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Employee Engagement and Development Specialist
3 months ago
Assigned to: Human Resources
Incumbent is responsible for Citywide employee communication, engagement, and development as a centralized function of Human Resources.
REPORTING STRUCTURE:
Receives general guidance from the Human Resources Manager or higher-level management.1.
Assists Human Resources Manager with organizational leadership development needs; creates and delivers programs intended to increase employee engagement and to develop employees in their positions.
2.
Assists with timely internal Citywide communication and collaborates/coordinates with other Citywide teams to identify communication needs to assist delivering a variety of messages within the organization.
3.
Develops and edits content for a variety on internal communication channels (i.e. leadership memos, emails, social media posts, infographics, and events).
4.
Creates inclusive communication strategies and content to advance initiatives and programs in the Support Services Department.
5.
Designs, implements, and maintains programs focused on career growth and development for employees to map out their career with the organization.
6.
Recommends and assists in the implementation of goals and objectives connected to communication, employee engagement, and development programs and initiatives.
7.
Assists with budget preparation and administration for Human Resources related expenses; prepares costs estimates and justifications for budget items; and monitors expenses to align with budget allocated.
8.
Provides recommendations and strategies to improve communication with employee groups and expand employee development programs.
9.
Monitors and evaluates the effectiveness of programs that promote employee engagement and development by having a systematic method of tracking, compiling, and analyzing the data.
10.
Keeps current on trends and innovations with employee engagement, communication, and development.
11.
Represents the City of Casper by responding to the public, citizens, its employees, and others in a prompt, professional, and courteous manner while continuously maintaining a positive customer service demeanor.
12.
Performs other duties of a similar nature or level.
Knowledge (position requirements at entry):
Knowledge of:
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Modern principles and practices of communication, talent management, employee development and engagement programs.
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Employee development strategies.
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Effective communication tools.
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Team building and collaboration activities.
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Employee engagement techniques and tools.
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Problem solving techniques.
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Record maintenance and filing.
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Methods to measure effectiveness of programs.
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Effective communication and organizational tools, modes, and methods.
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Project management.
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Research and report preparation methods.
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Budgeting and financial principles.
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Customer service principles.
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Modern office procedures, methods, and use of technological equipment including database management and use of software applications.
Abilities (position requirements at entry):
Ability to:
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Translate data into compelling content that resonates with employees.
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Apply critical thinking skills to analyze information and develop creative information and communication solutions.
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Measure effectiveness of employee engagement and development programs.
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Perform responsible administrative functions involving the use of independent judgment and personal initiative.
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Routinely demonstrate the City of Casper core values.
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Maintain confidential data and information.
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Develop, implement, and administer goals, objectives, and procedures for providing effective and efficient programs.
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Analyze problems, identify alternative solutions, project consequences of proposed actions, and implement recommendations.
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Research, evaluate, and make recommendations from various data sets.
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Collaborate with work groups citywide to determine effective communication strategies.
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Manage projects and programs efficiently and effectively.
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Connect programs, projects, and initiatives relating to Human Resources.
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Create presentations and make public presentations.
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Convey Citywide communication efforts and materials with confidence.
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Maintain a neat and professional appearance.
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Follow written and verbal instructions and direction.
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Communicate effectively verbally and in writing.
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Establish and maintain effective working relationships with those contacted in the course of work.
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Operate modern office equipment, software, and operating systems/applications.
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Interpret, follow, and explain and apply Federal, State, and local policies, laws, and regulations.
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Work independently and as part of a team.
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Provide leadership and direction.
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Follow all City safety rules and procedures and immediately report all accidents/incidents or unsafe conditions to a supervisor.
Skills (position requirements at entry):
Skill in:
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Mass communication methods.
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Preparing and presenting information to employee groups.
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Leading group discussions such as focus groups and training.
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Team building and collaboration.
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Career development strategies.
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Creating effective visually appealing marketing material.
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Developing and implementing special projects and programs.
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Maintaining confidentiality.
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Handling multiple tasks simultaneously.
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Conflict resolution.
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Organization.
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Compiling, analyzing, and summarizing information.
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Oral and written communication, sufficient to exchange or convey effective information and to give/receive work direction.
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Time management.
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Performing mathematical and statistical calculations.
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Basic principles of budgeting.
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Providing customer service.
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Project management.
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Public speaking.
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Operating modern office equipment, software, and operating systems/applications.
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Using computers and related software applications. EDUCATION and EXPERIENCE
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High school diploma or equivalent (G.E.D.) required.
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Associate’s or bachelor’s degree in human resources, communication, public administration, or a closely related field preferred.
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Minimum of three years of increasingly responsible experience in human resources or a related field involving communication and employee development or an equivalent combination of education and experience sufficient to successfully perform the essential duties of the job such as those listed below.
LICENSING and CERTIFICATIONS
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Possession of, or ability to obtain, a valid Wyoming driver’s license preferred.
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Certification in Employee Engagement or Certified Professional in Training Management (CPTM) is desirable.
The above job description is intended to represent only the key areas of responsibilities; specific position assignments will vary depending on the business needs of the department.
Women, minorities, and individuals with disabilities are encouraged to apply.
Employment with the City of Casper is contingent upon a successful background screen and pre-employment drug test.
Applicants who have failed a pre-employment screen or have been terminated from the City of Casper are ineligible for employment consideration for 12 months. You will become eligible for consideration 12 months from the date of your incident (pre-employment screen or termination).
As a condition of employment, the successful candidate must utilize direct deposit for payroll purposes.
Driving records are required for all new employees regardless of the position's driving requirements. If the employee has not held a Wyoming driver's license for the last three years, the employee must provide at their own initiation and expense a driving record from their previous state(s) of residence.
Physical and Environmental Conditions:
City of Casper employees in data creation and modification, security sensitive or safety and protective positions are subject to pre-employment drug testing. Some employees may be subject to random drug testing if their responsibilities include:
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Emergency response/rescue
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Handling or working with hazardous materials, including chemicals as well as solid and liquid waste
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Operating or maintaining water and wastewater systems
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Writing or modifying code, maintaining or modifying City data systems including work on networks, servers, and communication systems
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CDL operations and driving
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Operating power-driven machinery or equipment
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Creating or modifying health, financial, security and or risk documents or assessments
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Working with or directing minors
Positions in this class typically require stooping, kneeling, crouching, reaching, standing, walking, pushing, pulling, lifting, grasping, talking, hearing, seeing and repetitive motions.
Sedentary Work: Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body.
Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.
Incumbents in this position work indoors in an office environment and are subject to the common noises associated with office work including telephones, copiers, and printers. The position requires frequent sitting, typing, and customer contact, both by telephone and in person. This position requires attention to detail and ability to have mental focus.
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