service and lifecycle solutions for their most critical equipment and processes.

The Impact You'll Make

As a Field Service Engineer at Lam, you will step into the limelight of customer support. Your work goes beyond installations and troubleshooting; it ensures the operational excellence of our complex semiconductor equipment. You're on the front lines, understanding customer needs and collaborating with various teams to deliver solutions.

In this role, you will directly contribute to .

What You'll Do

  • Provide quality on-site repair, maintenance service, and complete installation/relocation start-up services of Lam's complex electro-mechanical and electronic systems at customer sites.
  • Analyze, troubleshoot, conduct diagnostics, isolate issues, and solve problems across a broad range of Lam products to the component level to minimize downtime, system interruptions, and equipment malfunctions.
  • Keep up to date on semiconductor capital equipment and Lam products through learning, training, and certification.
  • Perform field modifications and updates, maintaining records and reports to coordinate activities between Lam and the customer.
  • Serve as a subject matter expert, representing Lam to our valued customers, delivering exceptional customer satisfaction.
  • Partner directly with customer at a management and engineer levels, run customer meetings, measure customer trust, and lead improvement programs.
  • Transparently discuss opportunities and challenges with customer to increase trust.
  • Provide technical instruction, leadership, and mentoring for more junior engineers.
  • Coach and delegate to more junior employees to ensure project completion on time.
Who We're Looking For

Minimum Qualifications:
  • Bachelor's degree in Electronics, Engineering, or related field and 8+ years of experience; or Master's degree with 6+ years; or equivalent work experience.
  • Previous experience in installation, maintenance, repair, or troubleshooting of semiconductor capital equipment.
  • Proficiency in interpreting electrical and mechanical schematics, diagrams, and operation manuals.
  • Able to work in a clean room environment while wearing personal protective safety equipment, or cleanroom suit.
  • Frequently position oneself (e.g., bend, stoop, reach, walk, sit, twist, squat, kneel, climb, stand) to perform job tasks for extended periods.
  • Able to travel frequently, domestically and internationally, based on customer needs, flexibility to work a variety shifts including compressed and alternative workweeks including overtime and on-call if needed.
Preferred Qualifications
  • Proficiency in basic computer skills and familiarity with common office software including Microsoft Office Suite.
  • Communication skills, both written and verbal, in English.
  • Solid analytical, problem solving, and decision-making skills.


Our Commitment

We believe it is important for every person to feel valued, included, and empowered to achieve their full potential. By bringing unique individuals and viewpoints together, we achieve extraordinary results.

Lam Research ("Lam" or the "Company") is an equal opportunity employer. Lam is committed to and reaffirms support of equal opportunity in employment and non-discrimination in employment policies, practices and procedures on the basis of race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex (including pregnancy, childbirth and related medical conditions), gender, gender identity, gender expression, age, sexual orientation, or military and veteran status or any other category protected by applicable federal, state, or local laws. It is the Company's intention to comply with all applicable laws and regulations. Company policy prohibits unlawful discrimination against applicants or employees.

Lam offers a variety of work location models based on the needs of each role. Our hybrid roles combine the benefits of on-site collaboration with colleagues and the flexibility to work remotely and fall into two categories - On-site Flex and Virtual Flex. 'On-site Flex' you'll work 3+ days per week on-site at a Lam or customer/supplier location, with the opportunity to work remotely for the balance of the week. 'Virtual Flex' you'll work 1-2 days per week on-site at a Lam or customer/supplier location, and remotely the rest of the time.

Our Perks and Benefits

At Lam, our people make amazing things possible. That's why we invest in you throughout the phases of your life with a comprehensive set of outstanding benefits. Discover more at www.lambenefits.com

Our Perks and Benefits: At Lam, our people make amazing things possible. That's why we invest in you throughout the phases of your life with a comprehensive set of outstanding benefits. Discover more at Lam Benefits

  • Field Service Engineer

    1 month ago

    Boise, United States Principal Service Solutions Full time

    Join our dynamic team as we transform the way high-tech companies work! Principal Service Solutions is a leading technical workforce provider entrusted to safeguard the quality of operations at companies large and small. Help us create innovative solutions that drive efficiency and unleash the power of the high-tech workforce around the world. Principal...

