Client Service Specialist
4 months ago
DescriptionThe Opportunity: The Client Service Specialist is responsible for providing a consistent level of service and support to identified clients and teams, handling or directing daily service needs while interacting in a consultative and collaborative way to deliver a "best in class" client experience resulting in client retention and growth while building long term relationships with our clients, colleagues, and vendor partners.In This Role You Will Execute On: Respond to and appropriately document routine client inquiries; escalate complex inquiries to more senior staff.Process daily service needs such as change requests, endorsements, proofs, audits and other policy related documents.Manage activities and follow-ups to document and accomplish open items in expected timeframe.Review and process policies and endorsements for accuracy of coverage, policy, content, and form completion; address or escalate any discrepancies for resolution.Assist and support new and renewal processes including gathering information, document preparation, binding, marketing, and other needs as directed.Assist with client documentation preparation such as creating branded templates and developing basic content for proposals, stewardship, presentations, etc.Leverage Hylant technology, tools and resources ensuring all internal systems, client portals, and assigned account details are proactively managed and meet client needs.Assist in the research of invoicing and billing questions or issues.Drive completion of Surplus Lines process for non-admitted placements including documentation and invoicing to ensure the Surplus Lines team can manage necessary and accurate state filings.Perform other duties and special projects as requested. In This Role You'll Need: Bachelor's degree in business, insurance, risk management, or similar field of study. Equivalent combination of education and work experience may be considered.Two (2) or more years of insurance client service experience.Active Property & Casualty LicenseIntermediate Microsoft Office skills (Excel, Word, PowerPoint, and Outlook)Basic analytical skillsExcellent attention to detailException oral and written communication skillsAbility to work well in a team environment.Why Hylant? A multi-year recipient of Best Places to Work in Insurance, Hylant is a full-service insurance brokerage with over 20 offices in eight states. And since the founding of our family-owned business over 85 years ago, we made a promise to strengthen and protect the businesses, employees and communities of our client family by embracing them as our own. We're more than an insurance brokerage firm and you're more than a client, employee or neighbor. You're family. And that's just the way we treat you. Hylant is proud to be an equal opportunity workplace. All qualified applicants will receive consideration for employment without regard to race, marital status, sex, age, color, religion, national origin, Veteran status, disability or any other characteristic protected by law. If you have a disability or special need that requires accommodation, please let us know. Hylant participates in E-Verify.#LI-Hybrid
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Client Service Specialist
3 weeks ago
Columbus, Ohio, United States Kestra Financial Independent Advisor Full time**About the Role**We are looking for a Client Service Specialist to join our team at Kestra Financial Independent Advisor. In this position, you will be responsible for providing exceptional client experience and supporting senior staff members with administrative tasks.**Key Responsibilities:**Manage client interactions, respond to phone calls, direct...
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Senior Client Services Professional
1 week ago
Columbus, Ohio, United States OPOC Full timeWe are seeking a skilled Senior Client Services Professional to join our team. In this role, you will support the Client Relationship Specialist's efforts to understand and satisfy client needs, while learning the role from the ground up.Key Responsibilities:Supporting Client Relationship Specialists in understanding and satisfying client needsLearning the...
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Investment Client Services Operations Specialist
4 weeks ago
Columbus, Ohio, United States Northwestern Mutual Full timeAbout the Role">We are seeking an experienced Investment Client Services Specialist to join our team at Northwestern Mutual. This individual will be responsible for providing exceptional operational support to our top 250 Wealth Advisors, ensuring timely and accurate delivery of investment services.">Job Summary">The Investment Client Services Specialist...
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Client Service Expert
1 week ago
Columbus, Ohio, United States Russell Tobin Full timeAbout the RoleWe are seeking a skilled Customer Support Specialist to join our team at Russell Tobin. In this role, you will be responsible for handling client inquiries via phone, providing accurate and efficient responses while consistently meeting performance metrics.Responsibilities:Manage client calls, responding to inquiries and resolving issues in a...
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Client Support Specialist
7 days ago
Columbus, Ohio, United States Kestra Financial Independent Advisor Full timeJob Summary: We are seeking a highly organized and detail-oriented Client Support Specialist to join our team at Kestra Financial Independent Advisor. The successful candidate will provide exceptional client service, administrative support, and operational expertise to our financial advisors and clients.Responsibilities include handling all client...
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Client Partnership Specialist
1 week ago
Columbus, Ohio, United States Hiro Solutions Full timeAbout the RoleThe Client Partnership Specialist will be responsible for identifying, troubleshooting, and resolving client issues and concerns in a timely and efficient manner. This role requires strong communication and interpersonal skills, as well as the ability to work collaboratively with cross-functional teams.The ideal candidate will have 1-3 years of...
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Client Support Specialist
2 weeks ago
Columbus, Ohio, United States Russell Tobin Full timeJob DescriptionThe role of Client Support Specialist at Russell Tobin involves handling incoming calls from clients regarding various service inquiries on their accounts. The ideal candidate will possess excellent communication skills, a high degree of accuracy, and the ability to respond efficiently while consistently meeting key department performance...
