Food Runner/ Room Service

2 months ago

Portland, United States The Portland Regency Hotel & Spa Full time
The Portland Regency Hotel & Spa is looking for a Food Runner / Room Service / Host/Hostess to join our team. A beautiful Historic Hotel of America located in the heart of Portland's Old Port District.

Essential Duties and Responsibilities: include the following, but other duties may be assigned.

Runner:
  1. Run food as quickly and efficiently as possible to the restaurant or caf.
  2. Responsible for assisting in bringing trays of dirty dishes and glassware from wait station. Assisting in stocking wait station.
  3. Assist in dining room if needed, resetting tables and seating people if needed.
  4. To communicate with the host and servers at all times.
  5. To keep all work areas clean and stocked for the next shift.
  6. Cleaning kitchen area at the end of your shift, wiping down all surface areas.
  7. Put out and refill salad dressings at the beginning of lunch and dinner shift.
  8. Clean toaster at the end of the shift (breakfast) Clean bread area (dinner)
  9. To assist Room Service attendant with coffee calls, if needed.
Room Service:
  1. Responsible for delivering any morning coffee calls as specified by the Front Desk.
  2. Responsible for retrieving all trays in a timely fashion.
  3. Restock items for the next shift.
  4. Wash/clean coffee call trays and containers.
  5. Responsible for reporting to all scheduled shifts on time and in full uniform.
  6. Responsible for answering and taking all phone orders.
  7. Responsible for placing orders.
  8. Setting up a tray or cart for food delivery, with all necessary utensils.
  9. Inspect all food and beverage products to ensure they meet room service specifications.
  10. Re-stocks room service area at the end of each shift.
  11. Responsible for having knowledge of daily specials.
  12. Responsible for the delivery of all VIP orders during your shift.
  13. Run food as quickly and efficiently as possible to the restaurant or caf.
  14. Responsible for assisting in bringing trays of dirty dishes and glassware from the wait station. Assisting in stocking wait station.
  15. Assist in the dining room if needed, resetting tables and seating people if needed.
  16. To communicate with the host and servers at all times.
  17. To keep all work areas clean and stocked for the next shift.
  18. Cleaning kitchen area at the end of your shift, wiping down all surface areas.
  19. Put out and refill salad dressings at the beginning of lunch and dinner shift.
  20. Clean toaster at the end of the shift (breakfast)
Host/ess:
  1. Responsible for hanging the Specials Board for outside display. Sandwich board out prior to lunch starting and bring in sign after dinner.
  2. Responsible for greeting and escorting guests to their table, providing menus, assisting guests with their chairs, water, and coffee (a.m. only).
  3. Checking and hanging guests' coats if necessary.
  4. Answer the telephone and assist with dining room reservations.
  5. At all times, you are responsible for helping server's bus/set tables.
  6. Responsible for keeping host station clean, including checking, and replacing soiled menus.
  7. Assists servers in changing over tables for the next meal period.
  8. Responsible for attending all meetings required by your manager.
  9. always Maintaining your post at the podium.


Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required for this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions required by this position.

Mathematical Skills

The ability to add and subtract two digit numbers and to multiply and divide by 10's and 100's. The ability to perform these operations, using units of American money and weight measurement, volume and distance.

Certificates, Licenses, Registrations

None needed for this position.

Education and/or Experience

Less than a high school diploma or general education degree (GED); or up to one month related experience and/or training; or equivalent combination of education and experience.

Language Skills

The ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals in required. Also required is the ability to write routine reports and correspondence. Lastly the ability to speak effectively before groups of customers or employees of this organization shall be required as well.

Reasoning Ability

The ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Also the ability to deal with problems involving several concrete variables in standardized situations shall be required as a job description.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job.

While performing the duties of this job, the employee is regularly required to stand for lengthy periods of time. The employee frequently is required to walk and talk or hear at the same time. The employee is occasionally required to use hands to finger, handle, or feel; reach with hands and arms; and climb or balance. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, depth perception, and the ability to adjust focus.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is occasionally exposed to wet and/or humid conditions and extreme heat. While performing this job the employee is occasionally exposed to moving mechanical parts and risk of electric shock. The noise level in the work environment is usually moderate.

Safety

To abide by the safety requirements of the Portland Regency Hotel & Spa and this department as outlined in the department safety manual and to report all accidents to a supervisor immediately.

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