  • Field Service Engineer

    4 weeks ago

    Boise, United States Principal Service Solutions Full time

    Join our dynamic team as we transform the way high-tech companies work! Principal Service Solutions is a leading technical workforce provider entrusted to safeguard the quality of operations at companies large and small. Help us create innovative solutions that drive efficiency and unleash the power of the high-tech workforce around the world. Principal...

  • Field Service Engineer

    1 month ago

    Boise, United States Principal Service Solutions Full time

    Job DescriptionJob DescriptionJoin our dynamic team as we transform the way high-tech companies work! Principal Service Solutions is a leading technical workforce provider entrusted to safeguard the quality of operations at companies large and small. Help us create innovative solutions that drive efficiency and unleash the power of the high-tech workforce...

  • Field Service Engineer

    4 weeks ago

    Boise, United States Principal Service Solutions Full time

    Job DescriptionJob DescriptionJoin our dynamic team as we transform the way high-tech companies work! Principal Service Solutions is a leading technical workforce provider entrusted to safeguard the quality of operations at companies large and small. Help us create innovative solutions that drive efficiency and unleash the power of the high-tech workforce...

  • Field Service Engineer

    2 weeks ago

    Boise, United States Principal Service Solutions Full time

    Join our dynamic team as we transform the way high-tech companies work! Principal Service Solutions is a leading technical workforce provider entrusted to safeguard the quality of operations at companies large and small. Help us create innovative solutions that drive efficiency and unleash the power of the high-tech workforce around the world. Principal...

  • Field Process Engineer 4

    1 month ago

    Boise, United States Lam Research Full time

    The Group You'll Be A Part Of The Customer Support Business Group focuses on enabling our customers with premier customer support throughout their lifecycle with Lam. We drive performance, productivity, safety, and quality of customers installed base performance and deliver service and lifecycle solutions for their most critical equipment and processes. The...

  • Field Process Engineer 4

    4 weeks ago

    Boise, United States Lam Research Full time

    The Group You'll Be A Part Of The Customer Support Business Group focuses on enabling our customers with premier customer support throughout their lifecycle with Lam. We drive performance, productivity, safety, and quality of customers installed base performance and deliver service and lifecycle solutions for their most critical equipment and processes. The...

  • Field Process Engineer 4

    2 weeks ago

    Boise, United States Lam Research Full time

    The Group You'll Be A Part Of The Customer Support Business Group focuses on enabling our customers with premier customer support throughout their lifecycle with Lam. We drive performance, productivity, safety, and quality of customers installed base performance and deliver service and lifecycle solutions for their most critical equipment and processes. The...

  • Field Service Engineer

    2 weeks ago

    Boise, Idaho, United States Allied Business Solutions Full time

    Were Hiring (just like everyone, but we think you'd like to work here) Join our winning team voted 2024 Top Companies in the Treasure Valley. Maybe its because Have Fun is one of our Core Values Field Service Engineer Are you a wizard with office equipment? Turning paper jams into paper champs? Youre the missing piece in our dynamic puzzle As a Field...

  • Field Service Engineer

    4 days ago

    Boise, United States Allied Business Solutions Full time

    Were Hiring! (just like everyone, but we think you'd like to work here) Join our winning team voted 2024 Top Companies in the Treasure Valley. Maybe its because Have Fun! is one of our Core Values! Field Service Engineer Are you a wizard with office equipment? Turning paper jams into paper champs? Youre the missing piece in our dynamic puzzle! As a Field...