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Client Relationship Specialist
1 week ago
Columbus, Ohio, United States Bobb Says Yes Full timeJob Title: Client Relationship SpecialistCompany Overview: Bobb Says Yes, a leading auto company in Columbus, is growing its call center team and seeking a talented Client Relationship Specialist to join our A-Team.Salary: $18-$25 per hour, with bonus opportunities for outstanding performance.Job Description:This exciting opportunity involves building...
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Client Service Associate Specialist
2 weeks ago
Columbus, Ohio, United States GRYPHON FINANCIAL PARTNERS LLC Full timeJob OverviewGryphon Financial Partners LLC is a dynamic organization seeking a skilled professional to fill the position of Client Service Associate. This role offers an exciting opportunity to join our team and contribute to delivering exceptional client experiences.
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Support Care Specialist
4 weeks ago
Columbus, Ohio, United States AGENTIC CLIENT SUPPORT SERVICES LLC Full timeJob OverviewWe are seeking a dedicated Support Care Specialist to join our team at Agentic Client Support Services LLC. As a Support Care Specialist, you will play a vital role in providing support and care to individuals with developmental disabilities.
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Client Relations Specialist
7 days ago
Columbus, Ohio, United States Event Horizon Dynamics Full timeEvent Horizon Dynamics OverviewWe foster a culture of respect, trust, and continuous improvement, creating a dynamic work environment that promotes personal and professional growth.Our goal is to attract motivated individuals to help us expand into new markets, acquire new clients, and develop innovative campaigns. With comprehensive training and career...
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Admissions Specialist
22 hours ago
Columbus, United States Lutheran Social Service Full timeAdmissions SpecialistFull Time | Day and Evening Shift | Weekends Included Ideal candidates will share Our Mission: Creating a better world by serving people in need. Lutheran Social Services of Central Ohio is currently seeking an Admissions Specialist for Faith Mission in Columbus, Ohio. Faith Mission is one of the largest homeless shelters in Columbus,...
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Sales and Service Specialist
1 week ago
Columbus, Georgia, United States Wade Linen Service Full timeJob SummaryThis role requires a self-motivated individual with excellent communication skills to serve as a Sales and Service Specialist for Wade Linen Service. The successful candidate will be responsible for delivering high-quality service to our valued customers.Main Duties:Ensure accurate and timely delivery of products to customers, using company owned...
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Client Service Associate
2 weeks ago
Columbus, United States Lead Advisor Full timeLead Advisor is a wealth management recruiting and consulting firm. This role is for one of our clients. To view other open roles, visit jobs.lead-advisor.com Client Service Operations Associate The Client Service Operations Associate will support Advisors and team members in providing excellent client care that expedites new account establishment and...
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Client Services Coordinator
3 weeks ago
Columbus, Kansas, United States H&R Block Full timeJoin H&R Block as a Client Services Coordinator and play a vital role in delivering exceptional client experiences. With an estimated salary range of $35,000 - $45,000 per year, this is an exciting opportunity for those who thrive in fast-paced environments.About the JobWe're seeking a highly organized and customer-focused individual to join our team. As a...
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Client Service Associate
5 days ago
Columbus, United States Lead Advisor Full timeLead Advisor is a wealth management recruiting and consulting firm. This role is for one of our clients. To view other open roles, visit jobs.lead-advisor.comClient Service Operations AssociateThe Client Service Operations Associate will support Advisors and team members in providing excellent client care that expedites new account establishment and client...
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Client Service Associate
3 weeks ago
Columbus, United States Lead Advisor Full timeLead Advisor is a wealth management recruiting and consulting firm. This role is for one of our clients. To view other open roles, visit jobs.lead-advisor.comClient Service Operations AssociateThe Client Service Operations Associate will support Advisors and team members in providing excellent client care that expedites new account establishment and client...
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Caregiver Specialist
1 week ago
Columbus, Ohio, United States AGENTIC CLIENT SUPPORT SERVICES LLC Full timeJob OverviewWe are seeking a skilled and compassionate Caregiver Specialist to join our team at Agentic Client Support Services LLC. In this role, you will have the opportunity to make a meaningful difference in the lives of individuals with developmental disabilities.
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Client Services Coordinator
1 week ago
Columbus, Ohio, United States R&T Staffing LLC Full timeR&T Staffing LLC is seeking a Client Services Coordinator to join our team. As a Client Services Coordinator, you will be responsible for building strong relationships with client representatives, collaborating with them to forecast staffing needs and address potential gaps, and regularly communicating with them to ensure satisfaction and address...
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Client Service Associate
2 weeks ago
Columbus, United States Gryphon Financial Partners Full timeQualifications: Organized, detail oriented and ability to multi-task Strong verbal and written communication skills Diligent follow up skills Proficient with Microsoft Office Professional and exemplifies all brand attributes of Gryphon Financial Partners Job Accountabilities: Onboarding New Clients Client Service and Maintenance Client Relationship...