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Terminal Manager

4 months ago

Gary, United States Quality Carriers Full time

Quality Carriers is the largest bulk transportation company in the North American continent, combining the largest fleet of stainless steel tanks with the industry's broadest and most complete terminal network and over 3,500 tractors on the road. Quality is not only our name it is our method of operation.

We are looking for an experienced bulk chemical Terminal Manager to join our team in Gary, IN.

At Quality Carriers, you will be committed to adding value by providing customers with safe, efficient, and error-free service; supply chain cost reductions; and technical support. As a Terminal Manager, you are responsible for the daily management of terminal operations, including dispatch and driver supervision; customer service and satisfaction; billing and terminal profitability.

Essential functions includes:

  • Supervising daily dispatch functions (i.e. assisting with decision making and driver management).
  • Driver recruitment, retention, payroll, correcting settlement issues, maintenance and enforcement of safety compliance.
  • Monitoring dispatched loads to ensure equipment coverage and availability.
  • Customer Service in regards to rates, service, and resolution.
  • Monitoring terminal expenses and revenue.

Minimum Qualifications:

  • Business Degree preferred, HS Diploma required
  • 5+ years Supervisory experience in a trucking environment

  • 5+ years bulk tank truck experience preferred

  • Good communication and customer service skills

  • Strong business acumen

  • Working knowledge of budgets (P&Ls)

  • Problem solver


Quality Distribution offers very competitive wages and great employee benefits (401K, Flexible spending accounts, generous PTO/Holiday schedule, in addition to Medical, Dental, and Vision plans).

Quality provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law.

Experience Required
  • 5 year(s): Supervisory experience in similar role
  • Excellent verbal and written skills
  • Proficient with Computers
  • Thorough knowledge of DOT Rules and Regulations; OSHA Laws, and Hazardous Material Regulations
  • Proven leadership ability and able to manage in a fast paced environment
  • Managing a P&L for revenue attainment, cost control, and yield improvement
Education Required
  • High School or better
Preferred
  • Bachelors or better in Logistics /Supply Chain Management or related field
Skills Preferred
  • Time Management
  • Active Listening
  • Leadership
  • Operations Strategy
  • Microsoft Excel
  • Decision Making
  • Customer Service
  • Adaptability
  • Analytical Thinking
Behaviors Preferred
  • Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well
  • Team Player: Works well as a member of a group
  • Leader: Inspires teammates to follow them
  • Dedicated: Devoted to a task or purpose with loyalty or integrity
Motivations Preferred
  • Goal Completion: Inspired to perform well by the completion of tasks
  • Self-Starter: Inspired to perform without outside help
  • Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization
  • Entrepreneurial Spirit: Inspired to perform well by an ability to drive new ventures within the business