  • Field Service Engineer

    3 weeks ago

    Boise, United States Allied Business Solutions Full time

    We’re Hiring!(just like everyone, but we think you'd like to work here)Join our winning team voted 2024 Top Companies in the Treasure Valley.Maybe it’s because “Have Fun!” is one of our Core Values!Field Service EngineerAre you a wizard with office equipment? Turning paper jams into paper champs?You’re the missing piece in our dynamic puzzle!As a...

  • Field Service Engineer

    1 month ago

    Boise, United States Allied Business Solutions Full time

    We’re Hiring!(just like everyone, but we think you'd like to work here)Join our winning team voted 2024 Top Companies in the Treasure Valley.Maybe it’s because “Have Fun!” is one of our Core Values!Field Service EngineerAre you a wizard with office equipment? Turning paper jams into paper champs?You’re the missing piece in our dynamic puzzle!As a...

  • Field Service Engineer

    1 month ago

    Boise, United States Allied Business Solutions Full time

    We’re Hiring!(just like everyone, but we think you'd like to work here)Join our winning team voted 2024 Top Companies in the Treasure Valley.Maybe it’s because “Have Fun!” is one of our Core Values!Field Service EngineerAre you a wizard with office equipment? Turning paper jams into paper champs?You’re the missing piece in our dynamic puzzle!As a...

  • Field Service Engineer

    3 weeks ago

    Boise, United States ASML Holding N.V. Full time

    S and Responsibilities. Perform administrative and coordination duties, including pass-downs, work orders, field service reports, system problem reports, and monthly reports. Prepare written technical reports on an independent basis. Maintain and ser Service Engineer, Field Service, Engineer, Field, Manufacturing, Equipment

  • Field Service Engineer

    4 weeks ago

    Boise, United States ASML Full time

    Job ID: J-00295947Introduction to the jobAs our Field Service Engineer, you will be part of a team of engineers who help our Customer Support (CS) organization install, repair and maintain ASML systems at customer sites. You ensure that our chipmaking systems work as they should – and be part of the technology innovation that’s moving the world...

  • Field Service Engineer

    4 weeks ago

    Boise, United States ASML Full time

    Job ID: J-00295947 Introduction to the job As our Field Service Engineer, you will be part of a team of engineers who help our Customer Support (CS) organization install, repair and maintain ASML systems at customer sites. You ensure that our chipmaking systems work as they should and be part of the technology innovation thats moving the world forward. Youll...

  • Field Service Engineer III

    1 month ago

    Boise, United States Applied Materials Full time

    Field Service Engineer III (C3)If you like to troubleshoot hardware, solve complex problems, and make equipment work better, this is the role for you. As a Field Service Engineer, you'll work in our state-of-the-art facility and at customer sites around the globe, where you are the face of Applied Materials and an integral part of a vibrant and diverse...

  • Field Service Engineer III

    4 weeks ago

    Boise, United States Applied Materials Full time

    Field Service Engineer III (C3)If you like to troubleshoot hardware, solve complex problems, and make equipment work better, this is the role for you. As a Field Service Engineer, you'll work in our state-of-the-art facility and at customer sites around the globe, where you are the face of Applied Materials and an integral part of a vibrant and diverse...

  • Field Engineer

    4 days ago

    Boise, Idaho, United States Kiewit Full time

    Requisition ID: Job Level: Mid Level Home District/Group: TIC Denver Department: Field Operations Market: Industrial Employment Type: Full Time Position Overview We are looking for several Field Engineers to add to our TIC Team, to support construction projects in our Industrial market around the country. Our rapidly growing Industrial market encompasses a a...

  • Field Service Engineer

    4 weeks ago

    Boise, United States ASML Full time

    Introduction to the Job The Customer Support (CS) organization is responsible for the installations, qualification, repair and maintenance of the ASML systems at customer sites and is responsible for the necessary transfer of know-how to the customer. Local site Customer Support branches perform these tasks for the customer within the specific region. The...