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Systems Engineer, SLED
4 months ago
Systems Engineer, SLED
We are looking for a Systems Engineer to work closely with a sales representative selling into the SLED Market. The Systems Engineer's main mission will be to support the sales organization in all technical matters regarding pre-sales, sales calls, and post-sales.
Responsibilities:
* Pre-sales - assist in qualifying sales leads from a technical standpoint.
* Sales calls - be the main technical resource on sales calls and answer/ educate the customer on issues ranging from features, specifications and functionality to integration.
* Conversant with networking applications and solutions.
* Post-sales - be the lead technical contact for identified accounts for technical issues and will work closely with the technical support team and engineering to answer, elevate and resolve customer's technical issues.
* Provide assistance to identified customers with post-sales training.
Required Skills:
* 5 - 8 years experience in technical/pre-sales support as a sales or systems engineer
* 5 - 8 years experience in LAN/WAN/Internet services administration
* Strong understanding of DNS and NFS, SMTP, HTTP, TCP/IP
* Knowledge of the following technologies: Routing, Switching, VPN, LAN, WAN, Network Security, Intrusion Detection, and Anti Virus.
* Strong understanding in the following technologies and protocols: RADIUS, PKI, IKE, Certificates, L2TP, IPSEC, FIREWALL, 802.1Q, MD5, SSH, SSL, SHA1, DES, 3DES
* Experience with encryption and authentication technologies required
* Strong presentation skills
* The Systems Engineer is required to customarily and regularly work outside of their office or home office engaged in selling, including travel as needed to make a sale.
Education:
* Bachelors Degree or equivalent experience. Graduate degree preferred.
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