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Night Auditor
2 months ago
JOIN US
HOW WOULD YOU LIKE TO WORK FOR A LEADER IN THE HOTEL INDUSTRY? DOUBLETREE BY HILTON PHOENIX NORTH IS LOOKING FOR AN EXCEPTIONAL NIGHT AUDITOR
Pay Rate: $17
We are proud to offer a competitive Benefits Package that includes: Medical, Vision, Dental, Long/Short term disability, AD&D, Life insurance and 401k. In addition, we offer 80 hours of PTO and 40 hours of Sick Pay annually.
Position Summary:
The Night Auditor is responsible for the safety of guests, employees, and facilities during night audit hours. As a guest services agent you are responsible for completing end of day reporting requirements and to distribute reports to department managers as appropriate. Proactively handle the requests and transactions of the guests. Take any necessary actions, in accordance with Company policies and procedures, to ensure guest satisfaction.
This job description is not an exclusive or exhaustive list of all the job functions that this position may be asked to perform. Duties and responsibilities can be changed, expanded, reduced, or delegated by management to meet the needs of the property.
Job Description:
- Answer the property phone system with the correct property greeting, transferring calls and taking messages when required.
- Efficiently check Guests in and out of the Property.
- Complete night audit.
- Post all valid charges to Guest accounts in an accurate and timely manner.
- Administer Guest safety deposit boxes.
- Replenish coffee and water stand.
- Clean the front and back office nightly.
- Complete all administrative documentation in an accurate and timely manner.
- Complete checklist tasks fully, and within shift.
- Follow proper key control procedure for issued keys.
- Follow emergency procedures, Material Safety Data Sheet (MSDS), safety precautions and safest work habits.
- Manage difficult/noisy guests following company procedures; direct security to keep situations from getting out of hand.
- Continually reaches, bends, lifts, carries, stoops and wipes during entire shift.
- Able to work a varied schedule including holidays, weekends and nights as the businessdictates.
- Able to lift 50 pounds.
- Hotel experience: 1 year
- OnQ experience: 1 year (preferred)
- Accounting: 1 year (preferred)
- Overnight Shift (Required)
- Continually reaches, bends, lifts, carries, stoops and wipes during entire shift.
- Able to work a varied schedule including holidays, weekends and nights as the businessdictates.
- Able to lift 50 pounds.
- Hotel experience: 1 year (Preferred)
- Overnight Shift (Required)
We are an equal opportunity and affirmative action employer and make employment decisions without regard to age, race, sex, sexual orientation, religion, national origin, gender, gender identity, disability, veteran status, genetic information or other protected class. Our locations are drug-free. Background checks are also required before employment begins. We participate in E-Verify and those who are ineligible to work in the United States will not be considered.
EOE Statement
This position is currently accepting applications.